
MyLoan.co.uk
Customer Service
Layout of shop
Quality of service
MyLoan.co.uk

User Reviews
Speed of Application
Customer Service
Value For Money
No Communication
Repeated emails and scanned documents. Confirmation emails then ask for info again. Poor customer service. Not worth the arrangement fee. Been 6 weeks and still no decision on lending.
Speed of Application
Customer Service
Value For Money
Shocking Disgusted At Myself And They Folk
No refund in hands of police I got over £500 taken from my account bank tried to get it back and the account was empty no refund from bank and no way of refund from my uk loans robbing dirty scumbags I'm a single parent with a child with disability and an older child and on benefits that money was borrowed that got stole So now have £500 debt bill to pay and the imbrassment of owing family money and can't tell them why I don't have it
No loan company asks for money your borrowing.
Speed of Application
Customer Service
Value For Money
I'm Going Through Police And Crime to Get My Refun
I'm going through police and crime to get my refund àbsolutly disgusting people. After screaming at them on phone wanting a refund he was still asking after more money from us.in the end he was asking for 404.00 before he would release my loan money this is when I new this was a trick even though stupid me had already paid 105.00 to them which I probably won't get back
Lol
Misleading,,,, and did no1 get offered £30 for making a mistake .... Jokers . Who in the right mind would pay £70 , too look for a loan haha ....
Speed of Application
Customer Service
Value For Money
Horrendous!
They are a disgrace take your money without asking and don't even attempt to provide a service! Now I have seen many people on here asking about refunds and I have received mine from these vulgar people today! I emailed [email protected] endlessly for 2 days asking them to delete my account with nothing until I threatened calling the police and sure enough I had reply within the hour from there operations manager stating they would cancel my account immediately, then I asked about my refund and he said I will action a payment now and you will receive payment within 3 days this was Friday and sure enough I got it back today! Threaten with police and all other agencies you can think off they will back down! Also I did have to cancel my card but the bank assured me if they action payment to my old card it will allow the payment to force through! Good luck
Speed of Application
Customer Service
Value For Money
Disgusting, Robbers, Misleading
Never use this company, if you do after reading this review you are silly. They take constant money out of your bank account when you sign up just for there fee. I rang then up crying explaining I didn't know about the charges and asking why they had wiped my bank account and they said it was my fault. They will wipe your account when they want, please do not use this company no matter how much you need the money, use wonga or peachy loans. Never use this company ever. Also it will pop up onto your phone or laptop and you will think you are on a different sight so make sure you read everything first
Refund
I am in the same position as all of you has anyone actually got a refund from these *******
Speed of Application
Customer Service
Value For Money
Stole From 17 Month Old Daughter
they took 70 from my account, which was my 17 month old daughters money, i had never heard of this company until they took they money, the man i spoke too was real cocky about this saying i wasnt reading it or was distracted, and refusing to give me a refund, he told me to call 101 to get a crime number, which i have done as i know i DID NOT put my details into an account for this company, the man even had the cheek to MAKE an account in my name with my email and send it too me, im now in corispondence with the local police team,
Speed of Application
Customer Service
Value For Money
Misleading
Everything about this company is misleading. Took money out of my account without asking, email and phone calls to them no reply.They never gave me the option by the way we will take this amount of money from your account is that ok. They just went ahead took my money and now no respond to any of my emails.
Had exactly the same problem they sent me a number to call them. Nobody answers and after holding for 20 minutes they cut it off
Theives
I GAVE MY DETAILS TO PROCEED ON SITE AND YEST NOT MADE ANY OR TAKEN LOANS IN MY LIFE AND THE NEXT THING I KNOW IS THIS RUTHLESS THEIVES STOLE MY MONEY OVER 60 POUND FROM MY ACCOUNT WENT TO BANK THEY SAYIN CHANGE YOUR CARD AND ECT.. I CANT BELIEVE THIS NOW IM GONNA GO THROUGH LEAGAL CHANNELS TO CLAIM MY OWN MONEY BK DISGUSTED !!!!!!!!!!!!! I HOPE SOME ONE IS GONNA DO SOMETHING ABOUT THIS KIND OF CRIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
can u advise me too????????? please i need help they did the same to me - i never had a loan and googled bad credit ok loans - next thing they took £66-78 from me and i have nothing i - i am on facebook, my pic is me and my bf please add me so we can fight this together - my lil girls b-day is monday and they tricked me - my story is exactly as above.
Q&A
This company has taken my money out of the bank. My bank told me the only way is to contact them but a don't no how to do this. Can anyone tell me where I can find their contact details? They took £69.99, there was nothing to say they were taking this.
Hi I applied for a lone got accepted my lone .co.uk took the fee of £39.99 from my account and I haven't received the lone or heard anything from them can u help please