Inspire My Home www.inspiremyhome.co.uk

Inspire My Home www.inspiremyhome.co.uk

User reviews
1.7

Battery Life

3.4

Customer Service

3.3

Features

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Inspire My Home www.inspiremyhome.co.uk

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Inspire My Home www.inspiremyhome.co.uk
3.06 82 user reviews
548%
44%
31%
22%
145%
1.7

Battery Life

3.4

Customer Service

3.3

Features

3.7

Quality of website

3.7

Reception

4

Screen Quality

3.3

Style

3.5

Value For Money

User Reviews

Justine6688
1

Customer Service

1

Quality of website

1

Value For Money

I Would Not Be Using This Company!!

We order a couch that was £2000 it was meant to be delivered at 7 pm! Tried calling and calling to hear nothing then got a phone call at 1 o’clock in the morning saying my couch was up the street. We had to pay an extra 100 for delivery which was never mentions . And that man to jot help with this couch! I had to get my 14 year old son up to help get my couch in the house! Absolute nightmare never heard of anything like this! Also my mirrored bit is missing from my couch also and they have says it will be delivered. But now I can’t even get a message back from them! This was Friday last week so it’s been 6 days . They aren’t answering my message or responding in any sort of way! Absolutely crazy! I’m a business owner myself and I would never treat my customer like that!! Get a grip out yourself inspire my home!!!

Zoe1991111
1

Customer Service

1

Quality of website

1

Value For Money

Left Me With A Broke Bed And Don't Reply!

This company is terrible would never ever use them! Waited 2 weeks for delivery after being told 2 different days! Bed was meant to be put together delivery man said they never do that so i paid more for nothing! The bed was then broke been trying to get in contact and they are just ignoring me when knowing I'm heavily pregnant!

Took £700 of my money! DO NOT USE!

Sammyb87
5

Customer Service

5

Quality of website

5

Value For Money

Table And Chairs

Love my table and chairs definitely recommend this company, fast delivery and always there for enquiries. Also had sofa off these and love it

Sophia69
1

Customer Service

1

Quality of website

1

Value For Money

Do Not Buy Anything From This Company! I Ordered

DO NOT BUY ANYTHING FROM THIS COMPANY!

I ordered and bought a mirror from them back in January, which I have never received.

Never answered phone, rarely replied to emails or WhatsApp messages and when they did it was just with excuses.

They’ve even blocked anyone from leaving messages on their Instagram page! Surprise!!

Have reported them to Instagram and Action Fraud who are hopefully going to help get my money back.

PLEASE!! I don’t want anyone else to go through what I’ve gone through.

Panda55

Do Not Use This Company

We ordered a table from this company on 11 June and were told it would be two weeks as it was a special order. After 2 weeks we chased by email and phone, getting nowhere. Eventually we got through and were told the table was no longer being produced and a refund was being processed. After another 2 weeks we chased again as the refund had not come through. On 19 July we were told there had been a "system error" and the refund was now being processed, but it could take 30 days to show on our credit card statement. We have chased again and had no response. Our solicitor will be dealing with the matter on Monday.

I would strongly recommend that you steer clear of this company.

2
Sophia69

Wished I’d seen this before I bought something from them. I ordered a mirror back in January and haven’t received it or had any update. Have asked for a refund but no response. Going to start legal proceedings

Panda55

As an update, we managed to get a refund through a dispute claim with our credit card company. We received no further contact from the merchant.

ylilskrib
1

Customer Service

1

Quality of website

1

Value For Money

Please Be Careful

We ordered 2 rolls of lincrusta as website stated In Stock - well - after 2 weeks and no delivery we tried ringing and ringing and ringing - no reply for about a week and then we were lucky and, were given some confused reason why we had no lincrusta, it turned out that in wasn't in stock with inspire my home it was in stock at the manufacturer! lady said she would chase things up and get back to us by the end of the day, only she forgot to mention which day. Another week later and I sent an email letting them know I had been intouch with Citizens advice and that they told me to send an email and give 48 hrs for a reply. Within the hour we were refunded. I could never recommend this company and would go so far as to say do not even consider them. I only gave one star because you have to to leave feedback.

Guest
1

Customer Service

There Seems To Be A Common Thread In These Reviews

We ordered 10 rolls of wallpaper. Various excuses for delays and non delivery.

Promised a refund which never arrived and only received after threatening legal action twice.

Credit to the company where due - they eventually replied to emails but didn't answer the phone. Unless you can go in store and take products home simply DO NOT buy on line.

Guest
1

Customer Service

1

Quality of website

1

Value For Money

Totally Dishonest

ordered coving from them and after failing to deliver on three different dates over a 28 day period, spent 3 days trying to get in touch by phone to finally get through and to be told they would refund me in 5 working days only to find that after 8 working days no refund was forthcomming so tried to contact again by phone but to no avail so contacted credit card company to try and get my money back, so far they have credited me with my money but they are trying to get it back from inspiremyhomes bank. for gods sake dont use this company.

Guest
1

Customer Service

3

Quality of website

3

Value For Money

Furniture

I ordered my furniture on 28th May. Still has not arrived (end of July)and they no longer respond to my emails when i have asked for a refund. They NEVER answer calls or return any if you leave a voice mail. DO NOT USE THE COMPANY. I hav

donotuseinspiremyhome
1

Customer Service

1

Value For Money

Do Not Use This Company - Dishonest

repeat do not use this company - constant ignoring of emails and phone calls, deliberate misinformation given over weeks and weeks. Ordered wall paper that they said could not be fulfilled as was out of stock yet same wall paper available to buy on their website at DOUBLE the price. Have reported to trading standards and will follow up.

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