Chester Car Supermarket - www.chestercarsupermarket.com

Chester Car Supermarket - www.chestercarsupermarket.com

User reviews
2.8

Customer Service

2.9

Value For Money

write a review

Chester Car Supermarket - www.chestercarsupermarket.com

When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

Chester Car Supermarket - www.chestercarsupermarket.com
3 15 user reviews
540%
413%
30%
20%
147%
2.8

Customer Service

2.9

Value For Money

User Reviews

paton626
5

Customer Service

5

Value For Money

Personal Note From The Manager

We at Chester car supermarket strive to give our customers the best service possible, we can`t please everyone but we try our best and we always say if you have a problem and are not happy about something then always get in contact so we can at least try and put things right.

We sell a number of vehicle each month and take pride in what we do, negative comments without even giving us the opportunity to discuss your issue I find unfair, so if you have a problem then get in contact and give us the opportunity to put right what you feel is wrong.

lisajones29
2

Customer Service

1

Value For Money

Do Not By Any Means Get Are Car From These Guys, A

Do not by any means get are car from these guys, after 6 months are 09 finace car has now got to have 2 grand worth of repair to the engine, also they passed the car on an mot they did with 4 illegal tyres, all 4 tyres are needin renewal, no way should this car of passed any mot very dodgy in my eyes, never will i step foot in this place every again.

Guest
1

Customer Service

1

Value For Money

Terrible Service

Horrendous service. The men that own it are two of the most rudest people I have ever met !!!!!

1
paton626

I am a little disappointed to read reviews like this without the knowledge of who and what it relates to. We at Chester Car Supermarket go beyond that of what is required of us to help customers in the unfortunate case things go wrong with their car. We would be very grateful to hear from the individual who posted this review so we are at least given the opportunity to put things right or discuss any concerns they may have.

James626
5

Customer Service

5

Value For Money

Happy With My Purchase

I recently purchased a vehicle from these and was pleasantly surprised with the service I received, the sales man seemed genuine the car was as expected.

KATHDAV
5

Customer Service

4

Value For Money

Very Helpful

No hassle and very quick transaction with friendly staff. The owner was very quick and helpful when I had a problem with the car. I would definitely recommend them to anyone looking for a car with a smaller budget with a hassle free no pushy sales environment.

grahamhallows
1

Customer Service

1

Value For Money

Brickmaster

i brought a vauxhall insignia from this garage in march this year had no end of problems with it how it ever got 12mths mot on it is beyond me the brakes go right to the floor when you engage the pedal told by the garage they use to mot there vehicles all insignias are like that also still got misfire on it took it back to them again they sent me back to the same garage they use in north wales who fobbed me off again by saying it had the wrong spark plugs in it so they replaced them and said it will be fine now one week later engine management came on again took it back again said it must be coil packs so they replaced them as its still under 3 mths warranty now warranty has run out same problem as come back again i felt between them they were telling me anything until warranty ran out very disappointed steer well clear.

bazoggie
1

Customer Service

1

Value For Money

Steer Clear Of These Smiling Assasins

bought a peugeot 207 off them 12 months ago ,car just died on me in the middle of traffic tried to contact them to ask their advise,when i got through to the chap who sold it to me,he asked if he could call me back as he was with a client,i left it for an hour or so before trying to contact him again ,every time i phoned his line went dead gave up after 3 days,the vehicle is now going to be an expensive repair at a genuine peugeot dealership,steer well clear of these charlatans,they are quick enough to take your cash ,but treat customers like mugs,they are awfull.

just as a footnote the peugeot dealers said that they have had so many cars sold by them they've lost count.

THIS IS A WARNING,SAVE YOUR MONEY FOR A CARING DEALERSHIP.

batman213
1

Customer Service

3

Value For Money

Avoid Like The Plague!

Bought a car from there on 13/03/15. Couple of weeks later it started to make a creaking noise when turning/pulling out of junctions or from traffic lights. Wasn't doing it everytime so gave it the benfit of the doubt as i know the car came with 3 months warranty anyway. Just over 4 weeks after i had bought the car it was doing it frequently so i thought i would take it back to investigate. On pulling out my '3 month warranty' it seems it's actually only covered for everything for 1 month! The 2 months after that only cover major engine problems & a gear box problems? So i've taken it to a garage only 5 weeks after i have bought it to find out it's going to cost me £180 for a new front coil spring,labour & top mount! Oh, and was told both rear tyres are worn on inner edge and the front near side tyre needs replacing as well!!? None of which are on the advisory notes of the 'full 12 month mot' that came with the car! Ansolute sham, especially when the cae was vastly overpriced, I wasn't expecting the car to need that much doing in the first few weeks after it came with 12 months mot and a service??

1
batman213

Since writing this review a week ago, It also turns out the car needs a new shock absorber as well! Makes you wonder If the '12 months mot' that was given with the car is fully legit?

Carl626
4

Customer Service

4

Value For Money

Good

Second car we've had off these, had problems with the first car and to be fare they sorted out what problems we had so that's why we bought the second and that's been fine since we've had it,so good

Alisonoconnor
1

Customer Service

1

Value For Money

Dont Bother

Both my partner and son have bought cars off this company within a month of eachother as they promise you the earth when you walk in. My partners exhaust went within 2 months of purchase. The mechanic who changed the exhaust said it should never have passed an M.O.T because the exhaust was patched. The owner did not want to know,just told us to go to trading standards. My son had his car for 2 months and had trouble with it. Again,we are on our own. Make of this review what you will.

1 - 10 of 15 items displayed
1

Q&A

There are no questions yet.