
ZipTransfers.com www.ziptransfers.com
Comfort of journey
Customer Service
Easy to find
ZipTransfers.com www.ziptransfers.com
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User Reviews
Punctuality
Easy to find
Please Do Not Use This Company
Do not use this company, they leave you stranded at the airport at 11pm with children and an elderly lady after you have been travelling all day, with no explanation and then a refund less exchange rate fluctuations therefore making money without providing the service they were contracted to do. Then on the return journey cancelling despite reassuring me they definitely would turn up to return my family to the airport. Disgraceful customer service and I would hate for you to lose your money and be stranded
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Reliable
Very reliable showed up when suppose to. The driver very helpful and polite. Overall a good experience and would definitely use again. I was able to amend my booking with no problems and quick response from team. Thank you
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Disappointed
We arrived to the airport and there was no driver to collectors. We called the suggested number on the documents and the driver turned up 30 minutes later, no apology or explanation. We found this wait really difficult as we’d been on a flight and had young children ,so didn’t quite work out. To add accident to injury, then the driver took us to the wrong hotel. He then said he couldn’t take us to the right hotel, as he will be late for his next job. He then made us wait for a taxi , which he kindly organised to take us to the correct hotel which was an additional 25 minutes away ..so a little disappointing .
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Always A Reliable Service
I have used Zip Transfers many times in both Spain and Portugal and have never had a bad experience. The drivers are friendly and professional and always arrive on schedule. Zip Transfers provide a 5 star service and I’m happy to recommend them to friends and family
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Best Transfer Company
we have been using trip transfers for a few years now always on time nice vehicles and very pleasant friendly drivers never had a problem would highly recommend
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Great Service
Service on time car in great condition driver very friendly all good
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Great Airport Transfer
Driver waiting for us on arrival. Easy to identify him. Comfortable, quick journey to our accommodation.
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Great Service At Palma Airport
Used to take group of 4 to a rented house in Palma from the airport. There was a bit of a delay entirely due to me not reading zips email properly so going to the wrong place.
I phoned them for advice and they were super helpful. Quickly sorted another driver who could not have been more accommodating. He went as far as possible through the narrow lanes of old town, then walked us yo the door of the house.
Would 100% use Zip again and actually follow their clear advice.
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Excellent Service
We used Zip for a very early flight from Lanzarote airport. Very easy to book on the website. It stated a 4.15am pick up for a 7am flight, which I thought was too early as airport not open until 5am. I was pleasantly surprised to get a call the following day to give me a later pick up time. Very prompt on morning of pick up. It is more expensive than a taxi but worth it for peace of mind for early flights. I would recommend this company.
Punctuality
Easy to find
Comfort of journey
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Value For Money
Excellent Service
Very professional,on time for both journeys. Will use this service again.
Q&A
How will we know which driver and vehicle is waiting for us?
All drivers of zip transfers are waiting at arrivals with a board with the name of the person who booked it don't worry they are very reliable
As anyone usd zip from Palma airport to calas de Mallorca ? I've got a family of 11 to book for 3 children and have read mixed reviews I usually use suntransfers but these have come £45 cheaper which is great but could also mean not as good service
Regards
Avoid avoid avoid
Transfer from scl to cruise port in Valparaiso for 4 people do they use a van?
The website will allow you to believe you can select the vehicle size,space & configuration in advance. As was my experience,when I arrived nothing could be further from reality. Pandemonium ensued as they made a phonecall then we waited until whichever random vehicle with enough seats arrived. Not at all like I had ordered,ill equipped. Will not be using them ever again.
How will I know which taxi is mine once I arrive at Palma airport?
When I recently used this company the driver had a name card easy on view
Do they also do transfers from hotel to cruise port in Amsterdam?
Yes they do. You can book the transfer on there website
Are the vans non-smoking?
Ye they are non smoking but there is a smoking area outside airport, 1 of our party had a smoke before we left and the driver was happy to hold on while he did so
Our taxi did not show up, will be receive a refund?
Just wanted to let you know that zip have replied to my email and have promised a full refund. I would like to say that I am very happy with how they have dealt so speedily with my complaint, fair play to them.