ZipTransfers.com www.ziptransfers.com

ZipTransfers.com www.ziptransfers.com

User reviews
4.7

Comfort of journey

4.6

Customer Service

4.6

Easy to find

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ZipTransfers.com www.ziptransfers.com

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ZipTransfers.com www.ziptransfers.com
4.51 1,669 user reviews
583%
45%
32%
22%
19%
4.7

Comfort of journey

4.6

Customer Service

4.6

Easy to find

4

Entertainment on board

4

Food - quality & variety

4.6

Punctuality

4.9

Quality of website

4.6

Value For Money

User Reviews

AnnetteRaven
1

Punctuality

1

Easy to find

Please Do Not Use This Company

Do not use this company, they leave you stranded at the airport at 11pm with children and an elderly lady after you have been travelling all day, with no explanation and then a refund less exchange rate fluctuations therefore making money without providing the service they were contracted to do. Then on the return journey cancelling despite reassuring me they definitely would turn up to return my family to the airport. Disgraceful customer service and I would hate for you to lose your money and be stranded

GuestLeoh
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Reliable

Very reliable showed up when suppose to. The driver very helpful and polite. Overall a good experience and would definitely use again. I was able to amend my booking with no problems and quick response from team. Thank you

MrsSwift
1

Punctuality

2

Easy to find

5

Comfort of journey

1

Customer Service

5

Value For Money

Disappointed

We arrived to the airport and there was no driver to collectors. We called the suggested number on the documents and the driver turned up 30 minutes later, no apology or explanation. We found this wait really difficult as we’d been on a flight and had young children ,so didn’t quite work out. To add accident to injury, then the driver took us to the wrong hotel. He then said he couldn’t take us to the right hotel, as he will be late for his next job. He then made us wait for a taxi , which he kindly organised to take us to the correct hotel which was an additional 25 minutes away ..so a little disappointing .

PippiF
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Always A Reliable Service

I have used Zip Transfers many times in both Spain and Portugal and have never had a bad experience. The drivers are friendly and professional and always arrive on schedule. Zip Transfers provide a 5 star service and I’m happy to recommend them to friends and family

LainieP43
4

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Best Transfer Company

we have been using trip transfers for a few years now always on time nice vehicles and very pleasant friendly drivers never had a problem would highly recommend

Knowit
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Great Service

Service on time car in great condition driver very friendly all good

DizzyNizzy
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

4

Value For Money

Great Airport Transfer

Driver waiting for us on arrival. Easy to identify him. Comfortable, quick journey to our accommodation.

Taffyhl
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Great Service At Palma Airport

Used to take group of 4 to a rented house in Palma from the airport. There was a bit of a delay entirely due to me not reading zips email properly so going to the wrong place.

I phoned them for advice and they were super helpful. Quickly sorted another driver who could not have been more accommodating. He went as far as possible through the narrow lanes of old town, then walked us yo the door of the house.

Would 100% use Zip again and actually follow their clear advice.

Traveller1198
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

4

Value For Money

Excellent Service

We used Zip for a very early flight from Lanzarote airport. Very easy to book on the website. It stated a 4.15am pick up for a 7am flight, which I thought was too early as airport not open until 5am. I was pleasantly surprised to get a call the following day to give me a later pick up time. Very prompt on morning of pick up. It is more expensive than a taxi but worth it for peace of mind for early flights. I would recommend this company.

Davemm1962
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Excellent Service

Very professional,on time for both journeys. Will use this service again.

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Q&A

jeanetteperez

How will we know which driver and vehicle is waiting for us?

Muckyduck1

All drivers of zip transfers are waiting at arrivals with a board with the name of the person who booked it don't worry they are very reliable

Wanna75

As anyone usd zip from Palma airport to calas de Mallorca ? I've got a family of 11 to book for 3 children and have read mixed reviews I usually use suntransfers but these have come £45 cheaper which is great but could also mean not as good service

Regards

Conways124

Avoid avoid avoid

Papa736

Transfer from scl to cruise port in Valparaiso for 4 people do they use a van?

Jwall2

The website will allow you to believe you can select the vehicle size,space & configuration in advance. As was my experience,when I arrived nothing could be further from reality. Pandemonium ensued as they made a phonecall then we waited until whichever random vehicle with enough seats arrived. Not at all like I had ordered,ill equipped. Will not be using them ever again.

woolleybags

How will I know which taxi is mine once I arrive at Palma airport?

Jossy10

When I recently used this company the driver had a name card easy on view

limejock

Do they also do transfers from hotel to cruise port in Amsterdam?

Footy35

Yes they do. You can book the transfer on there website

ahoule2418

Are the vans non-smoking?

Kane91

Ye they are non smoking but there is a smoking area outside airport, 1 of our party had a smoke before we left and the driver was happy to hold on while he did so

Parke1

Our taxi did not show up, will be receive a refund?

Parke1

Just wanted to let you know that zip have replied to my email and have promised a full refund. I would like to say that I am very happy with how they have dealt so speedily with my complaint, fair play to them.

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