I bought this product off ebay for about $200(AU) and am generally pleased with the phone. Unfortunately i wasn't supplied with a manual, so i probably haven't experienced all the phone has to offer. One bad point is the way the backlight turns off when the phone is open (sms, wap, etc.) I overcame this by flicking the top right button (used for voice dialling) up and down, this turns the light back on. Although it has it's little bugs and impracticalities, i've fallen in love with this phone and will most likely buy Ericsson's from now on. (my value for money is 10 because i only paid $AU200 for it)

I CAN SEE THAT THE PROBLEMS WITH THIS PHONE ARE VERY COMMON TO ALL ITS OWNERS, I HOPE THAT ERICSSON WILL RESPOND FOR ALL OUR INCONVENIENCES.

I want a replacement cause I still miss the phone and I hope that someone concerened is reading this mail.

The Ericsson R380s mobile phone promises everything that you dream of especially if you are on the move with a PDA and a phone - your chance to combine both. It doesn't work - too slow, often locks up, and is simply painful to use. A terrible shame - can't help thinking that the computing power is not sufficient for all the functions and memory requirements.

I seem to be having the all problems reported here on my Ericsson R380s mobile phone.
1. The paint scratches easily.
2. The touch screen constantly locks up on incoming calls making it unable to answer.
3. Every single call i mak is discconnected with in one minute.
4. Even in the middle of the city it is constantly showing no signal.
5. It runs very slowly.
6. Often fails to send SMS.
It's been in for warranty repairs for 5 weeks and now Ericsson tell me thay cannot find fault and I suppposed to live with a phone that just wont work properly.
Even though the phone has lots of features and combines PDA features with a mobile phone, it all comes to naught if it just wont work.
Rating: Dud!

I was excited about this Ericsson R380s phone to begin with, but that soon faded. The phone gets slower and slower, and the battery life is unacceptable (I have to charge daily!)

The ericsson R380s is the Best phone I have seen so far, using it is a real pleasure !!

I've only one advice: DO NOT BUY THIS PHONE!
In the beginning I was very excited about this R380s phone from Ericsson. The interface looked nice and the hardware was compact. The interface of NOKIA phones maybe not that fancy at all but one can be sure of the fact that they NEVER crash! Conclusion: I'll buy myself a new NOKIA and never again an Ericsson.

The Ericsson r380s is so user friendly i would newer buy another phone

The concept of a combination phone/palmpilot is great but it seems the technology is not yet capable. Ericsson have damaged their reputation by releasing this product, the R380s, before having perfected it. Bugs in my phone include the following: Slow boot-up; Slow software operation; Pastes numbers instead of locking keypad; Software crashes frequently; Backing-up software difficult to use.

I traded in my Nokia 9110 and Ericsson R320s on a R380s, and to date I have not looked back. I originally got the R320, because I wanted a phone that I could carry with me to building sites and seeing clients, but I missed the Nokia's ability to write notes, check e-mail - but it was too big to carry around. So when a friend offered me a great deal, I couldn't resist.

Packing all those features into a package not much bigger than the R320, was like a dream come true. Only fault I can find with it, is the lack of profiles. I wonder if this 'problem' would be addressed by Ericsson in a software upgrade. I know the EPOC OS cannot be upgraded, but the basic phone software shouldn't be a problem.

Having owned a Palm IIIe in the past, I felt quit at home with the icon based menu system and using the stylus. I've heard some people complain about the 'concept', but lets face it - it's a mobile phone with added PDA features. If a more powerful, software ungradable platform is needed, opt for Ericsson's MC218 then.

An added bonus, all the goodies that's included in the package. If you were to set a value on all of those, and subtract it from the retail price of the R380, then I think it's very reasonably priced!!

i hate this phone

I decided to upgrade from a Nokia 8210 to the Ericsson R380s. At first glance I thought the Ericsson was an awesome phone. After a few days use I discovered that adding a name and number was a mission. First having to add in to the contacts then having to export to the sim card. If you don't the name doesn't appear in last dialed numbers menu. Only the number appears.
Text messaging can't be done with the flap closed. You have to open the flap, get the stylus out and write or reply to a msg. I thought battery life left alot to be desired.
Basically, after owning it for five days I took it back and purchased a Nokia 8250.

To start with I thought this was a great phone. After using nokias for many years the poorly thought out navigation began to get on my nerves. Then it started to hang and crash. I began to miss the palm pilot, and found I used the calander functions less and less. The phone seems to be unable to keep its clock running correctly too.
As a phone it is great though. The sound is very clear, and the voice activated dialing works almost perfectly. It is comfortable to use, light enough, and will last me a week on one charge.
I think I will sell it though. Ericsson no longer make phones, there is no sign of an O/S update, and I just dont need a phone that I can not rely on. Close, but no prizes for this one.

Can't wait for the next model/upgrade that hopefully can have the features above.

I was very impressed with the PDA/Phone. I always did believe that this was the way to go in the MIllenium. We have had many technology transitions with separate PDA's and Phone but this truly combines them together and keeps it simple and sweet. U no longer need to arrange your phone's IR in line with a Palm's IR port to get online to check your emails.

I did find that this technology is coming about with Motorola as well with the launching of the Accompli Series ... but from what I have seen, the Ericsson R380s truly delivers class and simple navigation above the rest. Its a true high end executive phone.

The package was also too hard to resist with a original handsfree, one RS 232 Cable (they did think about ppl who did not have IR based ports on their PC), a very stylish leather casing and most of all a Communication Suite for the R380s. I also believe that Ericsson has set up a dedicated WAP and WEB site for promoting the Mobile Internet technology which truly shows their committment and support in this area. U may check out mobileinternet.ericsson.com website for more details.

I must say, they have taken over from Nokia and Motorola and I only wish that Ericsson keeps on producing these types of PDA/Phone in the coming future with GPRS and 3G around the corner. Now with a pact agreement with Microsoft, I am pretty confident that Ericsson will be able to deliver goods which are not just of quality but also with a lot of credibility. THANK YOU ERICSSON !