Bupa Health Insurance

Woefully understaffed and severely increase your premium over the slightest claim.

I sadly feel that BUPA do their utmost to evade claims. They also appear short staffed and boast that a complaint doesnt have to be answered for 8 weeks.

I joined Bupa believing them to be good. I need to go to hospital and rang on two occasions to confirm I was covered and was told yes on both occasions. My hospital rand me today and said they were informed by Bupa that I was not covered. It would appear they want your money but do not want to pay when they have too. I feel this is wrong on all the staff at Bupa and would not trust this company at all.

The service they provide can be terrible! At first they approve the claim and promise that money will reach you within 5 days, then they send you a survey to get a good score, once you rate them high they revert their decision and reject your claim (absolutely scammy move) - leaving you completely off balance in your budgeting plans for near future. Terrible experience.

I am disgusted by the service I have received by BUPA when I have asked for a consultant assessment for my daughter. They have initially approved and made me pay an expensive GP questionnaire. When I submitted papers it was approved (second confirmation) and I had been advised to call. Surprise! The non medical representative made any effort to refuse to pay with ridiculois excuses. When I contradicted she said she will file a complain but nothing will change. Stay away, total sham, I will cancel immediately. If you are still not convinced, please give it a go. When you try to use your insurance even once, you'll know!

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If you are you looking for health insurance? don’t sign up with BupaUK under any circumstances. You will be subjected to intimidating tactics and prosecutorial phone calls when you are trying to get authorisation to see a doctor or to have a test. Next tweet on #Premiums

BupaUK Increases their health care #premiums are arbitrary and unjustifiable. I have been with BUPA for 12 years. I exercise regularly and I don't smoke. I don't have a heart condition, high cholesterol or high blood pressure. Yet, they want to increase my premium to nearly £8000 per year.

Concerned about delays NHS,considering privatehealthinsurance? Please don't choose Bupa. Their intimidating tactics are disgraceful.

If you need an operation, test, treatment or physiotherapy, Bupa will use intimidating, humiliating, confusing tactics to dissuade you.

Do you want to know more about the "kind of service" you will get Bupa? Read scathing reviews @reviewcentre I have no complaints with the NHS. My NHS Doctor provides exceptional care and he is always there when I need him. We must SavetheNHS

SO RUDE, I AM PAYING A SERVICE AND THEY DO NOT DELIEVER.

I AM MOVING TO AXA WHERE THEY ARE AMAZING.

I have been a member of BUPA for over 40 years, myself and my family and my senior employees.

I asked BUPA for an authorisation code to go and see a cardiologist due to chest pains. They gave me an authorisation number.

I visited the cardiologist at 8am on Friday the 20th of January 2017 for a stress test. After 3 minutes the cardiologist stopped the treadmill as he saw a problem on the ECG. He spoke to his colleague who works with him and they decided I needed an angiogram immediately followed by surgery if necessary.

I was admitted to the cardiology unit at 10am, given an angiogram and told that they would need to insert a stent immediately into one of my arteries which was 99% blocked. I returned a few days later and they inserted another 4 stents due to blocked arteries.

I rang Bupa on 30th of January and they asked me for the codes of the procedures carried out. I gave them the codes and they said they would pay for the second procedure but not the first. I pointed out to BUPA that the situation was so serious and traumatic at the time that the last thing on my mind was ringing BUPA just before going into the operating theatre at such short notice. Surely they must realise that giving authorisation for a stress test has a good chance of developing into a major medical problem.

Next day they said they would pay nothing because the surgeon is not a BUPA doctor.

BUPA have taken tens of thousands from me over the years yet now refuse to pay a bill of £2,200. They are looking at every excuse not to pay a legitimate claim.

Quite simply I needed urgent surgery, I was insured, the procedure was carried out and now they will not pay. 

I set up a BUPA Fundamental policy in June this year for my wife and myself.

My wife was referred to an oncology consultant 3/4 weeks ago the result of which confirmed breast cancer.

BUPA have provided not only payment of diagnostics to date but help and support for both my wife and myself as it is needed.

Their call centre is helpful and efficient with a specialist oncology team available.

I have absolutely no complaints to make

I had a Bupa dental insurance and it covered me for dental treatments up to 75% after four months of cover. I had fissure sealants done which my dentist said were a form of filling (and fillings are covered as dental treatments). After submitting the claim, I was told fissure sealants were not covered even though they are one of the first items listed on their claim form. I cancelled my policy with Bupa.