
Interflora www.interflora.co.uk
Customer Service
Quality of website
Value For Money
Interflora www.interflora.co.uk

User Reviews
Customer Service
Value For Money
Undelivered Uk To France
So sad and disappointed. I ordered flowers 6 days ago (May 2022) to be delivered to my sister in France. Ordered on a Friday for delivery Monday. Not delivered. No reply to two emails and told on live chat on Tues they have to email the French HQ and wait a reply. Today Wednesday still waiting. No idea why they weren’t sent or if they will be. Offered a refund in 3-5 days. Now the opportunity of the anniversary is missed. Surely a phone call would have been more effective.
Customer Service
Quality of website
Value For Money
Funeral
Disappointed as flowers were limp and untidy not worth money spent £47
Customer Service
Quality of website
Value For Money
A Birthday Flower Basket With A Frown
Today, two days before my BD, I received a Happy Halloween flower basket for my10/22 birthday. My daughter requested the delivery on my BD with a HB message and a HB balloon. However, a received an early Happy Halloween flower basket instead with a Happy Halloween balloon and no HB message note. By the way, I am a Christian and do not like or celebrate satanic holidays. So, I trashed the horrible French bouquet in disgust. What normal person sends flowers for Halloween anyway? The 1800Flowers put a big frown on my face!
Customer Service
Value For Money
Incompetent Interpretation Of A Magnificent Advert !
We chose an arrangement called Zeste Tendre and paid 64 euros 80. We received a bunch of roses worth about 25 euros. I have written several times to Interflora for a refund of 25 euros but....NOTHING !Absolutely disgraceful. Accepting money under false pretences. I would have turned the flowers away at the delivery but as we were going to view the body that afternoon I had no choice but to accept a clearly inferior product !I could have produced a bouquet of equal merit from myu rose garden. I WANT A REFUND !
A Photo Of The Delivery Would Be Helpful
.. did what was delivered match the promo on your webpage?
My friend was delighted with the gift but of course I couldn't ask her to take a photo in the same style as what was promoted on the web site. Just a thought really.
Customer Service
Quality of website
Value For Money
Flower Delivery
I was very happy to learn that they bouquet I ordered in Australia was delivered on time in England. The recipient has told me that the bouquet was beautiful and the flowers were very fresh. This was the first occasion I had used Interflora to send a bouquet to the other side of the world and, while I was nervous about it at first I was reassured when the recipient told me that the bouquet was just as described when I placed my order.
Customer Service
Quality of website
Value For Money
Great Service
The interflora website is so easy to use and gives good images and options for selecting the right flowers/gifts for the right occasion.
Have been using them for corporate flowers for several years and recipients are always happy with what they get!
Customer Service
Quality of website
Value For Money
Job Well Done
Very pleased with the delivery of a birthday gift. Efficiently conducted and kept me informed. The recipient enjoyed the wine.
Customer Service
Quality of website
Value For Money
Brilliant Service
ordered a bouquet for my sister-in-law. It was very easy to order online and such a great choice to choose from.
i ordered them at 7pm and they arrived, beautifully presented, before 10am the next day!
Customer Service
Quality of website
Value For Money
Spot On
Beautiful unusual hat box fabulously long lasting quality simply stunning
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