Digital Point www.digital-point.co.uk

I really am quite disturbed about this company. the turned down all of my credit cards although the bank states they are fine. electrocentre asked for a bank tramsfer into their account (they didnt suggest any other cards) which seemed odd. they suggested a telephone sale so i gave my details over the phone. this time electrocente said the card was declined again (this time on the postcode)

Barclays rang to say the card trasaction had gone through for £1 then paid back. The bank stated this is often used as fraud to test if the card works then mysterios payments could start coming out of my account. Obviously I stopped the card.

the goods were CHEAPER THAN ANYWHERE ELSE.

I bought a HDD player from these people (also known as Electrocentre) and although it was delivered quickly, it was not new. The box had a delivery note in it from some 6 months prior to it being delivered to me and I have no idea where it had been in that time. The player also had the postcode entered in to it from the address on the Delivery Note

I returned it to them immediately and despite several attempts to call them and email them, I could get no response. I paid for it on my Credit Card, so hopefully my card company will refund my account once the have investigated the transaction.

I would strongly recommend that you do not use Electrocentre / Digital-point

Great price, good service, pleasant delivery drivers - surprised to see the problems people had. Had I seen these before I bought, I would have thought twice, but it seems to have worked out for us....

Digital-point also uses the name Electro Centre. Do not use at any cost. Their pricing is very competitive, but if anything goes wrong with the purchase they are impossible to deal with, even if its under warranty. They go against what the manufacturer and trading standards see as fair, and even charge to pick up broken goods. They get round everything by referring to their "terms and conditions". Even LG see them as difficult to deal with and have had many complaints about them. Use them at your own risk, but its worth paying a bit more and getting a professional service. Learn from my mistakes.

I was very pleased with the service of the delivery drivers as the place the goods had to go was not the convential area. they were both very pleasant and obliging.the delivery time was great ordered on tuesday evening delivered at 7.30am thursday could not have asked for better service

I only found this website after ordering which is a good job really after all of these mostly negative reviews ;)

Anyway I bought a 40" Sony LCD TV from Digital-point.co.uk (which is now Electro Centre for some reason). The price was excellent and they delivered a couple of days later. Was a pleasant experience.

One thing to not is that they only deliver to your registered card address so forget trying to get it delivered to the in laws or place or work (not for TV's obviously) as it isn't going to happen (I tried to get it sent to the in laws as being retired they are in all day). Apart from that I would recommend.

After reading a few reviews i was a bit on edge on ordering from this company. Thought i'll try them out as the were the cheapest around, bought the new 46" samsung LED tv, great price, excellent delivery. However the delivery driver took the tv out of the box and tested it and it was faulty. Digital Point delivered a new tv the following day before i left for work. Absolutely brilliant! Fantastic service!

I bought an LG washing machine the morning of July 23rd, late afternoon i had a phone call from the company asking if they could deliver the following day, as i couldnt take a day off work they were more than happy to deliver the following day (today). Kept well in touch, this morning had a phone call from their driver saying he would be here for 2pm, he arrived 2.30. cant complain, excellent service will recomend Digital Point.

I am luck enough not have been duped by this unprofessional company, Digital Point.

Like many we saw the TV we wanted at a good price, so we went for it on a finance basis, we ordered from Digital Point but the finance application did not go through which was ok as we were going to put it on card.

When we notified Digital Point that we wanted to complete the order on card, "surprise surprise" the price of the TV was increased. We had an order number and are intent to buy was confirmed with a follow up email confirming I would be purchase through card.

The really unprofessional and lack of customer service came with a simple no solution answer email from Digital Point.

"I AM SORRY BUT THE PRICE OF THIS PRODUCT HAS BEEN INCREASED TO £7... WE ARE UNABLE TO HONOUR THE PREVIOUSE PRICE."

Of course all we can think is lucky we didn't have to deal with Digital Point through the rest of the purchase stages.

All I can say is to the response from Digital Point is to be able to honour a price you have to first be honourable!

Digital Point offer an excellent price for a quality tv. Free stand is ok but was not expecting top quality for free. Goods delivered as promised within 72hrs.LCD tv with free stand & hdmi cable