Zara

my place to go when willing to buy new clothes, love the new collection !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am very disappointed with my purchase from Zara. They sell defective clothing, and they provide the worst customer service I have ever experienced. I never write reviews but I am really upset that I wasted my money with this company and i just want other customers to be aware. They sold me ripped jeans that ripped completely when I wore them for the first time. they refused to return them and the customer service reps are unprofessional who will tell you anything. Please be aware of this company.

Zara has a vast range of larger-size boots, dress shoes, and sandals, as well as more common-sized shoes. Even they sell widths that are difficult to find in other markets.

Zara has rich quality products. Their handbags and bags are super, original, and looks fantastic. More Varieties.

Their clothing, shoes, and accessories are fantastic; I think that they provide excellent value for money and have a wide range of styles. I still notice so many things I want to purchase if I go to Zara because they have some of the nicest clothes in the best condition, but their pieces can be very expensive.

Zara provides you some trendy and cool outfit options. High quality clothing materials. Wide range of collections of basic day to day t-shirts and pants to high end designer dresses they have all type of clothing options. Amazing, products and i really love this brand.

09.09.2019 I visited the store at Brompton road at 20:00pm.

I went there after work just to get the coat and I was quite happy because I find it very quick as I had very long day at work . However , I went to the till to pay and while I was paying I dropped little feet medallion (Gold pendant) with little stone on the side that I had in my wallet. I kept it in my wallet because my necklace broke and I did not want to lose it. However, I noticed that and I put the medallion ( pendant) back in my wallet. There was also used tissue and because I was in the rush I got confused and I asked the lady that was serving me if that tissue was mine as I was thinking if its mine would be so rude to leave it. She shocked me when she replied “ NO the tissue is not yours and the medallion (pendant) that you took is not yours either, I think is previous client left”.

It made me really upset as I had to explain myself, I do have a prove where I bought it. And it has very strong meaning as is holding memories of my baby that passed away.

The girl said that its ok I can take it if I think is mine! I don’t think, I am sure it is!

I left the store with the tears in my eyes as the last thing what I want to explain such a painful and private thing to the sales assistant.

I work in customer service myself at Harrods, and I never heard that someone would be so unethical and treated as a burglar just because their drooped and picked up their personal belongings from the floor.

dont buy online, they dont send a returns note, go instore to return, wont expect copy of email, rang customer services, said they wont post a returns note to me, have to print one off, dont have a printer, told to go to the postoffice with pic of email, did this, post office couldnt scan the barcode, rang customer serive they said would send a courier to collect it, would be 2 days, day 1 still no courier its raining parcels had to be on the step now 1 day, still waiting for courier, nothing but a total nightmare, i said what can you offer me for all the inconvience , nothing they said just free delivery off next order, next order they must be joking..

Totally disgusting customer service!

I purchased an item in store to be delivered the next day, however it did not arrive because the delivery date was set to Wednesday 26th September, 2018.

No delivery was received on the supposed delivery date, and when I called customer services they confirmed it has been 'lost in transit' and I would get a refund.

They made me wait an additional 48 hours to send my case to the relevant department who say that I have to receive an email link to get the refund. I've called 3 times and no email has been received, despite being told that an email was sent on 29th September, 2018, Monday 1st October, 2018 and again today (Tuesday 2nd October, 2018).

Absoloutley UNACCEPTABLE service, do not recommend them at all! I will be in contact with an alternate dispute resolution service.

I'm in love with this brand.it has so many varities of jeans and shirts.best thing about zara is their suit's.reasonable price and gives you armani and prada feeling.