Valueshop www.valueshop.co.uk

Outrageous and disgraceful. AVOID like the plague! Should be  shut down!

I ordered HP 304XL Black from valueshop.co.uk and received in 3 working days. Pleased with their service. HP 304XL was a rare product to find from any where two months ago.

Sent a broken, unusable product.

Difficult to get hold of, sent multiple emails.

Eventually a replacement was apparently sent and this was weeks ago.

I live in Wales and they're based in England, postage doesn't take over 2 weeks.

I then emailed for a full refund and yet again have received no response and been completely ignored.

I shouldn't need to fight and make this amount of effort to speak to someone regarding my own money.

You pay for an item = you recieve an item matching the description

Faulty = replacement / refund

Terrible service.

Please do not order from valueshop .....false promises of delivery. Managed to get my money back after 3 weeks. No ink,,,,

I have used this company a few times over the years and WAS (past tense!) impressed. However my last order was not delivered and, like many others, I can get no response from them at all.

That they are allowed to keep their website up and take money from customers, with no intention of supplying their orders is disgraceful.

Definitely should have checked the online reviews.

AVOID THIS COMPANY AT ALL COST!!!!!!!!

Goods ordered from their website on 28/6/17 but not received and impossible to contact this company. Phone number says not availble. I assume they have stopped trading but the website is still active and aretaking money.

Placed an order with this company and have received no confirmation that the order was placed. My payment was taken and is still currently with them. I have contacted them several times via email and not received a single reply. The phone number offers no help, just an automated message.

Doing a little research, it seems they have stopped trading but left their website live, able to take payments from unsuspecting customers, but no longer dispatching the products. Only a small handful of people in the past few months have actually received the orders they placed. Everyone else is left out of pocket, with no support from the company. They just keep the money and ignore you.

DO NOT PLACE AN ORDER WITH THIS COMPANY!

Anybody who has, i recommend you contact your card provider and chargeback the payment immediately. Leave a review here and complain through the applicable channels, to get this website shut down.

I have used valueshop many many times over the past few years, but the customer service is getting worse and worse. Now I am at the point where I am getting no response to emails at all, simply nothing. All I need is an invoice (goods were delivered without one), but nothing is forthcoming.

Use with caution, if there was a major problem I doubt that it would be resolved.

Excellent the quantity of the cartidge and cheap. I received my order very quickly.

Ordered lots of Canon Ink.Most received as ordered but some substitutes made with a refund.2 ink cartridges were to follow but have never arrived. No response at all from 2 e-mails. Never again I'm nearly £20 down.