Cingular

I HAVE BEEN A LOYAL ATT/CINGULAR CUSTOMER FOR OVER 10 YEARS. TALK AND TEXT PLANS ARE HORRIBLE TO ME I HAVE THE 39.99 PLAN 400 MINS 5,000 WEEKENDS AND AFTER 9PM MINS. I HAVE 100 TEXT FOR 5.99 AND PAY PER USE ON INTERNET WHICH IS ABOUT 5 CENTS A MIN OR SEC. MY MONTHLY BILL IS ABOUT 53$. I HAVE THE CHANCE TO UPGRADE MY SERVICE TO GET A NICER UPDATED PHONE...BUT ****** IT IS A REQUIREMANT TO ADD A 15/2O DOLLAR DATA PLAN WHICH IS DAMN CRAZY IF I DONT USE THE INTERNET OR DATA PLANS IT SHOULD NOT BE REQUIRED!!!!! I WANT THE PHONE FOR PICS TEXTING, TALK AND STYLE ONLY WHY ADD 15/20 TO AN ALREADY HIGH BILL.THAT IS BS!I DONT USE INTERNET OR NONE OF THAT DATA STUFF.... HATE IT VERY STUPID.

We changed from Verizon to Cingular in Feb 06. Everything has been alright besides all the dropped calls. The past 2 bills we have been charged for 750; 520 text messages. There is no possible way we could have used that many between the two of us. When we called, they try to talk you into paying them MORE money for unlimited when we already pay them $120 a month. Its not that we need unlimited because we don,t use the 400 we have between the two of us. We had this problem when we had them before Verizon but w/minutes also, I don,t know why we ever went back.They drop your call when your needing to use your phone the most,like when my mother-in-law had a wreck and could not even get 911 to go through.

They'll charge you with Roaming, Internet Storage, Night and Weekend minutes. I have T-Mobile right now and love their services, free Roaming, night and weekend minutes.

I have had cingular/ at &; for 3 years.

They were OK at first, but, when I renewed my contract, I received overpriced very junk phones 6126 Nokia. The surface pealed, and one of the phones quit working. The second phone has very bad.

I returned the one within the first week, they replaced it, but, the replacement phone didn't last long. when I sent that one back. they sent another one. then about 2-4 weeks later, they charged my account $127.00 and claimed the phone was neglected.

(This phone was hardly used)

I want out of their stupid contract without paying $300.00

They got enough of my money.

I was charged for the 4 months by Cingular even though I cancelled my subscription. No option for you to cancel your auto payment options. No options in Website, No options for the retailers...all the above even over phone also...

I called and cancelled my auto-recharge. Just to verify I called again, got to a different Rep. he said still its enabled.

My phone broke, so I went to the Cingular store in Villa La Jolla Drive. My original plan was to get a new phone that is not too expensive. I was told that since I have a year contract I have warranty and I am eligible for getting my phone replaced at no cost. On my next bill I was charged $115 for getting a new phone because after their investigation they claimed the damage was not covered in the warranty. When I complained, I was told that I had to read the contract more carefully regardless of the fact that the sales person told me it was for free. If we should read the contract page by page what is the sales person's job? I tried to return the phone after a week I got it. The phone was in perfect condition, but it was not possible to be returned. Their customer service is horrible and useless!

Go to T-mobile... check out details above.

I had Cingular for nearly 6 years before the AT&T takeover. Before Cingular, I had Verizon. Honestly, I never experienced a problem with Cingular. No dropped calls, network always available, great customer service, etc. The AT&T takeover has changed all of that. If you were a previous Cingular customer and are coming back because of the AT&T takeover and their enticements to come back, I advise you to look at other providers first for comparison and make your best judgement. I do not believe I will be renewing my contact with AT&T once it expires. Here is the review I left for AT&T: I have been a Cingular customer for about 6 or 7 years. Cingular has always been good to me. Signal quality has always been very good. Also, never experienced any dropped calls, and I thought it was a good value. That is until AT&T took over. I've had past experiences with AT&T, so I wasn't taking chances. When they took over my land line company (SBC), I cancelled the account and went with another provider. When they took over Cingular, I felt a sense of dread and I was correct. The first bill I got after the takeover included erroneous charges. For example, I had an additional $12.00 charge. I called AT&T and they said that my son had downloaded a game to his phone. Not possible. Why? Because when I added his line to my account, I called Cingular (at the time) and had Internet and text messaging capabilities removed from his line. Also, when Cingular had the network, I never experienced a dropped call. Now that AT&T has taken over, I have dropped calls all the time. I cannot have one conversation with anyone without a dropped call. I hate AT&T.

If you do decide to go with AT&T please make sure that you watch your monthly bill/statement closely, as they will sneak in additional charges. Every time I have ever had AT&T, it has been like that. Good luck!

I would suggest Cingular, the new AT&T to anybody that needs a phone.

Need to really re-think their plans. The phones do not hold up and they are unwilling to help you if your phone breaks through no fault of your own. Terrible. Prices are WAY too high as well. There is no really basic plan. (coverage area is good)