Greens Health and Fitness

I have heard on several occasions staff discussing the private lives of clients with other customers. Really not good at all.

Organised and run by incompetent egocentrics.

This company is in dire need of a complete health check. when the life guards are treated and regarded as toilet cleaners, only paid less; and the management leave to pursue careers in the scrap metal business, you have to ask yourself about the quality of the man managers.

Minor despots who have over inflated delusions of grandeur think nothing of subjecting the staff to diatribe in the forlorn hope of trying to exercise their authority and produce a sense of self worth.

My advice.

There are plenty of other gyms within the Birmingham area with a new nuffield opening on 5 ways birmingham city centre.

If you are looking for a job which pays bare minimum and there is no chance of progression due to the management "circle"

Then this is the place for you.

kit doesn't work

air control not working

poor value for money

I was a member at greens a year ago and because two or three ladies on reception who also took classes were just well only one word for it jealous made my membership there uncomfortable and actually ended in me being banned!!

Yes hard to believe but it's true !

I thoroughly enjoyed the classes being a less mills fan and did a lot of working out there!

I use to get seedy looks and they use to bicker about me, they make there little group and stand close to me to make me feel uncomfortable.

The management was non existent and I did make a complaint about one of the male staff making unsuitable comments towards me which was handled by the manager sending a teller saying ' oh we apologise this shouldn't be happening'.

It still did!

I went from a regular goer virtually everyday to once a week.

I didn't turn up for a week and a half and I got a phone call asking for £78 I payed it then the women put the phone down!

I called back up and they then put the phone down again!

I left went to another gym which is fab but only thing is they don't have the Less mills classes, body attack body pump etc...

So I'm wondering now nuffield have taken over is it still the same there or has things changed?

I use to go to the gym in Shipley,but the intructers are not very nice and not friendly. When your in a class the instructor laugh at you when you do the routine wrong,also it's not a very friendly environment.overall the gym itself is very clean and tidy.

Despite recently being renovated and new equipment installed, a lot of the equipment is always broken and the gym and pool are dirty. The steam room is very dirty and out of order on a weekly basis. Almost as often the showers are freezing cold. Worst of all, the staff have an appalling attitude. They are always desperate to leave early, and clearly see the customers as a nuisance - it's difficult to believe that you are paying to go there! I could go on...

This is a very expensive an old gym. They can clearly not justify the price they charge. With two monthly payments in this gym you could cover the annual fee in a bigger, better, newer and cheaper gym in Liverpool like the Gym Group or Ben Dunne Gyms. Equipment is old, insufficient and customer service is terrible. If you try to cancel your membership they would make it very hard. I would clearly not recommend this gym to anyone.

Was a member when this opened. Had to leave as had health problem (broken back to be precise) and they still insisted in charging for the rest of the year followed by the extra as they continued to take money even after 2 letters to cancel. I gave them the benefit of doubt a couple of years later after a long recovery and watched the place go down hill during the year. It started to get very tired and the jacuzzis had a constant scum on them. Once when using the pool I was swimming length as one does and a water aerobics class started (fair enough) but as more customers entered, the staff just decided to move the lane ropes narrowing the lane both myself and another rcustomer was using to barely enough room for one person to swim. The other person (who I had never met) and I just looked in amazement at each other and then at the emberof staff who just shrugged shoulders smiled and walked off. The reception staff at the time was unbelievable. After asking a question for my partner she asked her name (fine) I said HIS name was ..... To the look of total discuss. She practically then laughed and said your not one of those gays!!!!!!! This was the final straw and after mentioning this the manager who didn't give a rats I left. Years on and only due to the availability of gyms in the area I looked at rejoining last year. After a long wait in the bar area I had the obligatory tour by a member of staff that frankly was uninterested. They refused/couldn't negotiate on price even though I mentioned both myself and my partner would join on an anytime price plan which would cost well in excess of £110 per month. I also commented on the cenliness being a contributory factor to the reason I previously left and asked how this had been improved. She said it was good but when I challenged her on this saying during the tour I noticed stains on the carpets in the gym area, orange body fat in the showers, tissues in the pockets of equipment and ground in dirt on the changing room doors the answers I got were..... no one has mentioned the showers. The carpets will have marks due to the use, some customers just leave them like that and the doors are wood so will just look like that! SEROUSLY!!!!! JUST SCRUB THEM!!! I also noticed certain customers using the pool wearing normal underwear not only is this disgusting and unhygienic but do greens not have a policy to stop this (most places do, believe me I know people who have worked in the leisure industry for many many many years) let alone it being I appropriate as it does to hold things in/properly and the ones I saw on this occasion left nothing to the imagination as they were white - ok exaggeration dirty shade of grey. I have since become a member of fusion in syston and although this Is a local authority facility and a lot smaller it is clean with friendly helpful staff, good equipment and less then £40 anytime use. I haven't used the classes yet and I know it probably doesn't have the variety of greens but at least I feel like a valued customer rather than a £££££££££. Stay away from greens and save your money.

Once asked fr greens burger said it was too late to cook today cheesy chips said the fryers getting cleaned thought they did bt close until 3 40 why the hell do they go food????

:))) THey call me today and ask me (why you stop your payment??) they charge me £252.00 more just for 3 month aggreement and I inform them and I stoped last month by sighning cancelation(as they said must be)not only they get money from my account £620.00 for 3 month (not £30.00 monthly as they advers)they are asking more:))) I am going to take legal action against them if somebody has complain against them let me to know,,,,