Premier Plates UK - www.premier-plates.co.uk

Premier Plates UK - www.premier-plates.co.uk

User reviews
4.6

Value For Money

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Premier Plates UK - www.premier-plates.co.uk

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Premier Plates UK - www.premier-plates.co.uk
3.71 63 user reviews
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4.6

Value For Money

User Reviews

Msndria_PortuGreek
5

Value For Money

Cheapest Price Around, Quick, Professional, Great Comms.

I bought my sister a private plate for her 30th birthday. I compared sites and premier-plates were the best price. I emailed them after I purchased the plate for further Information and they got back to me in less than 24 hours and were very quick to respond throughout. The plates arrived 2 days later and were officially transferred in just 1 week. The bad reviews left by others concerned me but after purchasing elsewhere in the past i can say these were by far the best. Highly recommended by me. Thank you i know where to come when i want a new one.

Chezawaza1
1

Value For Money

Disgraceful - Completely False Advertising

I was looking for a number plate with the format letter, 2 digits, 3 letters (my initials.) Naturally, there were PLENTY of options on the site, so i chose my preferred option (around £300 all-in as I was only looking for a cheap option to de-age my car) and was successful in "securing" the plate.

8 weeks passed, however I was told on several occasions not to worry as they had received my log book and the process normally takes 6-8 weeks for the transfer to complete.

By week 9, they could no longer use their generic excuse, and when I pushed hard to find out where "MY" number plate was, I was informed (apparently by the MD of the company directly, although probably just one of his assistants) that there had been an error and the 3rd party was no longer able to offer me the plate. Brilliant. Thanks for making me wait 9 weeks to establish this!

So I ask them for an alternative, which they would "look into." But no response. So I push back and suggest a few alternative number plates which were maybe £100 more than the original I had chosen, but that I would have been more than happy with.

Let's just clarify - there were probably 30+ different plates on their website that I may have been happy with at a similar price when I suggested the alternatives. But the following week when they finally responded, I was told that NONE of the alternatives I suggested were available either, and somehow ALL of the 30+ alternatives that were advertised on their webiste literally 3 days ago had subsequently been removed from the site!

The only 2 options that were a similar format happened to be £600+. Funny that.

So basically, they take your money to improve their cash flow, and keep you waiting 6-8 weeks before they are willing to inform you that the plate you had "secured" is in fact unavailable. And no similar options available at the same price, but they are happy to take more money off you for a more expensive plate.

I feel that I have been completely sucked in by a company that has zero sympathy or their customers, and no intention of offering any kind of compensation if they mess up at their end, because somewhere in the small print they have covered their backs for any mistake that they are likely to make over and over again.

Rant over.

I will never use this company again and encourage you all to steer clear. There are a number of other websites out there that offer the same plates at the same prices. The only difference is that Premier Plates do not update their website and subsequently fool you into parting with your hard-earned cash for something that was never available in the first place.

Thankfully this plate was for myself and not a gift for a relatives birthday or Christmas etc.

5
LB39

Hello

Did you ever receive your documents? I am still waiting from January

unhappycustomer2017

I've just had a shoddy experience from this company as well. I also don't recommend this company and advise everybody to steer clear. Wouldn't listen to my complaint of their misleading selling practices and instead accused me of trying to bend the law and pull a fast one (their actual words to me!!) Disgraceful conduct.

LB39

Maybe it would be nice if there was someone at the end of the phone to speak to! I'm currently on my 5th week of waiting for my daughters number plate for her birthday, yes I've had email responses but service and lack of communication Is very very poor, if I ever actually receive the reg plate then my opinions may be better but for now i can say I wouldn't recommend this company to anyone

LB39

Maybe it would be nice if there was someone at the end of the phone to speak to! I'm currently on my 5th week of waiting for my daughters number plate for her birthday, yes I've had email responses but service and lack of communication Is very very poor, if I ever actually receive the reg plate then my opinions may be better but for now i can say I wouldn't recommend this company to anyone

PremierPlates

Hi,

We checked the availability of a number of registrations and we found a number of records that were inaccurate due to information not having been received from 3rd parties. This is unfortunately the nature of a personalised number plate brokering service where there is a reliance on 3rd parties.. We did explain to you at the time that our margins were minimal on all advertised registrations and that your request for us to discount alternative higher priced registrations to the price of the registration you purchased from us was not something we could facilitate. We provided you with a refund in accordance with our terms and conditions. We would also add that we do not have any hidden small print' and that our terms and conditions are accessible on our website where we make clear that registrations are subject to availability. These were the same terms and conditions you accepted at placement of your order.

We would have appreciated you providing us with your feedback directly.

Yours sincerely

Mr T A Kaye

Managing Director

majicmorrissey
5

Value For Money

Fabulous Service

We bought a private registration from Premier Plates and we had fabulous service from them. They were very responsive to our questions and we felt we were being given their attention during the process from start to finish. Our number plates were excellent value and we would definitely recommend.

Guest
5

Value For Money

Great Service

This transaction took just over a month which is very reasonable. The email response to queries from Premier was same day. I have checked with DVLA that my motorcycle is now taxed under the new reg. I am a happy client and would recommend that people email rather than phone for a quick response. Thanks again.

mallorca7
5

Value For Money

Very Good

Bought our plates from Premier as a surprise for our daughter and we were looked after from start to finish. Really nice people to deal with and kept us in the loop all of the time. We can't believe how easy it all was and how they managed to time everything to keep it a surprise for our daughter. We would definitely recommend.

wbx6dan
5

Value For Money

Every Thing Come To Those Who Wait!

This must have been the longest deal ever!

It took several years for me to be able to complete the sale

but with a tailor made payment plan faultless service, excellent

advice and instant communication it has been a pleasure to finalise

the sale for my number plate so thank you premier plates

Guest
5

Value For Money

Well Pleased

Has a great experience when I bought my private plate from Premier Playes. Well pleased with the price and service I received. Number plates look great and I will be looking to buy from them again when It's my sons birthday.

MetabolicBob
5

Value For Money

Great Service

Premier Plates supplied me with my reg and they gave me the best deal I could find. Other companies kept adding on costs and it was expensive and confusing. I spoke to a lady at Premier and I knew straight away what I was getting. I would deforest recommend.

geoffhunter
5

Value For Money

Would Definitely Recommend

I recently bought my private plate from Premier Plates and they were great from start to finish. This was the first time I had bought a plate for my car and everything went to plan just as they had told me when I made my purchase. Would definitely recommend.

fasalalseif
5

Value For Money

Highly Impressed

I bought my personalised plate from Premier Plates online and everything was done for me from start to finish. My plate cost more than £7k but it was the best price I could find on the internet. I have to say that the service was highly impressive and I would recommend to anyone thinking about buying a personalised plate.

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