Stearns & Foster Mattresses

How can this company still be in business? In less than 1year our $1300 stearns and foster pillow top mattress became unbearable to sleep on. The pillow top foam had started to bunch up in the middle and at the end of the mattress. We did rotate it monthly to no avail. The company did replace the mattress with a , supposedly better one. Welll 2 years later this ,supposedly better mattress is worse than the first one. This one sags so much that I have a hard time trying to get up from it. The wosrt thing is it , I believe , it has damaged my back muscles. The pain has been going on for three months.As a last resort I have flipped it over so the pillow top foam is on the bottom. Pretty firm now. I have written off this mattress and company. If flipping it does not help I am going to burn it and have a wienny roast . Least it will be good for something.

Stearns & Foster has been the worst mattress that I have ever had. Not only is it the worst mattress, but the customer service is by far the worst in the industry. S&F does not care about their customers in the least bit. As a disabled combat veteran, I broke my back in an IED explosion. I spent the extra money thinking that I would get the most comfortable mattress, especially for all of the years of sleeping in fighting holes and rocks! I was wrong, the fighting holes are more comfortable. My fiance are both way under 200lbs, and this mattress is like sleeping in a taco. We roll into one another all night long!!! I'm only home 3 months out of the year; thus she is primarily the only one in the bed, and she does not sleep in the middle of the bed. For years we rotated the mattress (single side pillow top), and that doesnt work. We have most recently flipped the mattress to the hard side, and purchased a $400.00 memory foam topper. Nothing seams to work and S&F could care less!! I bought the mattress in late 2010/early 2011 and have been complaining ever since!!

$2000 mattress is two years old.I have been having a problem with it for a year or more. The store I purchased it from, Havertys in Atlanta , would do nothing about it,nor would Sealy when I contacted them direct. Their silly string test does not address the real problem and that is the sides are collapsing.I have contacted both entities numerous times, had technicians come out twice, and they refuse to address the issue. Stay away from all products Sealy, who owns StearnsFoster.. Incidentally, they are, in turn, owned by Tempurpedic.

This is worst money spent on a king bed. No support when sit on edge.Mattress no support only in centre of bed.Not slept good in a year back ache every morning. have not had good night sleep on this bed.Wanted firm mattress and this bed is so uncomfortable was at my age suppose to be last bed we buy, can not afford another one makes me mad will not recommend this bed to anybody who is buying new set.Box spring cheapest ones I have ever seen material was ripped told just use them be ok take to long to order new ones great service. I have joint problems salesperson said great firm bed should never listened to him very upset with this company.

I bought a Stearn and Foster at Sleep Country in Markham Ontario before I moved to the East Coast in 2010. I noticed that I was sinking in and I am only 145 lbs and was sleeping alone. Because there was no Sleep Country in my city and could not shipped it back I did not complained about it. For over a year I am not sleeping on it anymore. Today I decided to read the reviews on it and I am so disappointed to read so much negative review. I should not have listen to the salesperson. It cost me $1600.00 for the matress alone plus box spring and mattress cover came to $2337.82. I still have the bill and I will be complaining to Sleep Country when I go back to Toronto in June. I know they won't do anything about it but I will let them know that I will never buy anything from them again and neither will my family or my friends.

AMAZING! I have had this mattress for three years and there is NOTHING since that compares to the quality of sleep I've gotten on it.

I've traveled to luxury hotels and visited many great homes... My bed has them all beat!

I've even had guest ask me what kind of mattress I have because they love it.

I'll be sad if I ever have to change it and can't find another.

The only downside was the price... However, I got what I paid for - a piece of heaven!

Julie

We rather then complain we need to sue the retailing stores involved and Stearns and Foster, there is an insurmountable body of evidence supporting this product as lousy. File a small court's claim against the retailer and the manufacturer, we have been cheated, you have been cheated, time to stop this poorly manufactured product!!!!!

Horrible Horrible Horrible The mattress we purchased

Is a sagging horrible back pain in the ...

I feel like i have been taken advantage of.

My pregnant wife is in pain because of this Mattress.

I am not happy. All that money now we have to save up for

Another mattress but not from Sealy ever again. How

could you do this to people.

I purchased the mattress two years ago based of the presumed great quality and brand name. The salesman at Mattress Giant was horrible and offered limited information but told me that the warranty is for lifetime and covers all defects which convinced me to buy it the same day and have a piece of mind.

The warranty was not provided at time of sale and was never mailed to me as he promised. He never returned my calls inquiring about the warranty and when I called to inquire about the sagging of the mattress in the first two years.

I am extremely disappointed with the poor quality of the mattress and with the poor service provided by the vendor.

O.S.

Purchased Stearns & Foster king mattress & box springs from the Bay in Hamilton in May/07. Within 6 months we had a service lady come out to our home to examine it as it had indentations on both sides of mattress greater than 1 1/2 inches plus the edges were sagging on both sides. Mattress was replaced and we have the same indentations 6 years later but have given up on trying to replace it again. Feels like you are sleeping in a rut. Would not recommend Stearns & Foster to anyone. We are looking at replacing it and checked with Leons and was told they won't sell Stearns & Foster as they have heard similar complaints. You'd think if you were paying over $2000 you would get quality ...not from this company. Stay away from their product and check mattress reviews from all manufacturers before purchasing!!