Storm Internet www.storminternet.co.uk

Okay so Storm do not have a technical support phone line but with 24 hour ticket system with great knowledge and friendly support that gets your concerns and problems supported/solved quickly who cares.

Sadly I had to use them recently when there was a error on my page which although was not down to them they still helped and worked through the night to get it resolved, not many UK people be putting their heart into helping someone at near 3am!

Most of my tickets were answered by one or two advisers but they both knew what they were doing and seemed to communicate well with each other and myself.

Overall I have been on a dedicated server with Storm Internet for coming upto 3 years and honestly have no major issues with them, downtime has been small, they always communicate with any updates or problems, Staff all friendly and generally a company who seems to care

I have been with Storminternet.co.uk for over 2 years now and kept meaning to write this review.

After many problems and being let down by my previous provider I did my research to find a good solid company who could meet my needs. I choose SI as saw they had one a few awards and was impressed with the guy I spoke to on the phone, who was friendly, and not pushy!.

The server transition was handled for me and I was impressed from the start.

The support ticket system works, they have guys at their end that know their stuff and a big shout to one who has always been knowledgeable and friendly.

I literally have had no big problems and am completely satisfied and in a stressful time for my business my website running has never been a worry.

Thank you SI for your support

I tried several popular cloud hosting companies included the big popular names; but honestly their customer service left a lot to be desired and made me feel unimportant so made the decision to move.

I had read about Storm Internet through the ISPAs seeing they had won some awards over the last few years so decided to give them a try.

A great decision!!

Storm team (Sales guy & Tech guy very friendly)have been very helpful and efficient making the transition run smoothly and I have been happy so far with actually not needing to make any further communication or complaints.

Never before have I had such an experience of supposed support, again not in the uk! In trying to establish what the simplest of difficulties was when connecting to update did this get fouled up? Yes three times. Simply awful and dont care as they say they do. Enough said.

We have used Storm for sometime and have always been really happy with their customer service. And once again they came through for us. Thank you storm for providing such fantastic service

I received an email with the incorrect date for renewal so asked for clarification - there was no response. I then received another email about the domain registration being ended - it hasn't as I write this but they have closed my online account so I can do nothing useful with my site even although it is still online. These people almost seem to have gone out their way to be unhelpful...

A secure, reliable and fast solution with the ability to cope with future expansion. Storm Internet suggested a server that could support the business currently, with the ability to cope with our future expansion. Having spare capacity is vital for coping with unexpected web traffic and this, combined with Storm’s 100% network uptime guarantee contribute to the client’s requirement for a reliable hosting provider.

A fully managed solution enables the IT team to focus on supporting the business itself, rather than server management. Storm Internet provide full support for the dedicated server, and we contact Storm when they would like a modification made, providing a true fully managed service. Storm’s support team are responsible for performing regular and routine server updates and maintain the security of the environment.

The requirement of tight security was met by ensuring the server was PCI compliant by Storm’s security experts, helping protect the server from even the most targeted of attacks. This level of security aims to boost confidence in the client’s brand and services, with server access restricted.

I moved across to Storm Internet after speaking to a business associate about the experiences I was having with my current host.

They came highly recommended and have to say not had any problems and am really pleased and not sure what peoples issues are, I have had few problems but their support has been fantastic with nothing being too much trouble, communication clear and friendly and all resolved quickly with constant updates and a big apology. 100 times better than who I was with before.

Its like any service provider nothing can be guaranteed and issues happen its how its handled and the customer service you receive and Storm are great with both

The adviser was awesome and got us out of a tight spot when our SSL cert had problems.

Fantastic support! 10/10

I have used another hosting company for 2 years but felt they had got abit cocky and their customer service had dropped and prices increased so decided to change.

I was worried whether the grass would be greener and the swap would be easy but Storm Internet took my fears away.

I did alot of research and was impressed by SI reviews, information on their website and communication so decided to go ahead even though there wasn't to be a financial saving for me.

The process was easy, the staff answered all my questions in great time and very friendly. Its now been 9months and I literally have not experienced any down time or needed to get in touch and they are worth the money for piece of mind.

The control panel is easy to use allowing me to add more products and renew easily, and I will be doing this and reccomending them