
Digital Media Store www.digitalmediastore.co.uk
Customer Service
Quality of website
Value For Money
Digital Media Store www.digitalmediastore.co.uk

User Reviews
Customer Service
Quality of website
Value For Money
Fast Friendly And On Time
we ordered online and it couldn't have been easier. the item arrived ahead of time and we can't wait to order again.... we have told everyone about the service
Customer Service
Quality of website
Value For Money
Poor Service Will Never Use This Company Again
purchased a battery on 22nd Febuary 2016 order confirmed straight away told it would be 5-10 days delivery still no battery 10th march. This company do not seem to want to take any liability for non delivery.No tracking available
Customer Service
Quality of website
Still Waiting!!
Ordered and paid for a USB storage device, have waited over 3 weeks now. Not easy to find a phone number for them had to google it - and nobody is answering the phone. Very dodgy - do not recommend
Customer Service
Quality of website
Value For Money
Excellent Customer Service
I purchased a IEEE-1394 4 pin to 4 pin cable. Delivery was very prompt and cable came quickly. I then proceeded to attach the cable to connect a SACD with an amplifier. It could not make the connection despite trying different ports (thinking a port might be damaged). I disconnected the cable and checked it with a multimeter. It turned out that it was wired not according to IEEE-1394 standard. I cut the cable in half and soldered it back in the right way. Instantly connection was working. I wrote to Digital Media Store sharing my frustrations and the same day I received full refund. That is an example to other businesses how to run an exceptional customer service - could not be happier although I still need to buy another cable.
I highly recommend doing business with Digital Media Store as even if it happens the product is faulty you won't go wrong with them!
Customer Service
Quality of website
Value For Money
Excellent Service
correct batteries quickly sent impressive
Order
Do not order from this shop.they do not answer to your emails,and to receive items they don't even post them out
Do not pay for any thing up front,this store is a sham
beware don't use this site
Customer Service
Quality of website
Value For Money
Great Service
With just a few days before my partner was due to leave for the USA we found her camera battery no longer worked. Looked on the net and decided to place an order with Digital Media Store. With Easter only 3 days away I thought there would be no way the battery would arrive before the departure date (the Tuesday after Easter). To our delight the battery arrived on the Tuesday morning just before we left the house. Well done Digital Media Store.
Customer Service
Value For Money
Faulty Battery
Ordered a battery for Canon camera.The battery will not charge,I sent it back at my own expense,so far only e-mails with no hope of a refund or replacement.
This firm has no phone nor address.BEWARE
Customer Service
Quality of website
Value For Money
Removed My Review
Digital Media Store removed my review , so i will just write it again , PLEASE AVOID THIS SITE , I had to wait over 6 weeks for items that when arrived were cheap and nasty , there are much better online sites that are based in the UK that you can also contact by phone ... so PLEASE STAY CLEAR OF DIGITAL MEDIA STORE
Not Happy!!!!
I bought the following item:
The O.N.E. OC-D3200 is a high quality hard PU leather case with black lining and stitching designed to carry and protect a Nikon D3200 digital camera with one of the following lenses attached:
- NIKKOR 18-55mm f/3.5-5.6 G
I have a D3200 camera and a 18-55mm lens attached- The case does not fit!!!
I am not happy as I have to return at my own cost, further more 20% will be deducted from my refund for opening the box!!
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