Techstore www.techstore.co.uk

Had already a cracked screen but dropping phone again whilst visiting Chester stopped it being usable. Went into shop on the off chance it could be fixed. They were able to replace screen there and then (fix took 20 minutes). Very pleased to have a functioning phone back again. Reasonable cost.

Deducted funds from my account and failed to deliver the right product. Impossible to get into contact with and never refunded my return postage!

Ordered sony headphones in late summer 2010, did not receive them until c Nov 2010, money was taken from my account within days of the order.

I had assumed that the goods were never going to arrive and purchased an alternative from another store.

When the good did arrive i contacted techstore to explain how disappointed I was and requested a refund and details on how to return the goods.

Return correspondence was unhelpful and really a bit rude. I would never use this company again.

It does look like the company has now disappeared which hopefully will prevent anyone else suffering the lack of service I have.

I hope you find the good you are looking for - just don't order them from here.

I reported this company to trading standards in December after they took my money and did not deliver the Mother board on my order. When Advised that they it would be next week for the second week I called and cancelled. I emailed and cancelled. Then I found out they had taken my money despite their web site saying they would only take money after despatch.

The Company Name & Registered Office:

VAR LIMITED

39 THAMES AVENUE

PERIVALE GREENFORD

MIDDLESEX

UB6 8JN

Company No. 04426011

Last known director - MR DUMINDA CHANAKA THANTRIMUDALI

I even sent an email to [email protected] as advised by the sales staf to push for the refund as they could not release funds.

I managed to get a credit into my Techstore account but I wanted it in my bank not with them. Stil waiting.

Companies house do not say it has ceased trading.

Trading standards have advised there is little that can be done.

Suggest speak to your credit card companies to try and get a refund.

I certainly will be looking at reviews again before purchasing.

We are a company that has had dealings with the store. We have known them to be very reliable and trustworthy since we started trading with them over 6 years ago.

I have been able to obtain some information which may be of benefit to the frustrated people on this site.

I understand that due to a legal issue, the company was forced to cease trading with immediate effect by govt. officials and we have no further information other than there is no definiative confirmation of whether the company will reopen in the near future or not.

I presume that all payments made by credit card or paypal are safe and that you should approach the respective companies for your refund.

Suffice to say ordered goods on 17 Dec but never arrived. Website under maintenance, phone not answered do not bode well. Will progress refund through credit card. Lesson to be learned regarding going for cheapest price on line etc.

I think this company has gone bankrupt and will be arranging legal action for a full refund,

Having ordered and paid for the camcorder on 10 December 2010 I have since been unable to contact anyone at Techstore. I have sent emails which have been returned as 'undeliverable' due to their inbox being too full, am unable to get through by telephone and have now lodged a claim with PayPal in the hope of getting my money back. Clearly they have fraudulently taken money for goods which they had no intention or ability to deliver. I wish I had read the reviews on this site before placing my order.

Wish I had read reviews before ordering. Ordered a Fuji camera for a Christmas present, money taken straight away. A week later rang to find out if item had been despatched. Told camera not available for 3 weeks and that I would have been told this when I placed the order. I wasn't and wouldn't have gone ahead had the website indicated this. Order cancelled but I'm still waiting for the refund 2+weeks later. Am concerned that my emails haven't been delivered as Techstore's inbox is full and there is no response to my phone calls. A bit suspicious that Techstore's website has been under maintenance for a week.

Placed an order for an Ipod Nano after being let down by another source. Paid for next business day delivery on 18 Dec 2010, but still no sign of goods today. Sent 3 emails to customer support and had nothing back. Have not been able to raise anyone by phone since 20th Dec 10 and didn't get present in time for Xmas. This is a terrible company(if you can call it that) and I will be paying the address a visit when I am next in that direction, so hopefully they are reading this although I doubt it.

Please DO NOT USE them to order anything.