Anytime Fitness www.anytimefitness.co.uk

I had a tour of the club and it was very clean and claudia was amazing. Would definitely recommend a friend to join too.

I have been in contact with a representative from Jdfitnessgroup regarding a payment. I would just like to say that she has been absolutely delightful. She has been patient in dealing with my situation and has been ever so lovely. If I could give her more than a 5 star review, I would. Thank you again, you are a star.

2nd time they trying extorting money whilst IGNORING MY NOTICES!!!

This is the 2nd time I have joined them...cool, clean, 24h and most of them

even pretty nice depends on locations along with several perks.

Good service overall price but....

This is the SECOND time I joined them & when time to leave at first they

ignoring all my countless NOTICE meanwhile trying to charging me for

a service I requested to suspend months ago.....

This is the 2nd time that this happen and if they do not stop I will

not stop either......

up to you guys if u want to play I am up to!

;-)

This must be one of the most dirty filthy unhygienic health hazard of a gym in Hertfordshire. Bins overflowing, dirt all over the floor, toilet cubicles that are never cleaned for days during the holidays, no soap in dispensers, dirty shower cubicles, how this place can operate like this I don’t know. A owner that doesn’t bother keeping an eye on what’s going on, I think the new gym that’s opening around the corner will take a lot of members from Anytime Fitness Letchworth because everyone is fed up with such a dirty place.

I was initially happy with the gym itself but after moving out of the area and attempting to cancel my membership I would never recommend signing any contract with this company. I've been trying to cancel since November, it's now March and despite multiple cancellation forms completed I'm still being charged monthly with late fees on top and they don't bother to answer any emails to resolve the issue. Joke of a company. Avoid at all costs.

Terrible customer service, just terrible! The gym in Reading was closed at the beginning of December ; since then I'm asking for a refund - no reply or whatsoever...

Spencer the current manager is poor. Poor customer service. Poor customer interaction. Aggressive and combative. Unsympathetic when I told him I could no longer continue to pay and wanted to cancel monies. Refused initially. I had to.kick up a fuss before he would cancel my DD which I have done via my bank too. I made sure the test of the gym could hear whatcan awful manager he was. Many people on the gym floor agreed that Spencer is a poor manager who should be removed. Have emailed his manager to no avail. I am now going above him. And to the Ombudsman too. Noone should experience disgusting treatment from a manager who also appears to be a misogynist. I will take this complaint as far as I can. And to the local paper too.

I was a foreign student availing services at Hounslow Anytimefitness Membership #AHON27917 from September 2021 onwards. I cleared all my dues in July, 2022. However, their appointed agency AYOM is harassing me. I have sent mails to both Anytimefitness and AYOM. However they do not take any cognisance. Thank you. 30/06/2022 RECEIPT # 120083  *** PAYMENT THANKYOU*** (AHON27917) OPENING BALANCE (Cr) 0.00 DD Arrears Payment 111.00 Paid by Visa  111.00

CLOSING BALANCE (Cr) 111.00 TAX ANALYSIS RATE 20.00% AMOUNT 18.50  COMPLETED 

The gym is very small... Not for People that love fitness. Equipment very basic. The toilets are always blocked. There toilets are not clean there have faeces still in the toilet, pubic hairs every where around toilets Equipment broken and not fix for weeks. Music is beyond loud. It's based on a fob system where members will allow none members to come in and use the gym.which can be very sacry at night where no Staff. It also happens when Staff are there and Staff will not do anything about it except make silly ticktock videos to take the mick Of there paying members and non paying members which I find very disrespectful. As other gym don't behave like this. They have no first aid equipment which accessible. As ask before for a ice pack and they never had none available which I find is absolutely unacceptable. Staff always on there phone. Or using the hair dryer hair straighteners to do there hair which is disgusting as it's for paying members. They are many other gyms that are cheaper and more reliable staff out there. As anytime fitness is not worth a penny .

Very smelly gym at Newbury. The changing rooms are constantly dirty, it seems like nobody cleans the toilets, the staff needs to do better.