PowaKaddy Freeway Compact Titanium

I bought my Powakaddy II online from a pro-shop in the north of England in September 2009. In October 2010 the drive axle broke and as I am based in Belgium, PK told me that although they have support staff in Belgium, my warranty only applied to the UK. Therefore at my own cost I had to return the trolley to the UK where PK admitted that it was due to a design fault but when the product was returned to me the wheels were not included. PW refused to accept liabiity and the pro-shop eventually supplied me with replacement wheels. The new wheels arrived in January 2011. I therefore did not have use of the trolley for 3 months.

In July 2011 the battery failed. Still under warranty I was forced to return the battery again at my costs which was replaced by PW.

In October 2011 the drive axle broke again. This was one month after the end of the warranty perod and even although I pointed out that I had not had use of the trolley for 3 months, PW were neither sympathetic nor interested.

Again the poor pro-shop stepped in and sent me a replacement axle and then supported me in how to replace the broken one. Excellent service from them.

In September 2013 when I put the battery on charge after a round the battery would not charge. I have now been told that not only does the charger need to be replaced but the battery also, at a cost of €190.

I am not spending any more money on it - it goes to the container dump tomorrow.

In summary - 2 broken axles; 2 replacement batteries; a failed charger and truly awful customer support and services.

I bought the titanium as it was lightweight. What a mistake. One day short of 12 months old it totally failed. I had to have a new motor. It has only been used twice a week so not heavy usage. First round after the repair it only lasted 4 1/2 holes before the electrics failed. Several of my friends also have this trolley and all have had problems. A great design and weight is the only positives. The range finder holder and brolly holder are rubbish as well as both broke after a couple of weeks.

Wish I had waited longer for the reviews before I spent over £600 on this piece of rubbish.

Parts for this PowaKaddy Freeway Compact Titanium are very expensive, I'm just having to replace controller which as i can see on the internet is £63---- £72 if i have it replaced by a professional!

If you read my remarks above,you can guess my feelings about this machine. I bought a new machine cheaper than the cost of all the repairs I paid for !