Unite Student Living, Woodland Court, London

I stayed in Portsmouth Greetham Street, and I would recommend anyone to stay as far away from this company as possible. They are the most dishonest company I have ever had to deal with. They charge astronomical prices for average rooms, and they also purposely use awful materials, with the paint on the walls they use the worst and cheapest paint available, if you splash one drop of water on the wall it stains it forever then they will charge you to repaint the whole wall. It's an absolute joke of a company, also in my flat when we moved in on some of our stools in the kitchen there were stains and cuts to the material, we reported it straight away but at the end of the year we still were charged to replace all the stools. This is by far one of the worst places and worst companies I have ever encountered. I have met wonderful people here who will be friends for life but you will get that with other companies and other accommodations, so if you don't want to pay stupid prices and then not even get your deposit back do not stay here, this company is the biggest joke I've ever heard. Awful awful place, awful awful company. DO NOT STAY HERE OR ANY OTHER UNITE STUDENTS ACCOMMODATION.

this is a very bad halls, the upkeep and staff and the whole thing is disgusting. The staff do not care at all, They also withhold deposits from hundreds of students every year and you can't get your deposit back. Staff make up excuses such as a computer error and lie in your face.Also dodgy security issues and bad value for money. Aviod at all costs.

I currently live in the Blithehale location, but there is not a page for that particular building. Unite is the WORST housing company I have ever encountered. Do NOT live here. I really can't stress that enough. I saw all the bad reviews online and thought it would be fine for the summer, but really-- it's not. The trash room is hardly ever emptied so the smell pours over into the lobby and elevators and is completely unbearable. The carpets are disgusting, the rooms are small, the staff emails back immediately when in the process of booking but don't even bother trying to address an issue once you've moved in.. I have contacted them several times about major issues (one of which being a drunk man who was NOT a resident and tried to follow me up to my room!) No response. I picked this location because I could walk to my internship but it would have been so worth it to take the tube everyday. It's also not the open, friendly environment it claims to be. The rooms in our flat are off a separate hallway from the shared kitchen/ living area, so you could actually live there several weeks without ever encountering your roommate (if you have one-- the place is pretty dead, I suspect because of their horrible management practices). London is a wonderful place to live, work, and study-- don't let Unite ruin any part of that. I will be telling everyone I know to stay far, far away from this company.

Location: Greencoat House managed by Unite Student Accommodation, Kingston Upon Thames

Stay period: 2012/13

I have lived in Greencoat House for the 2012/13 academic year. However, it is absolutely the worst student accommodation that I have ever lived before.

Greencoat House, which is situated in Kingston Upon Thames, is managed by Unite Student Accommodation. The photos and all the booking procedures listed in the Unite website are detailed and looks to be a reliable student accommodation, considering the scale it covered in the whole UK.

However, the actual management onsite is absolutely not satisfactory once I have moved in. I rented a single student studio in Greencoat House. I have to say all of room facilities are in satisfactory condition, with no broken pieces. However, it is all about the management which messed up all my experience in staying in Greencoat House.

Firstly, the fire alarm rang on almost THREE to FOUR times per week. I am not sure whether it is a fire alarm or someone deliberately set on the fire alarm just for fun, the fire alarm just ranged TOO frequently. Sometimes during daytime, sometimes during midnight, without any notice. It is not acceptable to trouble a paid customer for such a frequent amount of disturbance.

Secondly, there is at least ONE maintenance access to your room every SINGLE week, considering I am staying in that building for a year. The number of times to access the student room is too frequent and not acceptable. Also, there will surely have other workers (i.e. strangers) outside your room door every week. This cause unreliable and unsafe feeling to my room safety, considering they also have the right to access the room.

Thirdly, some of the public facilities situated inside the building is also not acceptable. For example, there is no space for dropping garbage inside the building and you have to carry your own stinky garbage walking right front of the crowded Kingston rail station and turn to the building backspace (i.e. car park) to drop your garbage.

In conclusion, all of the points that I have mentioned above did not exist in other student accommodation that I have lived in. For example, I have lived in Nido Spitalfields in the year which the building is also newly opened. They DO NOT have all of problems mentioned above. They have the private garbage space every floor, and there is only one to two times in ONE YEAR the fire alarm has rang or the room required maintenance. The Greeencoat Staff argued that it is a new building thus it is not doubt that there will be some issues. In fact, I have to say I don't care what problem you have because I am a paid customer to stay that building and thus I am expected the standard FULFILLS the price. If the building is not ready, do not open it.

A Kingston University Student

Summary: Awful

Well, through my own experience with Unite Woodland Court staff, I must say that they are very intelligent with words and contracts.

My very own and only advice to people or students who want to stay at this place is that, if you have seen the place and you are ok with it, study the contract carefully. Everything you sign might go against you in the future.

Students are like this. Their worlds are still nice and clean. I have been naive but this place and a huge amount of money I lost really gave me the incredible experience. Do not listen to what have been said, but see the words in the contract. If they say they were return the money to you, see if the contract said so.

The money paid is highly likely not to be returned. So if you pay something, do not deem to have it back.

Study the contract. Stick with their words. Money very carefully paid. And you might be able to be likely to live well there.

I have lived here for 6 months now and i genuinely think it's great!

i didn't move their to make friends, i moved there to make a home, for the location and no bills etc... i live in a premium studio with my best friend! it has an amazing view, the flats really warm and cosy, the staff are super friendly and really like to help out! there are a few building work noises, but this never bothered me and it will be finished within the next month or so!

i think people seriously need to chill! it's a nice place to live, good 24 hour shops close by, and just a great part of london! also a 24hr security team, two parks close by, and camden only 10 minutes away.

it's not the worlds greatest value for money but if your new to london and can afford it, i'd say go for it! it's so much less stress not worrying about bills etc... i'm having the best time of my life here, and you could to!

I have lived at woodland and Wedgwood court over a period of this past year and eventhough the living halls and rooms have been good..they're not worth the 210+ pounds the weekly rent.. This past year have made the best of mates at the halls. But the unite staff,everything about unite made my experience living there terrible.. I don't normally write reviews,, but my disgust at these unprofessional people forces me to do so.

I am sick and had to leave the place. As I have chosen to pay 2 instalments and having to leave the place because of my health problems since the week 7-8 .. they are not returning any money and hthis, this place is highly a NOT-RECOMMENDED place for living in London.ave sent me the mail telling me I could be sued if not paying them the about 500 pounds more for the cost of having to make a new contract since I had to move the room 'cause I was allocated to live in an 8-people-flat.

INHUMANE would be the word. If they continue doing the business like this, this place is highly-NOT RECOMMENDED.

WOODLAND COURT ON MARKET ROAD (NEAR CALEDONIAN RD) TOTAL RIP OFF!!!!!! £215 a week to be surrounded by the most anti-social people in the world (your not allowed to play music of you get reported by the stuck-up I live off mummy and daddy platinum credit card students), THE PEOPLE THAT LIVE HERE USUALLY GET THINGS DONE FOR THEM MEANING THEY DONT KNOW HOW TO CLEAN TURNING YOUR KITCHEN IN TO CESSPIT OF FILTH, your also band from the courtyard after 11:00pm, the security are all perverts, plus security for this place is pointless anyone can get in to the building, my mate literally managed to not only get through the gate but in to the building, and out side my flat door without a code, keycard or being stopped by security, its that easy!! A lot of the appliances they supply don't work, even had to change my mattress because the spokes were sticking in my back, a number of people I talked to here who were on the verge of moving out said they had been charged for damages they didn't do; the money was taken from their account without them knowing. If you are thinking of coming here view this place first, but to be honest if you have any common sense you will keep as far away as possible because once you're here it's a nightmare to get out some have managed too but other like my self are stuck here! Also you get random people in your flat and going in your room without you knowing I've been in my bedroom a number of time and had someone trying to get in, lucky theres a lock on the inside; maintenance and the office staff don't tell you nothing!!! Plus the biggest problem i had with them was them accusing me of not paying my last rent instalment and harassing me and my mother about it with phone calls, emails and threatening letters about going to court, i even showed them proof of my payments and they still kept going, money is all that matters to them. Also still haven't had my deposit back from them its been 3weeks and they've accused me of damages that were never made. WHAT EVER YOU DO DONT LIVE HERE!!! Personally having stayed in many hostels I wish and would have preferred to stay in one until the right accommodation came up.

Unite is the worst accomodation I have ever lived in. If you are compelled to live here then get prepared for the annoyance, frustration, stress and anger you will experience!The measures this company goes in order to get their hands on student's loan money is absolutely sickening when you consider how poor their service is!

I especially asked them for a quiet place at the marketing office as I was entering my final year. They told me that they provided this environment - as it was after all a student accomodation.

I asked to see the rooms and they refused, saying that the rooms are being painted and decorated. It was of course, a lie.

Upon my arrival, with 4 heavy suitcases - none of the customer service/reception team offered to help me carry it up the stairs to the third floor where my "flat" was.

When you enter, you come to a very narrow hallway where the divide between your room and your neighbour is a piece of cardboard falsely labeled as a wall.

They have absolutely no respect for your privacy and carry out inspections, maintenance work and disturb you for the purposes of carrying out painting and decorating (errr I thought you were doing the painting when I asked to see the rooms? How many times a year do you have to paint the same walls?)

Students partying till the hours of 5 a.m and slamming the doors late at night. You have to share your flat with 5 others and if you are lucky only one will be dedicated to actually studying! The shared kitchen is an absolute mess and they expect you to clean the hallways and kitchen yourself.

I get it if we have to keep our own rooms tidy but they say "if you want our cleaner to clean the kitchen then you have to pay her yourself" err excuse me?where does the £200 rent a week go then?

Receptionists/ customer service very unfriendly and cold. They refuse to do anything about the constant noise keeping me up at night.

You have to pay money for everything, lost keys, letter box, hell - even to call security so they can warn your "flatmates" to keep the noise down!

Forget about the ideals of living independently as it will feel like you are living with a bunch of immature party animals 24/7! Not fun when youre studying for finals!

I think it should be called a party accomodation rather than a student accomodation.

Be warned if you're even thinking about wasting your money on this place!

Overall a terrible experience!