Fred Olsen, Balmoral Northern Europe Cruise

l thought the entertainment left a lot to be desired, it is very out dated (even for older people) lacked imagination, l felt there was so much more they could have done on board.

The ship has been extended and l think it is too big, we spent the whole week trying to find our way round, every floor looks the same and the signage is confusing.

The staff are great, always bright and cheery.

The food was well presented but lacked flavour.

The film channel is useless, the same few films repeated over the whole trip.

Take your own hairdryer as the ones in the cabins are useless and 20 years out of date.