Delta Airlines

This airline provides okay services, not exceptionally good. Crew members were polite and attentive. But the seat were very uncomfortable to sit for long hours.

AtoB Transfer specializes in a taxi service pickup from and to the airport. A taxi transfer with AtoB is more than just a taxi ride. You are treated like a special guest or a good old friend as our number one priority is total customer satisfaction. We create a unique taxi experience.

I firmly believe that people have the right to believe whatever you want. Whether it is true or not. If people want to believe that the laws in Georgia that require people to confirm their identity to make sure who you are and that your vote counts is the same as segregated schools and bathrooms for whites and blacks only, you are welcome to believe that. But as a company responding to an inaccurate representation of a voter law is both political and irresponsible.

Delta had been my choice for travel for 30 years. Since you can't focus on your mission to provide excellent air travel options with out bending to unfounded politically motivated pressure, I'll fly with someone else from now one.

Bye Delta!

Exceptional customer service over cancelled flights to USA because of covid. I did it all through facebook messenger and the agent at Delta was superb for us

I have been on four Delta flights over a five day period and I give Delta a 100% failure rating. All four flights over booked, my carry on taken away and given back at the gate on all four flights, late departure on all for flights. I understand things happen but all four flights make these issues appear the norm not the exception. I would recommend not going on your trip if Delta happens to be you only option.

I'm lost at words at the manner airplanes are loading and unloading. Applies to every airline. Seemingly, the boarding process would be expedited if loaded from the rear forward. This keeps baggage and carry on from banging onto passenger already seated. Unload front to rear eliminates congestion at the door. Why do first class get to board of seating first. We all flying the same destination, They get their perks and amenities no one else get, regardless of ticket price. If their are empty first class seats, why can someone other than first class sit there?

This would give you revenue for unused seat?

After recently flying in from Texas to Manchester, my suit case was damaged, and i mean like dropped off the side of the air plane, dented and the back ripped off it basically.

After seeing the luggage claim office at Manchester airport, and sending off the insurance claim.

I received a K2 Global suitcase, as a replacement for my Samsonite suitcase.

While iam happy with getting a replacement, i am not willing to get a ford Ka, for a BMW.

The replacement suitcase looks like you might get a few trips out of it before it would fall apart.

Ive flown for 15 years with airlines, and was not expecting this from Delta/Virgin airlines.

These people obviously will not help you get to your destination. They will ask you to call and schedule your own flight if their own flight made customers miss their connecting flights. Connecting flights won't even wait for a minute for customers to get on. Flights delayed for hours on flight to mn and from mn. Customer service in Minneapolis is the worse. Most of these counter workers should be fired.

I got to the airport over 50 minutes early for my flight. There was a woman with bags before me trying to check in and the ladies checking bags did not tell us they were cutting off the check in bags. I COULD NOT CHECK IN MY BAGS BECAUSE THEY WERE SHORT STAFFED. I ASKED THE WOMAN AT THE DESK WHY SHE DIDN'T TELL ME BECAUSE I WAS READY WITH MY BAGS. All she said was that they were SHORT STAFFED. I missed my flight because you are short staffed and now I have to get a hotel and buy another flight. I want my flight reimbursed and I want my hotel paid for. This is absolutely ridiculous customer service. I can't reach anyone over the PHONE OR EMAIL. After I went back to the hotel because I didn't make my flight BECAUSE YOU WERE SHORT STAFFED, I get a text saying that the flight was delayed another 45 minutes AND YOUR STAFF DID NOT NOTIFY ME. I MISSED ANOTHER FLIGHT. Delta has absolutely horrified me and I will never fly with you again. They kept saying they are short staffed so they did not tell me they could not take my bags anymore. Absolutely ridiculous that I missed my flight because your company can't get extra people to get me on my plane.

7/2/16

After 2 delays causing me to miss my connection, an hour drive to the airport only to be told that they would have to rebook me on another airlines and that my departure would be delayed for a total of 12 hours from the original flight time I was told by the counter agent, who could give me no explanation for the delays that I could proceed to the other airlines counter to check in. Upon arriving there the counter was closed (you would think they would know this) leaving me to either tote my luggage around the terminal for 7 hours or drive another hour home only to turn around and come back 3 hours later. Additional repercussions of this poor experience included not only the extra 2 hours I will spend in the car in transit but also the fact that because I know won't get into PDX until after 8:00pm this evening the rental car location (off site) where I had my reservation will be closed and I had to reschedule that as well costing me an additional $200.00. Lets not even mention the cost of parking twice and the gas it took me wasting time going back. Oh and did I mention that the purpose of my trip was to visit my new born Grandbaby so now instead of spending the 4 short days I had I will only have 3. I am totally dissatisfied with this experience and will do my best to avoid flying Delta in the future.

7/9/16

This is a follow up to my initial complaint placed on 7/2/16, which I have received no response too. I also reached out to Delta via twitter and am extremely disappointed with the customer service I received. As you can see from my attached screen shot that I was not give any explanation for the multiple delays of my flight the multiple rebooking nor the fact that I was told that I would need to pay for my Luggage after being dumped off onto a different airlines despite the fact my luggage with your company was free. When I asked to speak to a supervisor I was blatantly blown off and told to call a 800 number or make a complaint on the website. I have worked in customer service for over 10 years and never have I been treated so poorly. The fact that I had to reschedule my rental car due to this inconvenience, paying substantially more was not even address nor the fact that I lost a day of an already short trip. I will be sharing my poor experience every where I can including with the BBB and am deeply disappointed in the whole experience.