Faro Airport Transfers - www.faroairporttransfers.com

Faro Airport Transfers - www.faroairporttransfers.com

User reviews
4

Comfort of journey

2.6

Customer Service

3.8

Easy to find

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Faro Airport Transfers - www.faroairporttransfers.com

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Faro Airport Transfers - www.faroairporttransfers.com
2.41 11 user reviews
527%
40%
39%
218%
136%
09%
4

Comfort of journey

2.6

Customer Service

3.8

Easy to find

3.2

Punctuality

3.3

Value For Money

User Reviews

Meesiam

Charged Extra 7 Euro

Just back from Portugal.Booked 2 adults+4 children with faroairporttransfers.com. 86 euro return. Driver was waiting at the airport on arrival. Brought to club albufeira ( steep hills to apartment ). He stopped at reception and began unloading our bags . It would have been nice if driver brought us to the apartment. I got my 86 euro ready and driver added another 7 euro so was charging me 93 euro instead. I showed him my print out which showed price of 86 euro but it didn't help. So, I gave him 93 euro minus a tip for which I got a dirty look back in return. We had to carry our luggage up steps and hills to get to our apartment. The day before we were leaving ,I rang to make sure we got picked up at 6.30 am where a rude man told me that if it was on the original email from two weeks previous , there was no need to ring him to confirm. He took none of my details to check so we did not know if we were going to be picked up until 6.30am that morning.Fortunately we were picked up and brought to the airport but it was unsettling not knowing if we would get to the airport on time. I emailed them about the extra charge the day after we got to portugal but still waiting for reply.Not recommended .

4
JohnCampinaMartins

next time contact me: [email protected] PHONE:+351 963 292 292 www.primegarvetours.com I promise you will not be disappointed. baby seats, booster seats, Cold and fresh water and no hidden fees. stop at your door and help you with the luggage.

king regards.

John Martins from FARO ALGARVE

vilamiramar

by the way i have nothing to do with your transport services just an onlooker with an opinion , in oher words a plain john doe who stumbled across your comment i which i sad and say again if your receipt stated XXX amount thats what you should of paid as for the luggage now i agree with you if there was a way to drive to the front of your block then he should of left you in front of your block , personally i use funnyorangetransfers and i have no complaint bt like anything else in the world unfortunally one person doesnt necesarlly reflect the whole company whatever that company is called , just as comment bellow yours there is a diference between faroaiporttransfers and the same name dot net , anyway as i said before i am just a plain user as you and my apolligies abouy the lugagge aprt as i didnt understand that part ,

Meesiam

The 1 year delay in replying to our comments would reflect the level of customer service that we received . An apology would have been more appropriate . The complex that we stayed in had about 20 blocks of apartments spread over a large area which was accessible by car . My wife , 4 children and I were not looking for the driver to carry our luggage anywhere but it would have been nice if we could have been driven to the right block instead of getting left at the entrance . I did show the driver the receipt with the right price but he insisted on more money . If you read and replied the numerous emails that I sent you at the time , you would have known this . Very disappointing .

vilamiramar

If you had a receipy stating 86 euros thats what you should of paid , as far as expecting for him to carry your luggage i think thats a bit far , you hired a transfer service not a luggage carrier

terryatwells
1

Customer Service

1

Value For Money

Rip Off Merchants. Faro Airport Transfers.

Booked return taxi from faro to albufeira with faroairporttransfers.com

payed up front,pick up ok but return trip NO pickup,confirmed pick up the day before as asked,pickup time was 06:30 hrs,phoned the number we were given,straight into answer phone,waited till 07:15hrs then had no option but to walk into town to find taxi to airport.

E mailed on return and after three mails were told sorry the driver went to the wrong address,we were told we would get a full refund(ha ha).after about a dozen e mails NO reply or NO REFUND.

SO BE WARNED DO NOT USE FARO AIRPORT TRANSFERS.

Monchique
1

Punctuality

Warning: No Show For Return To Airport In The Morning

We have used Faro Airport Transfers many times to Monchique. The trip from the airport to Monchique has always been ok. Driver is waiting for us with a sign. They are friendly and speak English.

The problem is with the return trip to the airport to catch an early morning flight. We have experienced that out of 3 return trips the driver did not show up at 2 of them. Once at 6:00 AM and yesterday at 4:30. In all three occasions we were travelling with small childeren. It has caused a lot of stress and extra expenses.

If you use this company for your return flight make sure you have a backup plan in place and don't pay in advance.

keekee
4

Punctuality

4

Easy to find

2

Comfort of journey

1

Customer Service

2

Value For Money

Would Not Recommend As

I would not recommend www.faroairporttransfers.com because they did not provide of an infant car seat. my baby is 4 months old and on neither journey an infant car seat was available. I specified on my booking that I required a rear facing seat suitable for a small baby, it is dangerous to travel without a proper seat and I was disappointed with the servive. The website is totally misleading in this respect as it allows the customer to book an infant car seat but doesn't provide one.

bezz555
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Excellent, Reliable Transfer With Great Communication

We booked with faroairporttransfers three weeks before our holiday for our return trip back to the airport. We paid upfront via Paypal and took a printed copy of the confirmation email and paypal receipt just in case. The day before our flight home we telephoned the company on the number provided on the confirmation email as the villa we were staying in was not easy to find and we also wanted to bring the pick up time forward by 30mins. They were able to help with excellent english and took our mobile number to ring when they were at the village close to the villa so we could direct them to us. On departure day we received a phone call from the company 15mins before we were due to be picked up advising us the driver was 5 minutes from the village and would be contacting us shortly for final directions. This gave us time to get the suitcases on the drive and sure enough we got another phone call and greeted the driver 5 minutes before the agreed time. Our friends were travelling to the airport via a hire car and were struggling to fit all their luggage in, the drive from faroairporttransfers offered to take their suitcases as well so that they could hav a more comfortable journey. Once the journey to the airport was complete (which was taken at a sensible speed) the driver unloaded all the suitcases and helped us to take them to the departure lounge. Excellent service all round and I would have no hesitation in using this company again.

Guest
1

Customer Service

4

Value For Money

1

Punctuality

1

Easy to find

4

Comfort of journey

In Sept 2010 Our Plane Arrived At Faro After 8p.m.

In Sept 2010 our plane arrived at Faro after 8p.m.We expected to be in our apartment by about 9.30p.m.latest but arrived there after midnight- no thanks to the incompetence of the man in charge of arranging our seats on the coach which were pre-booked. Everyone in the queue awaiting their transfers were most fed up. We thought we were going to be put on a mini bus which is always very efficient but were put on a Trans-Sol coach which had to wait to be filled before it pushed off. We were the last to be dropped off and at the wrong place even though the address was clear on the form. Unfortunately the driver didn't speak english so we couldn't communicate. I'm booking with small minibus companies from now on.

Guest
5

Customer Service

5

Value For Money

5

Punctuality

5

Easy to find

5

Comfort of journey

Just Wanted To Say What A Great Service We Receive

Just wanted to say what a great service we received from that company and driver. Both transfers to and from the airport were on time, and the driver was very helpful in assisting us with the baby seat and luggage. It made the holiday by having such a good service.

I will certainly use faroairporttransfers.com again and will recommend to others.

Guest
3

Value For Money

While Being The Owner Of Faroairporttransfers.net

While being the owner of Faroairporttransfers.net I would appreciate that people in general do not diminish the expression Faro airport transfers because a particular company has not met their expectations.

Thank you for understanding our stance.

Kind regards.

Faroairporttransfers.net

1
customer1001

I found this review not helpful because...why don't you reply to messages sent to you then?????? you ignore emails and contacts via your sites.

If you truly want to engage with your customers, listen to them and respond to messages and you might find your reviews and custom improve.

itshimthere
1

Value For Money

Recently Had A Very Bad Experience With Faro

Recently had a very bad experience with faro airport transfers Despite having booked and paid on line, they showed up one hour late to take us to the Airport. Then a dangerous drive along the the A22 to try to make up time. They would not have shown up at all if I had not rang them in advance of the pick up time. Completely unreliable in my experience.

mpat40ir
5

Value For Money

We Got Onto The Website Www.faroairporttransfers.c

We got onto the website www.faroairporttransfers.com to bring us to and from airport. Cheapest I found on the net and very reliable. 14 people in a 16 seater bus for 188 euros return fare. Great value.

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