Venice, Centauro hotel

Very good service, and excellent value and standard of room, particularly considering the location around the corner from the Rialto bridge. Would recommend the hotel.

Don't Bother

We stayed at Hotel Centauro for three nights and were rudely woken up at 6.30am to 7.00am each morning. Turns out the laundry was strategically placed directly above our room and this was the best time for the laundry lady to wash, iron, fold, and test her heavy high-heeled shoes on the stone floor above. Three mornings of complaints earned us three frustrating styles of indifference ranging from "I will see what I can do" to "There is nothing I can do" to a simple shrugging of the shoulders with palms faced forward in an open-handed salute. They were completely rude to us and added insult to injury by offering to move us to another room at our cost. We declined.

In addition to the horrors of the laundry, we eventually found our bathroom inconveniently positioned some 25 metres or so up a hall that passed another dozen-or-so rooms. We met most of the other guests in the hotel clad in nothing but a towel and clutching our toiletries.

The room was small and bunker-like. Hotels are notoriously difficult to find in Venice however Hotel Centauro is easily located by finding the darkest most narrow back-alley adorned with scaffolding.

Venice itself is beautiful and the people friendly. We found the rudeness of our hoteliers an anomaly. We traveled through Europe for nearly three months over July, August and September and stayed in literally dozens of hotels. Out of all of them, we easily rated this our worst experience.