Magic Cristal Park

do not know where to begin with this hotel..

had a phone go missing that was handed in by a gentleman ..the receptionist confirmed that the gentelman had handed the phone in as she was leaving for home... went to reception and all staff denied that the phone was there.. also would not check cameras etc.. abusive in spanish..

next the food... reheated and recycled offal... tripe is for dogs tbh..

the spanish also get all inclusive and the silver card only entitles you to sub standard alcohol that makes u ill yet the spanish have the same card but get premium labels..

the last day there we observed two more thefts or people pqanicing about loss of stuff and also cockroachs in the upper deck pool area..

just want to mention there i a club around the back and the entertainment is rubbish to say the least..

the manager avoided me at all costs and we never see a rep once..

will never go to benidorm again as the sewage systems are appauling and the mainland spanish do actually hate us..

My Wife & I stayed at the Cristal Park in Benidorm in August 2010

The Hotel was great the food wonderful I have to have glutten free but the staff were great sorting it out no problems at all. The hotel is clean the staff helpful at all times.

The resident duo in the Magic Cafe ( down stairs) are called "HIM N HER" are the best act we have ever seen, the bar down stairs seems to be run by Anita & Steve again they can not do to much for you.

The only complaints we have about this hotel are the air conditioning in both the Magic Cafe & the restaurant are in need of a major overall. They where bad enough last year they are even worse this year.

We would still recommend this hotel but hope that the get the air con repaired without delay.

Having just returned from this Hotel with a large group of 27 ladies. The rooms for group bookings leave a lot to be desired. 4 shared a room which consisted of twin beds and a double camp bed. The air con dripped all night. Rooms smelt due to the drainage problems. Only 2 cups for 4 people. Cockroaches where visable in the dining area and rooms. Lifts are really bad.The pool smelt if you ever found it on the 7th floor.Staff were friendly. Would def not recommend this Hotel and will not be returning. Not worth the all inclusive we paid. As the town was very cheap to eat out and drink in.

I liked the Magic Cristal Park so much. Enjoyed the view from my verranda, also the service.

The only bad points were the puddings as I am a big fan of sweets other then that it was perfect and it should be a 4 star hotel.

The Magic Cristal park Hotel in Benidorm is part of the Amigos group, which allows you free use of 12 hotels in Benidorm. This includes all your drinks, food and entertainment. You can just walk into any of them with your all inclusive card and get anything you want. What a find from Direct holidays - all in for less than £250 (flights and transfers included).