
Jolt.co.uk - www.jolt.co.uk
Customer Service
Quality of website
Value For Money
Jolt.co.uk - www.jolt.co.uk
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User Reviews
Value For Money
Really Happy With Fast And Efficient Support
Really happy I transferred my hosting and domain to Jolt. They took away all my worries and stress related to dealing with tech. It was so easy with the 24/7 support and even when I got hacked, they managed to help me, even though it felt like it was my fault for not having a secure enough contact form on my website. The service has been fast and efficient. I can't recommend it highly enough
Value For Money
Multisite Move - Flawless Experience
Super-fast cPanel hosting for the price.
I have just moved 16 sites from 20i to Jolt and the speed difference is amazing. I'd highly recommend Jolt for Wordpress hosting.
Value For Money
A Refreshing Breeze In The Stenchy Fog Of Webhosting Support
Having spent over 20 years in all sorts of hosting management, I was once with a great company called 5QuidHost. Telephone support, 1 hour response without fail and simply brilliant helpful team...loved it.
A few years ago, TSOHost bought them out, and slowly and progressively, you could detect the tangible change in strategy, quality and accessibility that TSOHOst went on to develop for their support - presumably as part of an out-sourcing and profit-driving exercise. Quality became as bad as 72 hour response by support ticket, chat widget broken and telephone contact removed in 2021.
My experience with them included several accidental account deletions over the years (due to internal migrations/upgrades), clients lost because of unresponsive support when facing business-crippling issues, and patience frayed to the maximum.
Being entirely used to providing cPanel accounts using WHM, I wanted a platform that mirrored my business setup and Jolt provided the solution, at 60% of the price I was paying TSOHost.
Jolt had a good reuptation for support and this was the final critical testing point when engaging with them.
Needing to migrate over 50 domains and websites, the task was made painless by Jolt's responsive support team, who migrated the accounts in full as and when requested. This made my client-side support and response easy to manage and Jolt helped one of my clients settle in by providing them support directly too (via my ability to add them in MyJolt as a support contact - though this gives them access to all support tickets I submit to Jolt, not just ones relating to that specific client).
So coming to the end of that migration, I can definitely reccommend Jolt to anyone with a self-managed, independent or self-employed hosting set up, as they enable you to deftly manage any problems or holes in knowledge/solutions you might have.
Big thumbs up to the team - Dmitriy being one such staff member - if your support IS outsourced - I hope you did it because you truly knew the quality would increase not the profit margin...!
Well done Jolt, be proud and hold your heads high - and keep up the good work!
Value For Money
Amazeballs Support Rocks
Been with this amazing provider for years - service and advice to resolve my limited tech ability is superb at such brilliant price point - love 'em!!!
User friendly and so good I'd totally recommend their services - even for a novice.
thanks from all at
Value For Money
Lost Me After 5 Years With Them
Jolt was a great solution for a startup and/or solopreneur. I was a customer since 2015 and everything was sweet, their support was great and the servers were good. I had the reseller plan for £11.99 and all was good. Until March, 202 they decided to raise the price to £46.20 and their reason was that cPanel charges them per account, not per package.
I tried everything possible to convince them to give me a discount but they rejected.
Jolt is not affordable hosting, and it is full of surprises. At any moment your data will be gone or become a hostage in their ecosystem.
Quite frankly, I will not think about returning or recommending them to anyone.
Value For Money
Superb
Jolt has been nothing but excellent since I changed from another host recently. Their customer service has been polite, informative, patient and incredibly quick to respond (both billing and technical support). Any host these days can offer a reasonably-priced service that looks good technically, but I suspect that few offer the level of customer service that Jolt provides. Some other hosts may look cheaper initially, but it's worth considering just how much more you get with a business that clearly cares about its reputation and its manner in dealing with customers.
Value For Money
Excellent Web Hosting
Jolt are an excellent, UK based company who really know their stuff when it comes to hosting. Nothing was too much trouble when it came to migrating my site - it helps when their support team are real humans based in the UK! Since using Jolt, my site has been lightning fast and suffered next to zero downtime. Their pricing is also very reasonable when you consider the quality of service they offer. Can't recommend enough and I certainly won't be using another hosting company!
Support For Our Business...
With our business needs changing all the time Jolt has always been on hand to assist and resolve any queries we have submitted. We have been with them for over three years
Value For Money
5* Star Service From A Uk Managed It Service Provider
Jolt.co.uk have provided our organisation with a managed server which is hosted within their facility in Timico Newark. Since we have had the server which has now been for six months, we have experienced NO downtime. Their support has been extremely responsive, even responding to requests out of hours, and on Saturday evenings. This was all for free and part of the service - quite a rarity these days - many providers wish to charge for these additional extras. I have more than 12 years experience working in the ISP and telecommunications field and I highly rate jolt.co.uk. We very much appreciate all of the support and first class service we have received. Thank you.
Value For Money
First Class Support
Recently migrated a reseller account from Heart Internet to Jolt. Much better price and found support and response times from Jolt to be first class. The migration was taken care of by the team at Jolt and a few minor technical issues were dealt with extremely quickly by the tech team at Jolt. Really can't recommend them enough!
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