Simple Servers - www.simpleservers.co.uk
Value For Money
Simple Servers - www.simpleservers.co.uk
When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.
User Reviews
Value For Money
They Didn't Renew The Ssl Certificate
Their SSL renewal system is not working. It was purchased and paid for in advance.
Value For Money
Not As Good As They Used To Be
Not as good as they used to be. I have been simpleservers for many years, and their support used to be awesome and it was the main reason why I moved (and recommended others to move) more hosting to them.Now I nearly have all my hosting with them. They used to be good, but something has seriously changed.
Good Professional Support For Hosting
I had some problems with my old host and requested for support to move my webhosting to this new host, the support was awesome. The web hosting provided migration of my website from old host and a complimentary free domain. The hosting options is truly worth for money.
Value For Money
Fast, Accurate Support
Been with SimpleServers for the last 6 months and wanted to say thank you to these guys. ALL the tickets i have submitted ( some my mistake ) have been answered promptly and precise with the result i needed usually first time. The support is fast to reply any time of day and my business has been online more and faster than my previous host.
I would recommend their servers for reliability and speed to any of my friends
Have you Test your website on between 11pm to 2 am
i have found Its dead slow?
Blocked Ip Address For 3 Weeks
Terrible, Terrible customer service. My IP address has been blocked and I cant access my site. No replys to phone calls or tickets to either myself or my web-developer. Incorrect stock levels and orders un-able to be fufilled due to this simple problem. I am in the process of trying to take the site down untill I change who I host the site with. WORST company I have delt with so far on my online ecommerce site journey.
Hi Vicki this is un true your initial ticket was logged 16/08/13 14:20 when you said you had difficulty accessing your store from a certain location and from your phone. we replied 16/08/13 15:02 asking for the ip so we could check if the firewall had blocked your ip. It then took you until 16/08/13 17:00 to supply us with the ip of our server. we replied 16/08/13 17:02 asking for the ip of the computer where the problem was, this was then supplied 21/08/13 16:17 and we replied 21/08/13 16:24 with a ticket stating we had whitelisted this ip that had been blocked due to multiple cpanel login failures.
we would also like to add on ALL your tickets you had logged in as an unregistered client therefore our auto ip unblock tool would not lift the block for the ip of the computer you are using. we run a strict firewall on our shared servers for the protection of our customers once the correct information was received we actioned this very quickly ( 8 minutes )
Is Just A Professional Company
they do what their offer!
Value For Money
Fast Servers,also Fast And Helpfull Customer Service!
Fast servers,also fast and helpful customer service! Recommend to everybody :)I use The Magento Optimalized SSD hosting service. I love it :)
Any one Test your website on between 11pm to 2 am
i have found Its dead slow?
Value For Money
Fast And Clear Support
I found out that this hosting had non-immediate settings, like every other hostings and like I espected.
I contacted the support and they explained me this is for having better performance and they also told me the correct settings, so I could easily and quickly set up my site.
I also created more tickets, because I asked for many informations, and they could answer me referring to all the tickets: I'm saying you feel like talking to a real support person, not to a bot!
And web site performances, in my non-optimized test web site: they are... wow...
Value For Money
Very Fast And Accurate Response
I asked for more details about thier offer, I got response in 20 minutes or less.
The answer was accurate and helped me to learn more about what I could do to speed up my e-shop.
Value For Money
Fast, Supported,
We have been genuinely surprised by the speed and performance increase on our Magento site since moving to Simple Servers both front & back end.
Our online store is large with many dealers logging into manage their products, our old host simply could not handle this amount of requests (server timing outs, pages not found etc) so far Simple Servers equipment doesn't even seem to be breaking a sweat.
Customer support is excellent, both knowledgeable and fast in their replies. Would not hesitate to recommend. We are in the process of moving other client sites over as we speak.
Our GTMetrix has gone from a score of "F" and "G" on our old host to "B" and "C" on Simple Servers.
Q&A
There are no questions yet.