Easyspace www.easyspace.com

I have used Easyspace for my work website hosting and email services for the past 7 years.

Great initial telephone support when I was trying to understand what I needed.

I have raised a few tickets over the years, either technical issues that I dont understand or when technical faults appear. The tickets are always responded to promptly and the tech support staff never tire of explaining further if you dont quite understand all of the original answer.

The latest ticket was when I was unable to email Gmail accounts. This turned out to be due to a Gmail Policy update that required some technical protocols to be added to my email account. Not only did the tech support technician explain the problem, but he also added the protocols to save my having to do so. Because this was a system-wide issue, Easyspace put the issue at the home page of the Control Panel with a link for instructions on how to add the 3 technical protocols - the instructions were simple but it was above and beyond that in my case the technician added them for me.

Cant fault this company for all my web and email hosting needs. Professional and customer-focused.

Well worth the money.

My account needed to be updated and I couldn’t access the control panel; great chat service resolved this

Most tech firms never admit fault. Easyspace deserve a gold star for not being like most tech firms. I bought domain protection, but had no follow-up invoice. Called them up and the representative looked on the record, called accounts and came straight back and said that there had been a mistake, and it would be fixed now. It was all sorted within 15 minutes. We all make mistakes; Easyspace deserve credit for owning up to theirs.

I have never come across a company which gives better telephone support than easyspace.

Their staff are always helpful and willing to go the extra mile.

Where to start, premium hosting for £180 except there's nothing premium about it, average server response was between 12 and 58 seconds, most other host servers respond in less than 2 seconds! Nobody waits that long for a page to load, they just assume your sites down and go off it. They took money from my bank over 2 months before the renewal was due to try and prevent me from cancelling and then refused to refund it and tried to force me to have there services instead of my money back that they shouldn't of taken in the first place. If you contact them over any issues all you get back is sales pitches trying to get you to spend more money. This company should be should down! They're blatantly take from people. If anyone else reading this has experienced the same then contact your bank and report it and explain to the bank what's happened and your bank will sort it out and get your money back for you! You do have rights and you can claim your money back by contacting your own bank. They've done the same to that many people that they haven't got a leg to stand on.

And don't believe any positive reviews you read about easyspace, there all fake, easyspace pays people to leave positive reviews.

I had been having problems with various domain names registered with you. The individual dealt with them all in an exemplary manner. He could not have done better.

I have been a customer of this company for many years and have always found customer services and support extremely friendly and helpful in all their dealings with me. The pricing is competitive and they always strive to do their best for you. In my experience they're one of the few internet service providers that value you as a customer and want to keep your business.

I was on the starter package but needed more email addresses and quota. Spoke to a salesman and he advised the best option. Gave me a brilliant price and on top of the deal he gave me 1 year free. Brilliant service, very friendly staff and a good price too. I've been with Easyspace since 2006 and never had any problems, highly recommended!

I have been with Easyspace for a number of years with various accounts.

Another year gone by and I have had no problems with the hosting and now it is time to renew. But am I getting the best deal?

I contacted support, quickly answered. They considered my site and suggested the best way forward.

I renewed for another year and actually saved some money.

There response was very quick and before you knew it I am ready to go for another year.

Their response was very quick, no waiting for 20 minutes to speak with someone.

I have been an Easyspace customer for years now and have always found this company to be excellent in all departments. It is really great that you can actually talk to a customer care consultant and their technical support is really knowledgeable should you need their help in any way. All their prices are highly competitive too which is an extra bonus too. To date, I can't fault Easyspace and their help.