LCN www.LCN.com

have used LCN for a number of years and up to 2 months ago would have rated them higher, but not any more. Two months ago I started getting authentication failures on sending emails, after 6 weeks of checking and replacing everything I could think of, and numerous phone calls, it was found that bots in Rusia and Hong Kong are trying to use my email address and causing the server to restrict the number of failed attempts and hence refuse to send my valid emails. I have been calling to find out what is happening to remedy this situation both to techincal support and the customer "lack of" service deprtment, all I get is empty promises that someone will call/email me but nothing happens. Beware they will be happy to take your money and give you a bit of support, but if you hit a problem they don't want to know - it's too much trouble.

I have ordered domain in order to transfer. I dealt with paying it and finally I paid, they recieved money. The following day, they cancelled my order and suspanded my account unexpectedly. Then, I contacted them via online chat, they said absurd things to me and they said my money would pay back. I am note sure if they can pay back me, and my domain will finish soon. I also left a ticket to them and it still hasn't been answered. They ignore me. I hope it will pay back me as soon as possible, in this case, I will need to cope with this.

LCN sold me a SSL certificate and now it flags up on FireFox as invalid and implies my site will take peoples personal details and then blocks everyone including me!! I have a genuine site so this is damaging to my reputation. Contacted LCN who agree it is a distrusted certificate, nice they bothered to inform me about this before my website got a bad rap, and now I have to sort it out myself via a long convoluted reissue certificate which they send to and email address I no longer have, so I can't access it. And they do not reply back to your ticket if you tell them this. Sent another ticket with the correct email address but as of yet no response. Website is still flagging up as blocked by FireFox. As you can imagine I'm less than happy. My hosting runs out in April, guess who's going to move to new web hosting. I can take my money anywhere. Very unimpressed. Would not recommend them because of this. This kind of thing can damage your reputation. Go with someone who does not sell you SSL Certificates from distrusted suppliers and then runs off with your money.

This company regularly allows malicious actors to register nearly identical domains to legitimate businesses and then lets them use their mail platform to send out bulk phishing/malware emails to the legitimate company.

Be very wary of this company.

This buy far the worst company i have ever come across they hosted my site, you would be lucky if the site appers at all you have to restart the server every day in order for the site to apper, as for emails we did a test after sending 50 people received 8, i rest my case

I recently used LCN.com to set up a small business website. I can't overstate how quick and easy it was to get these setup. I had a few questions once I'd got started and the support guys there were phenomenal.

If you're thinking of going to anyone else. Don't!!!

LCN have had severe email issues over the past few months, my clients (over 150 of them) are now considering moving to other suppliers. it is unacceptable in todays age to have continuous problems like this. LCN need to invest in decent secure systems and not let there customers down like this. From a management perspective, I have noticed that most of these problems began when they changed the Anti Spam package, my clients don't like this as they have to check there email clients and the webmail portal to make sure that they don't miss any emails, so, they might as well receive all spam and use their own filters to clear them.

They have this "system" called send us a ticket (query etc). they never reply to them.

I have used LCN for several years now, mainly as the domain name registrar for as many of my clients that I can transfer in; occasionally also for email hosting and forwarding. Over the years I have had many bad experiences with clients' domain registrars as I take over their DNS, web, and email disasters. I have always been grateful to return to LCN whose website is easy to navigate; where everything I need is presented in a straightforward manner and, on the few occasions I have needed it, their support team has always dealt with me in an intelligent, knowledgeable, and friendly manner.

@lcndotcom always there to help. Calls answered straight away and problems always ironed out. Never had an issue they couldn't solve. Very friendly staff. Excellent service. Wouldn't think of changing hosting company. Thank you LCN