Job Centre Plus jobseekers.direct.gov.uk

When you have worked for a living since age of 14, put into National Stamp & Tax and you get penalized through owning your own home & not a taker. Seriously let me down with financial non-help.

If I was an important id get every help under the sun same with being a druggie etc etc.

As an organisation supposedly there to serve the public, and help people back into employment, from my experience I couldn't say the truth is any more the opposite. I have on numerous ocassions dealt with staff members that appear extremely under qualified for the roles they are in. The total lack of respect shown, and the way you are spoken to by these people, is shocking to say the least. Half of the raff that work in these places don't seem to understand the meaning of organisation. As a claimant, you are expected to turn up for an appointment on time, however it is perfectly acceptable for them to keep you waiting around for 20+ minutes. It's the wonder half of these places havn't been closed down, given the people that run them.

despite getting my (only) paycheck this month (28th jan), it is the only useful thing that the job centre has given me.

it's been incredibly hard for me to get a job, getting rejected in interviews and so on... i thought that with the job centre i'd actually be guided with what i'm looking for, but no, they shove the whole "oh you must spend several hours a day applying for jobs" down ur throat, like okay, is that it? nobody helps you, plus these jobs they recommend are awful, ones regular people won't like to take. they aren't even related to what you're already qualified in.

i also got to an appointment just a couple minutes late due to public transport being delayed, but i wasn't allowed to participate in a group meeting as security was told to not let anyone late in, i had no idea about this...really thank them so much for wasting my time and money getting there.

Whenever I have needed to attend a Jobcentre, whoever i have spoken to whilst there has been civil and polite, which is all that you can hope for. To be quite honest, as they have only got 2-5 minutes to talk to you, you cannot really expect a huge amount from them, and I treat each appointment as a case of "showing willing" When you think about it, any jobs that they find when on their computer will be the exact same available jobs if a jobseeker searched online themselves, they do not have a "secret" stash of available positions. Going there also provides a good source of cardiovascular exercise, which can never be a bad thing.

Was only on it because I struggled to find employment but now I’ve learnt how to get into interviews well and don’t need them. They try and be condescending but their overall intellect lets them down. End up running hoops around some fat old depressed power hungry office workers for 10 mins then go home. You can tell they are used to getting away with their rude underhand remarks with people who are vulnerable. They have it confused when they meet someone who’s just as/more mentally capable than them. Embarrassing. If I was like them at their age.. I’d genuinely consider topping myself. Ugly, stupid, bitter, power hungry, actually hungry 247 by the looks of it. They have a lot to be bitter about to be honest. The only way they can feel good about themselves is to try look down on people they view as below them. That’s who they are. When infact they are the definition of failures. All I needed was some help. But all the wanted to do was try and make themselves feel better at someone elses expense. I’d call them bullies but they are just as incapable of that as they are combing their hair

I have been out of work for 8 months now and feel the need to give a review of my findings of Hereford Jobcentre. I have medicated stress and depression and the last place on earth I feel like going is the Jobcentre. I want to get back into employment. First the positive is that the security guards there are always welcoming and polite, as is the person who signs me in. That is where the positives end. It annoys hell out of me, the second I get off the seat, the many cleaners there are straight away there with the cleaning spray in case of the bloody Covid, that we are over the worst of. Let me get off the seat 1st!I am hard of hearing in 1 ear, and have to try to hear the work coach through a screen due to, you guessed it Covid! By this time you can probably guess I am quite annoyed and stressed before I have even spoken. I remember the days where shock horror the job centre actually had job cards in that you would make a not of reference number and get the details from a useful person behind a desk. No longer does that happen, there are no jobs advertised in branch. My work coach does nothing to assist me looking for employment, all she does is read what I have put on my online journal. I can do that myself and oddly enough I know what is in journal as I have written it in there!! She has a job for the sake of having a job and filling in boxes. It is roughly a 1 minute appointment and at the end she says she will see me again in a fortnight to do the same waste of time. They expect me to look 7 hours a day for work and when I explain I have perhaps already applied for a job, or that I have had a negative from that job I get attitude. Heaven forbid I try to explain to her few times that a new job does not come up every day, and I am applying for everything I can. I have found out about 2 programmes from other sources, that the work coach had not heard of initially, she looked into it and 1 programme didnt exist anymore and the other you have to be unemployed for 1 year before you can get put on it! Why didnt she know about these programmes before? On the financial side, I have claimed Universal Credit for 3 months before falling ill, and they are taking bits off my present claim because they messed up and unbeknown overpaid me before. I ask how much is to be paid back and she does not know even though it their system!! I am trying to live on £267 per month which is impossible. I tell them this and they say I have enough to keep my car on road legally. Well I need to keep car on the road to go to job interviews!!!!!!! Its like talking to a brick wall, but thats insulting to the wall. I am not asking for sympathy from her, just a touch of professionalism and understanding that I am not professionally unemployed and want to get back into work.

The so called 'work coach' was utterly useless.

It used to take me 30 minutes to walk from home & a further 10 minutes to get up the stairs to the 4th floor. And of course a further 30 minutes walk home afterwards.

All for a so called 'meeting' that lasted 20 to 40 seconds. She only ticked a few boxes so she could keep her useless job. It wasn't just me going through this waste of time. There were people before & after me going through the same half a minute waste of time.

I just used to see it as an hours exercise due to the walk to & from home.

I had to go because you could tell she was a vicious person & if I missed the weekly appointments she would stop some of my benefits.

She was/is a total disgrace to Jobcentre Plus & gives it the worst name possible.

There should be a total shake-up of those offices & get people in who actually want to help people.

Jobcentre Plus Sutton, in Wallington, Surrey.

Facet road jobcentre Birmingham, a joke I had an appointment their so whent along on my pushbike. I don't have a lock at the moment so I whent in to ask if they had a secure place to leave it. I was instantly approached by 3 security staff who got in my face telling me that they told me before not to bring my bike. I only purchased the bike 2days before. I tried to explain this but I don't think they spoke very good English. Eventually they said as a favour I could put it behind a gate which they would lock. I come out to a open gate with my bike on show. I'm not that guy. very unprofessional. To busy trying to look hard.

Would never recommend this website to anyone, fake jobs, mostly advertised from recruitment agencies

Very helpfull moat of the staff at kingsheath job centre thank you for help support advice also