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Alsagr Insurance is one of the leading medical insurance companies in Dubai that offers a wide range of health insurance plans and services to meet the needs of individuals, families and businesses. We have a team of experienced and knowledgeable insurance experts who are always available to help our clients choose the right plan for their specific needs.

So, I wanted to open an Instagram account. With an email address from a complete new domain.

Directly after clicking the submit button for the last time during setup, I've got the message that my account isn't following the Instagram rules and it was disabled.

To proof that I was a real person I needed to write certain things on a paper. Take a selfie on which my hand also would be visible (and everything should be possible to read... Ever tried to do this? Almost impossible).

I did send the selfie only to receive the most short impolite email from Customer "Support" ever back.

Of course the photo was denied as it didn't follow their rules. My arms are simply not long enough to completely add my hand and a readable text. But a part of my hand was on it.

In the email there was no explanation how to change it. No signature. No just a declined new account.

The email came with a FB logo. Why on earth for another company, although it belongs to you, with a FB logo?

I myself work in a manager position at Customer Support and this support was not existing.

It is no bank account I try to open. I am not applying for a loan. I am not trying to open an account for a gambling site. No, it is just a plain Instagram account I am trying to open. And my proof is not enough?

There needs to be something done against companies like this. Business owners need them, private people want them, and they can do what ever they like. This should be stopped. Or by a new app like them where or they have to change their rules and have customer support that helps people and not like this.