
Hobbytron - www.hobbytron.com
Customer Service
Quality of website
Value For Money
Hobbytron - www.hobbytron.com

User Reviews
Customer Service
Value For Money
Fast Delivery
What I love most when ordering my kids toys from you is that your deliveries are always on time and the toy arrive in good condition.
Definitely ordering some more toys from your collection.
Cute
Cute and very famous collection of toys. We also get some discount on our first purchase.
Customer Service
Quality of website
Value For Money
No Delivery No Reply No Service
I ordered a package for my son in April 4th 2020 they didn't deliver the package or reply to any of my emails that I sent customer service is a joke they don't answer their phone now it's December 28th 2020 still no package still no answer to emails still no answer on the phone
Customer Service
Quality of website
Value For Money
Avoid
Terrible company. Ordered 2 items 1 came damaged. Trying to get an RMA. No customer service. AVOID this place at all cost.
Why have I not had a reply from an email or received my package since April
Customer Service
Quality of website
Value For Money
Worst Business Practices
I placed an order on April 23, 2020 for a couple of replacement batteries for a drone. HobbyTron/World Tech Toys charged my credit card the following day and that was the last I heard from them. Never received batteries and when I reached out to their customer service via email or phone, I wouldn't get a response through email and the phone call would go straight to a recording then, disconnect.
I filed a complaint with the Better Business Bureau which is still pending since HobbyTron has not responded to BBB request for resolution.
I wouldn't even rate this business one star if this review site would allow it. I realize with this COVID-19 going on, shipping is slower than normal but, for HobbyTron to completely ignore a customer's requests is ridiculous. If the company can't handle the volume of orders, they should have shut down completely until a time they could actually handle business again. It certainly didn't stop them from charging my credit card. BUYERS BEWARE!!
Customer Service
Quality of website
Value For Money
Falcon 210 Racing Drone
I actually had a excellent experience with hobbytron. I never received a email telling me my item was shipped so I contacted customer support and they didn't reply. Well my item was delivered that evening in excellent condition and as advertised. Over all I will buy again.
Customer Service
Ordered For Grandsons Birthday
Placed an order over a month ago,someone was there to complete the transaction and take my money, but no response after that first email I have been calling and e-mailing with no response from them, I should have read the reviews before I placed my order,terrible!
Does Not Respond To Emails, Phone Says They Are Closed
Been waiting 2 weeks, no response to my emails and no item delivered yet..
Phone lines say they are closed until a date a month previous
Customer Service
Quality of website
Value For Money
This Company Sold Me A Product That Was Advertised
This company sold me a product that was advertised as new. They sent me a used item that was broken and they pawned it off on me. Then they would not do anything about it. Thier advertising about shopping safe and 100% satisfaction is hardly how they operate. They think it's funny.
Customer Service
Quality of website
Value For Money
Drone Toy
Purchased Drone and had issues from Day 1. Wont help us out because K-Mart closed. Its NOT K-Marts fault its Hobby Tron quality. Wont help us at all.
Do ever buy there products, you'll be sorry.
No customer service effort. Maybe its time for new employees that help the customer out.
Q&A
How come I placed an order on April 4th 2020 and continually did not get a reply to my emails or receive my package now that it is December 27th 2020?
I am wondering why my order has not shipped at this point. When ordered it said in stock. What should I do?
As the other two said, I would call them. Also as stated keep in mind it's a busy time of year.