Tastecard - www.tastecard.co.uk

Beware taste card are after your money a very shady business if you ask me most of the discounts obtained through your subscription can in reality be obtained anyway plus the auto renewal is there cash cow no customer care here. I can’t believe this company has not been investigated I’ve done some poking around and it seems this is not an isolated few but pretty much a whole host of people are feeling this way and the company will not even entertain you this company’s revenue is mostly made up of there auto renewal thus company needs to investigated but fair trading

AVOID THIS COMPANY. THEY HAVE NO INTEREST IN ANYTHING BUT YOUR MONEY AND THEY ARE DISHONEST.

Two years ago I got two tastecards on a short introductory offer - we are a family of 4 so needed 2 cards to get most of the deals. The card didn't work for us because of the limited choice of restaurants on the scheme. I phoned and cancelled the cards - they admit that they have a record of this. In 2016 they billed my CC without my authorisation for the full yearly price of £39.99 x 2 cards = £79.98. I called them up and they refused to reverse the transaction and said I would have to keep the new cards but they would cancel them for next year. Two weeks ago they have charged my CC for a second unauthorised year. I have now paid them £159.96 and they refuse to discuss a refund. I now have an email confirming the cancellation of the card so they will not get away with it again but remain out of pocket. Customer service awful. They are untrustworthy and they don't cancel when they say they will. I threatened a CC chargeback but the girl said that she knew that this would not be successful. I take it from that response that I am not the only one to find myself in this situation! PLEASE AVOID DEALING WITH THIS COMPANY

Similar issue to another reviewer below, Took payment of £39.99 before renewal date.

I'd not bother, apps like 'voucher codes' have exactly the same offers out there with no initial cost to gain access. I was given a 3month free trial and I think I used the app once for the above reason.

The software is slow and very out of date.

Their tactics are on a par with someone like Ryanair. Avoid the unnecessary hassle of using them.

Would definitely not recommend the service to friends and Family.

Took payment of £39.99 before renewal date, despite the fact that I'd emailed to cancel and also had automated acknowledgement back from them.

Will not budge on refunding - have now got Credit Card company to intervene - hopefully they'll have more joy than me.

Constantly emailing Tastecard and they reply with copied text, which doesn't answer my questions to them, they're just going round and round in circles with excused.

Whilst the card is good value and has allowed us to gain very good discounts, I have a problem when it comes to writing negative reviews on their site. They won't print them!! I've tried twice and both times they haven't been printed. I tweeted them and they gave me some rubbish about why they don't print negative reviews, but the real reason is that they don't want to upset the restaurants that pay to use their service. This kind of practice is pathetic because if you only use Tastecards reviews then you can end up spending money on a load of rubbish as we did last week. I ended up leaving my negative review on TripAdvisor which the owners saw and offered me a full refund which I duly accepted and received. There is no point in asking for a review to be left if the only ones you will print are the positive ones. In short...don't rely on Tastecards bias reviews.

Cancelled my membership in writing two weeks prior to cancellation citing lack of choice and inability to use it in my local area and they claim they didn't receive it (funny how this didn't happen with the other correspondence I sent the same day!!). Then they took £39.99 almost a week before my membership ran out. When I complained I was told that it was my problem and there would be no refund. So I'm out £39.99 for a service I can't use. Further to this my welcome pack only arrived a few days ago, some 4 weeks since they took my payment. So I couldn't have used the card even if I wanted to for the first month of my membership. DISGRACEFUL CONDUCT!!! Be warned!

I was charged an amount of money, I contacted them to discover why they said it was a renewal cost. I informed them I did not want this service but they refused to give me a refund. They mentioned that they notified me via email (which is a lie, I check my emails daily and I have not received an email from them). They told me I do not have rights and will not be given me a refund. Be careful guys I would avoid using this company altogether.

I signed up for the 3 months free subscription expiring on 21 Dec 2015. I received an email saying the rolling subscription of 12 months and £39.99 was credited from my bank account on 17 Dec 2015. Upon calling customer service to cancel it, they claim that a reminder was sent which clearly was not sent to me. Technically, I called 4 days before the expiry date and still calling them was like hitting a brick wall. The whole means of explaining customers regarding the subscriptions is misleading and aiming to bypass customers without their knowledge. Don't be fooled and do not sign up!

We joined because of free tablet,which they then decided they could not supply,trying g to get refund was a nasty experience,they kept telling me it had been paid,it had not,had to get bank involved. After I did that the refund miraculously appeared in bank account. And they advertise "friendly"staff,I certainly did not come across ANY friendly or helpful staff. Do not waste your money.

BEWARE - If you sign up for this card and don't use it like me, you naturally delete all emails from them as you're not going to renew it. BIG JOKE - YOU WILL BE AUTOMATICALLY RENEWED unless you cancel before the renewal date which is printed only on the card you threw away!!!

Once renewed you cannot get a penny back - not anything. The 7 day coling off period doesn't apply either as it's a renewal not new!

Also this card isn't that popular - DO NOT BUY IT - BUY GOURMET CARD INSTEAD if you eat out regularly at the cheaper chains (Tabletable, vintage inns, Beefeater, etc) where it is accepted unlike Tastecard which isn't.

STILL BEWARE - Gourmet card is also self renewing so make sure you cancel in time if you don't wish to continue with it.