Electrical 123 www.electrical123.com

Total disgrace of a company and customer service, two months for a dishwasher then delivered randomly not even told its being dispatched. Nobody answers the phone or online messages tried to cancel order but no one to contact?? Total and utter joke or a company. PLEASE PLEASE PLEASE DONT USE THIS COMPANY READ ALL REVIEWS ON EVERY SITE ITS TERRIBLE!!!!

delivered a tv with stand missing. spent 3 days ring customer service  just to get recorded message all the time. no customer service staff. Emailed them 3 times but no reply. They take your cash and run. Do NOt use these people. Go to an established retailer instead. Wasted £270 now had to get PayPal involved

A great service from the start. Very helpful guy on customer service line. Everything went smoothly without a hitch. Delivery was well within the one hour slot and all packaging was taken away which is such a bonus. Would defo use this company again.

I searched the net for the best price and delivery option available, and electrical 123 came to the top of the list. I was slightly hesitant to order such a large item off ebay, but went ahead anyway. The ordering process was quick and simple. I was update via email daily keeping me in the loop as to the progress of my order. I was then notified via email and text regarding time slot of delivery. Delivery men arrived on time and were extreamly polite.they went the extra mile to protect my carpets as it was a rainy day (i didnt ask them to,as with previous delivery men from other companys just trod right in with their mucky boots-so i was expecting mud to be driven into my carpets) but to my surprise,the very thoughful delivery guys had shoe covers!!! Top notch. Well done electrical 123

THE SERVICE FROM THIS COMPANY WAS EXCELLANT. I ORDERED MY DISHWASHER ON THE SATURDAY AND SELECTED TUESDAY AS MY DELIVERY DATE. I RECEIVED A EMAIL

ON MONDAY SAYING IT HAD BEEN DESPATCHED AND ANOTHER IN THE EVENING GIVING ME A TIME SLOT. THE ITEM ARRIVED ONTIME AND WELL PROTECTED. THE TWO DELIVERYMEN UNPACKED THE DISHWASHER, HAD ME INSPECT IT FOR DAMAGE AND THEN TOOK ALL THE UNWANTED PACKAGING THEM. "BRILL". I WOULD DEFINATELY RECOMMEND THIS COMPANY.

Outstanding communication from order confirmation to despatch and delivery. The guys delivering could not have been more helpful and we had been given a 1 hour slot - they arrived 3 minutes after the start time of 0905 having already made other deliveries and driven 200 miles. This was a Liebherr fridge freezer and total cost was more than £80 cheaper than John Lewis online. I wish some of the big brand retailers who complain about losing market share would learn from this company.

needed a new washing machine, researched reviews and prices, emailed electrical123 and they not only matched but beat best price I had found including removal of old machine and delivery by a further £9, ordered friday morning and delivered next day. They text a one hour delivery slot the night before, then call you 5-10 mins before arrival. Fab! The delivery men were polite, good humoured, removed old machine and brought in new one, unwrapped and removed all packaging and voila! new machine ready to roll! Cannot fault this company, their prices, staff and dellivery - will definately be using in future and have already recommended to friends and family

ordered a washing machine from electrical23 FANTASTIC SERVICE kept me updated throu the whole process with emails and delivered within 2 days would recommend 100%

I now have my dishwasher for over 6 months so feel I've given it time to throw up any faults and can only say I'm delighted with it. The delivery/condition was excellent. I plumbed it in myself (and I'm a not so young girlie!). The instructions are confusing but 123 and Hotpoint will give you help. PERFORMANCE; The first month or so were satisfactory, but then I began to get dirty washes. The answer was always use rinse aid even if using tablets. I always use the rapid wash for everything except saucepans which need a scouring and have a shiny wash in half an hour. For those with a smaller space it is perfect and I'm so pleased I got it. Good value too.

Ordered a Beko Freezer on Sunday and chose Thursday for our delivery day, allthough early delivery days where available. Received an email on Wednesday saying delivery would be between 8:05 and 9:05, at 8:30 received a phonecall to say they will be arriving in 10 minutes. When the Freezer arrived, all the packaging was removed and taken away, allowing close inspection of the product, very pleased, excellent delivery service backed up by good prices for the product in the first place. will definitely use Electrical123 again in the future.