Go Electrical - www.go-electrical.co.uk
Customer Service
Quality of website
Value For Money
Go Electrical - www.go-electrical.co.uk
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User Reviews
Customer Service
Sell Seconds Beware! Terrible Customer Service!
Kettle they sent was faulty, it stopped working within three weeks. Was sent threatening emails stating that I would be charged if it wasn't faulty. Received no apology. I had to contact them after two weeks to see what was going on and was told the item was now out of stock and they have raised a refund, again no apology received. And this was from the customer services manager! I have since tried to contact him and he is just ignoring my emails.First and last time I will be using them.
Customer Service
Quality of website
Value For Money
Buyer Beware!!
This company breaks the law by refusing to refund money on faulty goods. They have my faulty AEG Rapido Hand Vacuum broke down after 2 months!! They wont entertain my legal right to have a refund. I am guessing that they have old stock to clear and perhaps refunds are a problem to their accounts. In any event DO NOT BUY FROM THEM, IF SOMETHING GOES WRONG YOU ARE GOING TO BE BULLIED INTO DOING THINGS THEIR WAY - NOT THE LEGAL WAY..
I stand by what I said almost 3 YEARS AGO!
I did get a refund btw by contacting their CEO - persistence pays off when dealing with bad companies.
Looking at the recent reviews they are just as bad now - good luck with your purchase Getagrip!
Your actually only entitled to a refund in the first 30 days. Within the first 6 months of an item going faulty the company is entitled to 1 attempt to repair it. If the same fault occurs again within the first 6 month you are then entitled to a refund. There are to many people interpreting the law to suit themselves
Customer Service
Value For Money
Horrendous Customer Service
Choose another seller
Hi
Purchased a Dualit Toaster from this inept company. Toaster faulty, dangerous. Customer service terrible, not bothered, It has now been over a year, left without my £120 toaster. They also attempt to mislead you regarding your consumer rights.
This company does not care has no morals
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