
Avas Flowers - www.avasflowers.net
Customer Service
Quality of website
Value For Money
Avas Flowers - www.avasflowers.net
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User Reviews
Customer Service
Quality of website
Value For Money
Order Changed Late & Delivery Date Cancelled
I ordered my flowers on-line early in the morning for same day delivery, thinking this was a local florist based on their advertisement. In the afternoon I got an email saying urgent, please contact. When I contacted them they stated the flowers I chose are now no longer available and it was too late to send any that day, that I needed to pick another option. My choices were an orchid plant or a dozen roses. This was for Boss' day, so I didn't feel a dozen roses was appropriate to send to a boss. For $100 you would think they had more options than an orchid plant (that I can buy at my local nursery or grocery store for $20) or a dozen roses.
Customer Service
Value For Money
Avas Flowers Network
Ordered - Lighthearted Moments Mini Rose Plant - sub container was a clay pot and not even a drip plate -- this was pictured with a basket - I understand "Rose color and container will vary depending on local availability." but a clay pot and NOTHING else would NEVER trust he Avas Flower Network again and you should not either.
Avas Beautiful Boutique
The flowers are beautiful, & I definitely recommend Ava's flowers.
Customer Service
Quality of website
Value For Money
Disgusting Business
We ordered flowers for our anniversary, after several days post our placing an order we get a email after the delivery time and date setforth with Avas Flower
They no longer can supply the flowers we ordered, they could not have notified us since they had the order for days before hand. But had to wait the day the flowers were suppose to be delivered to tell, then gave us a hard time because we wanted a refund for non performance of the order
DO NOT EVER USE THESE FOLKS PERIOD
Customer Service
Quality of website
Value For Money
Worst Online Order Ever
I ordered an 85.00 orchid to be delivered and an ugly plant was sent. I tried contacting them 3 times with no return response. How they stay in business is beyond me. My advice is to order somewhere else. I would have given them a zero star if it were an option!
Customer Service
Worst Business Ever!
Did not deliver flower arrangement for funeral. SHAME ON YOU! Never sent a communication that the arrangement was not delivered. When asked - just immediately offer to credit account.
Customer Service
Quality of website
Value For Money
Not Local Florist - Don't Order
I ordered a dozen roses for my daughter-in-law birthday and was assured they would be delivered the next day, her birthday. I received no confirmation. I called the day after the date of delivery to check. The representative said he would check with his driver and call back. No return call. I didn't know if they had been delivered or not. I called again and once again had a 10 minute wait on the phone. The flowers had not been delivered. I cancelled the order and asked for a refund. The rep argued with me. I finally called my credit card company and disputed the charge. This company is NOT Reputable.I hope this saves someone else from having the problems I did.
Customer Service
Quality of website
Value For Money
Company Needs To Be Shut Down
Flowers looked nothing as pictured, they claimed to have to substitute, were dead around all edges, 4$ card that was run through a printer and had ink lines all across it, delivered it a day late, ups delivery not hand delivered, total misrepresentation
Customer Service
Quality of website
Value For Money
I Was Impressed
I was very impressed with the ordering process and the follow-up call I received to tell me the recipient would be in ICU for another day so the flowers could not be delivered as ordered. We agreed on the subsequent day and the report back was that the flowers were just beautiful. After some unfortunate experiences with other FTD orders I am delighted to have found Avas Flowers. Not only were the flowers as promised, but the communication was great, Thanks so much
Customer Service
Quality of website
Value For Money
Don't Order From This Company!
I placed an order for Mother's Day flowers called Pastel Grace and Wonder. The option I chose was not the most expensive but it was $49.99 and the photo next to that option showed a beautiful full flower arrangement with a glass vase and wicker bow. After the "service fee" of $13.99 got added in, my total (with free shipping) was $63.98. On the invoice next to the photo it said "Similar as possible, same look and feel". Well, the flowers came and boy was I disappointed. I got the glass vase and wicker bow, but that was about all that was similar to the photo they had on line. There were only 3 roses, 6 carnations, 2 lilies and some greenery. I spent $63.00 for that! When I contacted the company and sent them a photo, they informed me that "Upon reviewing the arrangement that you ordered and confirming with the designer, we have determined that the flowers sent are within the recipe and guidelines that the bouquet called for, in the size that you ordered. If any minor substitutions were made, they fall within our Substitution Policy guidelines. Therefore, your order meets the product description." So long story short, they did not give me what I ordered, I spent way too much money for nothing, and since they would not admit they are basically cheating the public, I will not be doing business with them again. I highly recommend that you go elsewhere for your flowers.
Same Exact Situation Happened With Us 2 days ago. Never using them again!!
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