
Scoota Mart www.scootamart.com
Customer Service
Quality of website
Value For Money
Scoota Mart www.scootamart.com
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User Reviews
Customer Service
Quality of website
Value For Money
Great Experience
I had a few problems at other stores previously but the staff at Scootamart were so helpful and supportive it made my day. The patience and care they took in making sure I bought the correct product made the experience a good one which I would recommend to anyone in the future. Thank you
Customer Service
Quality of website
Value For Money
Amazing Customer Service .
I had to take my mother to Scoots Mart last week. I had no Idea what was wrong with hers. They were very helpful and patient. I could not have asked for anything more. Thank you so much for the great customer service we received.
Customer Service
Quality of website
Value For Money
As Good As It Gets!!
I went into the mobility store in Preston city centre to have a look at scooters, the store manager was very informative, polite and patient. I decided on buying a folding scooter, he even gave me a generous discount, full warranties and free delivery! A week later I hadn’t managed to get used to my scooter, I went back to see the store manager and he helped me choose a brand new one , more suitable to my needs., I still use it to this day. Thank you ScootaMart 5 stars
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Wonderful Service And Staff
8 shops i visited with my father before we spent a day at fleetwood indoor market.what a charming place,we required a scooter to go in the car for days out,much like last saturday.my father was allowed to drive around the market on what is now his scooter making the day so much better for him.i am taking him to the trafford center today,so thank you Scootamart for giving my father a huge smile and his independence back.
Customer Service
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Value For Money
Sccotamart Sold My Friend A Broken Wheelchair!
In early June 2018 my friend purchased a Vanos Excel wheelchair from ScootaMart. The rep came to her house and showed her the wheelchair, The Rep was very deceptive and he didn't tell us that the front wheels were damaged/misaligned and this made it near useless to use. Unfortunately we only discovered this fault after we had paid the money and attempted to use the chair. We have requested our money back, but they have outright refused!
Customer Service
Quality of website
Value For Money
Terrible End Of Contract Service
My scooter was out of contract at the beginning of July not knowing through scooter mart but through motability I was told that scooter mart knowing I am out of contract and somebody would of should ring me about a collection well no phone call off them so I had to ring myself I was told that it should be picked up today Monday and that somebody would get back to me to arrange everything well no phone call so today Monday I rang and was assured it will be picked up at the end of the day no sign no communication and just pure ignorance I rang head office only to go through to sales who said they can leave a message for morning not any use rang my local shop bury lands and they are as bad never recommend never use again bad bad customer service
Customer Service
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Perfect Company To Use For A Mobility Scooter
I spoke to a very helpful gentlemen over the phone who helped me select the perfect scooter for my dad. my dad received it a couple of days ago and loves it. I will be recommending this company.
Customer Service
Quality of website
Value For Money
Brilliant Service - Thank You!
After months of struggling to walk, my nan finally agreed to look at purchasing a mobility scooter. My nan was certain after visiting the shop she would still not be happy using one. Upon entering the shop we were greeted by a lovely gentleman who proceeded to show us around the shop floor - he could not of been more helpful, he truly made my nan feel at ease as he showed her the different options and explained what scooter would be more suitable for her needs. He was so charming and helpful that myself and my nan left the shop feeling very happy. My nan has also decided she would love a scooter now! I would like to say a massive thank you to you all in Preston you are a credit to scootamart. I would recommend you to anyone!
Customer Service
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I Never Normally Write Reviews But I Had Too!
We bought a Scootamart midi from Scootamart and they delivered next day! The adviser added a bouquet of flowers to the basket and a bow as it was for my mother surprise birthday, they even put it together for us. The service was so good I felt compelled to write this review. Normally I don't bother with such things. The scooter we bought was considerably cheaper than the nearest competitor so we were chuffed to see that the quality of the service was as good as the price. Couldn't recommend them more
Customer Service
Quality of website
Value For Money
Fantastic Service Thankyou
We have been extremely pleased with the whole experience of dealing with ScootaMart from all aspects of the purchase of the mobility scooter, all staff very pleasant, knowledgeable & efficient. Delivery was on time & very quick, full explanation of the scooter on delivery was very good. We found that the scooter we purchased was very good value for money. We would not hesitate to recommend this company.
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