Ampalian www.ampalian.com

hi can anybody tell me if this company is still up and running ?? i bought 2 of my boys lovely scotland signet rings for their 18th and now another son reached that age so need another one . i have tried to call the number but just rings out please help .thanks

I have purchased a ring from Ampalian who have been very helpful indeed. The customer service was second to none. Kerrie helped me choose the stone, the cut and I chose platinum for the metal.

The ring arrived today in a lovely box. It was just perfect and I would like to say thank you to all the team at Ampalian for the wonderful service I received.

I ordered an engagement ring (in plenty of time) so that I could propose while we were on a holiday of a lifetime. I stated on the order that the agreed delivery date was time critical. Just a few days before we were due to go and still no sign of the (now overdue) ring, they finally admit that they were unable to source the main gem and hadn't even started the order. Completely stuffed up a once in a lifetime moment.

A bit of upfront honesty that they couldn't fulfil the order would have given me enough time to get one from somewhere else.

This is the worst ever company to deal with.Believe me.When you ring their customer services on 01243 787813 they take your name and number and promise that someone will get back to you.Yes they do get back to you to take your money and you will be waiting forever for that ring.The fact is that its all rubbish that they have got their inhouse jeweller.They are basically buying rings from their suppliers from somewhere else.That is the reason they can never guarantee the delivery time of the ring.Phone them and ask them when the ring will be delivered and their response will be(we will let you know).Take my advice.Their are excellent websites on the internet who will give you a far better service at competitive prices.Stay away from AMPALIAN...

I purchased a ring for my partner. After it arriving slightly late we were initially very pleased. Less than 2 weeks after purchase one of the diamonds had fallen out of it's setting. We returned the ring to Ampalian for repair which took nearly 2 months.

After receiving the ring back repaired, 2 months on and the ring was sat in a box when another diamond fell out!

I have been sending Kerrie Potts (supposed Managing Director) for well over a month without a reply!

I will not be purchasing from Ampalian again!

I received my ring on Saturday and it is perfect. I have never ever received such brilliant customer service anywhere before and would not hesitate recommending Amplian to all my friends and family. The staff are so helpful and really made my day by ensuring my ring arrived on the day I requested which was 2 weeks before the expected delivery date so I was quite cheeky trying to get it earlier!

Absolutely perfect. Ampalian is an amazing service, from their customer care to the finished product. Highly recommended

The web site was extremely easy to use with all the information required readily available.

All enquiries were dealt with quickly and professionally.

The ring purchased was beautifully finished, presented and documented as described on the web site.

The delivery of the ring was delayed by a few days which was disappointing however this would not deter me from purchasing from Ampalian in future.

Able to review a good choice of jewellery online wirh good pictures. The price of the item I purchased was definitely at a fair price when compared with a similar item seen in a high street store.

Follow up emails on an ongoing basis reassure as to the progress of the order. No money was taken until delivery, the item arrived a few days later than originally indicated.

Even with the bad point taken into consideration Ampalian kept me well informed as to the state of play and when the item I ordered in this case a ring arrived the quality and workmenship was excellent and there was no departure from the online photograph. I would purchase from this company again.

Thank you Ampalian. The ring is wonderful and arrived in good time for our anniversary. Your help was very much appreciated.