Cian Jewels - www.cianjewels.co.uk

The biggest rip off going. Brought an item through Wowcher, never arrived, email after email, no response, finally a response and a tracking number. A number that Royal Mail didn't even recognise!! again email after email, no response. Put up a pay pal dispute,. Wowcher couldn't care less, they had sold a wowcher so had done their job! I think its disgusting that they wont help out, they are dealing with a Rip Off company that lies and cheats its customers but Wowcher dont care, so I have deleted my Wowcher account too. Scum.DO NOT BUY FROM THIS COMPANY THEY WILL TAKE YOUR MONEY AND GIVE YOU JUNK.

Purchased an engraved jewellery from Cian Jewels through Wowcher. It never arrived.

I have contacted them many times but I am not getting a resolution. Please never ever buy items from them.

I purchased a tree of life necklace from this company for a present for my sister's birthday. The necklace arrived within a few days of placing the order and my sister was so happy with her necklace which I had engraved with her 4 children's names, it is a lovely item and great customer service.

I ordered from here on the back of a wowcher offer for a Christmas present in the beginning of December. I emailed the seller on 23/12/14 as it had still not arrived and a new one was sent recorded delivery. The recorded delivery item was received after Christmas but I was happy that action had been taken to resolve the issue. This bracelet fell apart within a week so I emailed them to advise and a replacement was sent with a free gift as way of apology. I do not think the goods are worth the retail price, the quality is no where near good enough for that however I can not faulty the service.

I ordered my item from this company but didn't receive it within the 10 days delivery slot. I chased and chased for an answer but was fobbed off time and time again. I finally arranged a first class redelivery but when my item arrived it was cheap, possibly Chinese rubbish. I will chase for a refund because I wouldn't even expect to see this kind of trash in a 20p machine.

With so many bad reviews its seemingly a miracle anyone buys off this company at all. Don't be afraid to speak your mind and complain if things aren't right. Businesses cannot be allowed to get away with abysmal customer service and shoddy goods.

So remember folks, just because a company has a glittering website it doesn't mean you should trust what you are buying from it implicitly.

Ordered 3 bracelets from wowcher for my sisters. Bracelets were on discounted price from the original price of around £50. On arrival i notice that there cheap and tacky bracelets and not the elegant classy bracelets mentioned. DON'T BUY FROM CIAN JEWELS,COMPLETE RIP OFF.

Ordered a leather bracelet and was meant to arrive in 10days, I sent emails and received no answers from this company at all! Very annoyed that they took my money and I have not received my (PAID FOR GOODS) this company is a total RIP OFF!

No matter how many times you enquire where your order is they just fob you off.I will never deal with this outfit again.

Absolute waste of time. I purchased a bracelet via a Wowcher deal for a christmas gift. When the bracelet failed to arrive I contacted Cian Jewels. The company did not respond to me until I chased Wowcher and only did Cian Jewels advise me they had no knowlege of my order, despite having been provided with the Wowcher redemption number. Cian Jewels then ignored all correspondence sent to them, the telephone number on the website does not work, and eventually I recieved a refund from Wowcher.

A complete and utter waste of time with non existent customer service, although from reading some of the other reviews perhaps I had a lucky escape by recieving a refund....

I would not reccomend this company at all.

I ordered the "I love you to the moon and back" necklace in rose gold via WOWCHER. It was part of a birthday gift.

The 10 day delivery came and went. I had to ring them and they claimed they'd never received the order. I then had to ring Wowcher. Eventually they agreed to send the item first class to arrive for the birthday date which was 3 days away. Eventually it arrived...4 days after the birthday...only I didn't get what I ordered. I got a fairy. I tried to contact them by phone which is hopeless. Emailed and was advised they'd send the necklace and a gift as a sorry.

A week later a rose coloured chain arrived with a charm of a moon and a star which doesn't fit the chain and was silver...NOT AT ALL WHAT I ORDERED...and not that I care but no free gift.

They've agreed to send another...and another free gift. I have bought something else from somewhere else. Save your money guys and buy elsewhere. It's cheap tat and a poorly run business.