Ultrapulse Lasers - www.ultrapulselasers.com

Ultrapulse Lasers - www.ultrapulselasers.com

User reviews
1.5

Customer Service

1.8

Quality of website

1.5

Value For Money

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Ultrapulse Lasers - www.ultrapulselasers.com

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Ultrapulse Lasers - www.ultrapulselasers.com
1.4 15 user reviews
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1.5

Customer Service

1.8

Quality of website

1.5

Value For Money

User Reviews

Salmaismail
4

Customer Service

4

Quality of website

4

Value For Money

Good Customer Service

I have been a customer with ultra pulse since 2010 and 7 years runing I have had no major problem with my laser machine I even upgraded to a new laser machine with him and traded my old machine and was given a good price for the machine

And it's been 4 years since I had my new machine I have had no problems with it since

And I am now looking into ordering another 1 more upgraded laser machine so I think if u have a good understanding with the person I dealt with then he is very responsive and supportive and he always looked after me

Cocopop5
1

Customer Service

1

Quality of website

1

Value For Money

Cheap Ebay

I bought one of Ultrapulse machine on ebay which i will never buy anything like this on ebay ever again. All of his brand new machines will continue to break so he can ignore people, putting them in a position they cannot get help. People have no choice but to buy parts on ebay. Little do they know that it is the same person who sells the parts on ebay in other accounts too, so he can make extra bucks. A way for this heartless man to make more money out of your broken machine which should have been covered under warranty. Best bet is to throw the machine in the bin and buy from a proper company.

3
Mariaslk

What's the other person's name on Ebay as I was looking at buying one of these? thanks. Can you recommend a reputable supplier?

yourboyozzy

Now operating under http://www.ukbeautymachines.co.uk/

yourboyozzy

He's now operating under http://www.ukbeautymachines.co.uk/

petersmih
1

Customer Service

1

Quality of website

1

Value For Money

Total Bad Man And Business - Avoid

TAKES YOUR MONEY, and rips many customers off. Sells faulty china toy lasers.Now being hunted by lots of buyers. He shuts one LTD company down and opens another.Customers losing £12.000, £4460, £1760. etc etc. Does not fix faults when under warranty and keeps your laser. BAD BAD business idiot, if he kept the business correct he would have lots more loyal customers and make more money.

NOW TRADING AS ukbeautymachines ALL SAME COMPANY!!

4
yourboyozzy

Now operating under http://www.ukbeautymachines.co.uk/

Sonic2017

They are trading as ultrapulsestudio now. He is on Groupon

Sonic2017

He is selling under ultrapulse studios at the same address in horsforth

L0uise10

Hello

I am currently taking to court for same thing we need to talk 07773554375

cjcg1984

Ongoing Court Battle....avoid This Company!

I was sold a faulty machine by a man trading as Ultrapulse which got seized by Environmental Health a couple of weeks after I recieved as it, the machine was not fit for purpose & was dangerous. Trading standards are involved and found that the components and CE certification was fake when they traced it. He has ignored any corresponse I made requesting a refund of £4470 which I paid for it. This left me no choice but to start a county court claim which I won against Ultrapulse. A few weeks later I recieved a letter from there liquation team stating that Ultrapulse had been dissolved, although in actual fact they are just trading under a different name of Ultraplus. I have now had to make another claim to sue him personally and awaiting a court date. If anyone else has been in my position could they get in touch please I am hoping to hand the judge a list of statements from other people he has ripped off (which is quite a few) and highlight the fact he is a bad man and should be stopped from trading any more dodgy machines.

12
Chezzap

Can u tell me his name as iv just bought one of someone called Sean and now I'm worried

s13x

Can i contact you regarding this matter as i have had the same problem and would like some advise to take this further. Regards

yourboyozzy

Now operating under http://www.ukbeautymachines.co.uk/

Sonic2017

He is still trading he is on Groupon

Sonic2017

He is still trading as ultrapulse studio now he is on groupon

kev7retreat
1

Customer Service

1

Quality of website

1

Value For Money

He Is Not Trading Under A Different Name

Ultrapulse has shut down their company and now trading as Ultralase Ltd to avoid liability. They done a runner Many people tried to take him to court several times for unsafe laser glasses and providing faulty cheap machines that health visitors will not want you to use.  So many more unhappy clients  AVOID at all costs

1
Sonic2017

He is still trading as ultrapulse studio he is on Groupon

Guest
1

Customer Service

1

Quality of website

1

Value For Money

Avoid At All Costs

Worst company I have ever dealt with. Once sale is complete there is no customer service, avoid this company and save yourself a lot of money and hassle

Andrewarcher
1

Customer Service

2

Quality of website

1

Value For Money

Avoid These Charlatans At All Costs

I can only assume that any positive reviews are being written by these guys themselves as I can't imagine that ANYONE could possibly have a good word to say about them.

I can't go into all the problems we've had with them with the IPL machine we bought but below are some highlights:

- NO aftercare help, once they have your money they couldn't care less about you

- their machines are trash. They're imported Chinese rubbish which will go wrong time and time again meaning that you will need to repeatedly order replacement parts to fix it, which leads me nicely to my next point

- they don't keep any parts in stock, if you need anything, even parts you're paying for yourself it'll likely be MONTHS of waiting (no exaggeration) to get what you've ordered. Neither of these guys seem to know what day of the week it is. You cannot rely one them. All the while your machine isn't working and you're losing money. They don't care.

- if you DO buy some equipment or parts from them and need anything at all get prepared to hear some excuses... The delivery hasn't arrived, it got cancelled, it got stopped at customs, it's been eaten by a crocodile, it spontaneously combusted in the box. Whatever the truth is, you'll never know. But forget getting what you want when you want it. That won't happen.

I honestly regret the day I came across these chancers, they put us out of business months ago as we couldn't continue with the long periods of 'downtime' when parts we needed weren't ordered or took months to arrive. We're thinking about relaunching later this year but I'd rather marry my daughter off to The Yorkshire Ripper than use Ultrapulse again. AVOID like the plague.

2
championi

We took the clown owner of the business to court and recouped all our losses over 12 months after they stole our savings. Mugs.

It's good to see that you kept your sense of humour though...

Joanneyannetta

Totally hear what your saying. I bought a machine two years ago and been unable to use it. Still paying for it now. The whole outfit is a joke and once your money is in their pocket you don't exist. I don't trust the equipment after reading the experiences of other buyers. The instructions are a joke and make no sense... And I've level 4 trading in laser technology.

I've cut my losses and bought a reconditioned lynton laser machine and can say hand on heart it works fantastically. Don't risk your business rep by going cheap. The risk to your client and yourself far exceeds any financial returns. There are plenty of good well renowned reconditioned equipment around, which is backed up with evident and research. Take your time on buying and explore the market but keep away from Ultrapulse or Ultraplus as they seem to have renamed themselves as. All you will end up with is a pile of scrap and empty bank account

DragonT
4

Customer Service

3

Quality of website

4

Value For Money

No Problems Here!

I have had a good experience with Ultrapulse and my business is doing very well from the tattoo machine I bought from them, It's paid for itself very quickly. I think there are a few inexperienced business people reviewing - This industry is a very cut throat one - and people are taking other peoples ideas left right and centre....I'm lucky i have several services I offer so I don't rely on one or two things. I met the owner and found him quite a pleasant and helpful chap,

The machine has had a couple of hiccups but they were sorted out reasonably quickly and without a great deal of fuss.

Thumbs up from me!

1
championi

Correct... More 'experienced business people' certainly wouldn't have purchased grey import, cheap, Chinese tat that these guys offload.

They would have obviously bought from a company, who have a good reputation. One that doesn't have to change its name every few months, in a vain attempt to lose its reputation.

Good people have lost thousands as a result of the indiscriminate negligence of this company.

If you're happy to use their equipment on your customers then good luck to you... And them.

121GGF
1

Customer Service

1

Quality of website

1

Value For Money

Stay Well Away!

This company claims they are now called ULTRAPLUS! I have received FAKE eyewear and they have done nothing about this, also I have just found out my machine is also FAKE!

TERRIBLE customer service - Hung up on me 3 times, claims they had customers - IM a customer! He is very very Rude and as for the other man selling doggy machines and eyewear - This company & new company needs to be shut down!

1
championi

Agreed. I'm surprised the leeds courts haven't informed the council.

Guest
1

Customer Service

1

Quality of website

1

Value For Money

Do Not Buy

PAIR OF IDIOTS DO NOT DEAL WITH THIS PAIR YOU WILL GET RIPPED

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Q&A

Miketari

Hello,

Where can I purchase the handle with different filters either in US or anywhere in the world to be shipped to US?Regards,

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