Star Phone www.starphone.co.uk

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DO NOT BUY A PHONE FROM THESE PEOPLE! I cannot emphasise this enough. After ordering a phone from them, and then waiting 5 weeks being given every single excuse under the sun about why my phone had not arrived, I eventually lost my patience. I complained to both West Yorkshire Trading Standards and Cheshire Trading Standards. I also complained to "Starphone" and their parent company Dextra Solutions. I then received a call from an in house lawyer from the parent company Dextra who basically confirmed that Starphone were disreputable outfit with whom they were ending their contract supplying phones. He agreed to arrange to end the contract which I had begun on the phone I had never received. Apparently Starphone had never even ordered me a phone - they had just connected my contract so I would be charged by Vodafone and they would get their commission. Absolute nightmare which has involved me losing the number which I wished to port in. Am now considering referring the matter to the police also. Absolute rubbish - stay away!

I was told about Starphone.co.uk from my cousin, who has also taken out an order and is happy with his phone. At first I was a bit iffy but I thought I'd check it out for myself, I needed a new phone and contract, so I thought why not. I spoke to one of the sales staff from Starphone.co.uk, she was very helpful and polite and knew what she was talking about. So I went ahead and placed the order, I have had my contract just over 8 months now. I have rang Starphone.co.uk 3 times since and every time I called, they have been polite and helpful, firstly I was shocked that I got through straight away within 60 sec, previous companies I've called I've waited as long as 10 to 15 minutes. I took a cashback deal out with Starphone.co.uk, I was a little scared at first because you hear all sorts about companies not paying cashback, I post my 6 bills and voucher and within 28 days I received my money. I am very happy with Starphone.co.uk and would recommended to others.

I received an e-mail from Star Phone offering Free Line Rental with a free phone. Curious, I went to their website and found that the deals were refunded as cashback. They were honest about their deals and explained exactly what I would be paid and what I had to do to claim it. I ordered a phone and it was delivered in less than 48 hours!

The customer services have been very helpful throughout my contract, and I have just received my first cashback refund of £210.00 as promised. If you have been caught out in the past with cashback deals I would recommend Star Phone for purchasing a new deal.

I bought a mobile phone from www.starphone.co.uk, exellent service, quick delivery. I received my handset within 2 days from placing an order. I have recommended the company to my friends as a few of them were looking for new contracts.