ContactLensXchange - www.contactlensxchange.com

ContactLensXchange - www.contactlensxchange.com

User reviews
3.5

Customer Service

3.4

Quality of website

3.2

Value For Money

write a review

ContactLensXchange - www.contactlensxchange.com

When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

ContactLensXchange - www.contactlensxchange.com
3.4 10 user reviews
560%
40%
30%
20%
140%
3.5

Customer Service

3.4

Quality of website

3.2

Value For Money

User Reviews

threedogs
1

Customer Service

1

Quality of website

1

Value For Money

Does Not Cross Check Prescription

I ordered a contact and clicked on the wrong pwr and they sent it anyway without reviewing my prescription. I contacted them and told them and they sent a message that I could not return it as pur there website. I contacted them back and told them that is is a law in the U.S. that they cross check the prescription and them sent me the same message. so I called paypal and they returned my money. DO NOT BUY FROM THIS COMPANY

Kristaljane
5

Customer Service

5

Quality of website

5

Value For Money

My Experience With This Company Is Great. The Cont

MY experience with this company is great. The contact lens looks natural when i wear it and I get so many compliments. When I placed my order, I accidentally put the wrong address. After i contacted the customer service, they immediately corrected the address. I'm super pleased with the product because they blend so well into my eye. I've never payed such a price for a contact that looks this good.

I love the service and the products on this store, very fast shipping despite the fact that postal sevice is very slow in my area, unlike other sites where I have to wait up to two months. would honestly recommend to anyone.

happydreads89
1

Quality of website

1

Value For Money

Mislead

First off.... They make you think you are buying a box of contacts and that would mean 6 contacts, right? Nope, they call it a box and only put in 3. It takes more than 2 weeks to ship so get ready for the wait. And to top it off I have an astigmatism so I need the hash marks on them to put them in correctly, just like every pair I've ever had. Do you think these have those essential marks in them. Of course not. Disappointing.

LemonCrisp
5

Customer Service

5

Quality of website

5

Value For Money

Wide Range Of Products And Excellent Customer Service !!!

I have been wearing contact lens for almost 3 years now. I had been ordering from a few contact lens online stores.

From my experience, Contactlensxchange is the best store that you can find which will fulfil all my needs.

I find that their customer service staff had been very helpful and patience. They will answer my queries professionally and promptly without fail.

This is what I like about Contactlensxchange !!!

They will always provide me with a tracking number when they had shipped the products. Based on this information, I am able to track where is my package. I always received my products and it was in excellent condition and on time.

I had no issue accessing their website as their website is very easy to navigate. I can easily choose the products that I want.

The payment process is very well organised and simple. Payment is NEVER a hassle.

I would strongly recommend them to my friends and anyone who wants to buy contact lens online.

I had never regret on my decisions to buy from them. You had secured me as your loyal customer !

Keep up the good work, Contactlensxchange !!!!!!

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Great Product And Customer Service

I've been ordering for years. No hassle ordering and quick delivery. Never had a problem. Prices are much lower than the competition.

Claudette49
1

Customer Service

3

Quality of website

1

Value For Money

Avoid. Avoid. Avoid

I can't believe how misleading and uninformative their advertising is!! Contact lenses from other sellers are 6 (six) per box. I understand their price is much lower but unfortunately it did not occur to me that the difference would be only 2 lenses per box. I didn't see that until after receiving them and then going back to their website to see what I had originally missed. Had I seen the 2 lenses per box, I would NOT have ordered from them. Oh, and shipping costs from overseas was $15.56!

I am greatly disappointed. I thought I had found a great deal. Lesson learned. You get what you pay for. If it's too good to be true...

chelseahamm
1

Customer Service

1

Quality of website

1

Value For Money

Sells Expired Contacts - Beware

This company sent me the wrong product. Not only was it wrong, the product was expired! When I asked for an exchange, they accused me of lying and said I'd have to pay return shipping on top of another $50 shipping fee. Customer service was rude and unfriendly! I had to go through my credit card company to get my money back.

They post misleading P.O. Box addresses on their website, but they are based in China.

NinaHsu
5

Customer Service

5

Quality of website

5

Value For Money

Reliable Webstore And Great Product

i am always skeptical in ordering stuff online as i have many terrible experience , but to my surprise shoppping at contactlensxchange was easy and fast.

I can easily select the choice of lens, color and model that i like and by just a simple fews clicks the order is done without any hipcups.

The order was arrived on time although i really hope that it can be here like the next day .. ha ha , may be too muck too ask .

Overall i am a very satified customer and will shop here again

Guest

Initially Suspicious, Pleased With Result

I bought contacts from contactlensxchange.com for my Asian girlfriend, who wanted contacts not sold in the US (at least to my knowledge). I was a little nervous, as a lot of the reviews I read were in non-native English and probably not US-based. I ordered the contacts on September 30, and they arrived in my mailbox in California on October 11. For cross-Pacific shipping this seems reasonable. The contacts were as advertised and were the correct power. I will buy from this vendor in the future for similar purchases.

helenhunt
5

Customer Service

5

Quality of website

5

Value For Money

Excellent Product And Service

I always love colored contact lenses but i really cannot find one company that can provide me with a good range selection of color lens to choose from . They either have a particular brand but it is not comfortable for me or they have good selection but the price is too high .

I was introduced by my best friend who came across contactlensxchange by another close friends recommendation and i found it ! This place was great , they have a wide range of brand colored contact lenses that i can choose and also the price is very resonable to match ..You cannot ask for more

The best color contact lens webstore that you must check it out !

1 - 10 of 10 items displayed
1

Q&A

There are no questions yet.