
Ash Footwear - www.ashfootwear.co.uk
Customer Service
Quality of website
Value For Money
Ash Footwear - www.ashfootwear.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Horrible Customer Service.
Horrible customer service.
I ordered my shoes 2,5 months ago and didn't get them. However the delivery cost is 40 euro.
They are not even interested to fix the problem.
Better to buy from resellers.
Customer Service
Quality of website
Value For Money
No Free Returns
they do not offer free return for online orders which is quite rare today in 2021!!!
I paid £13 postage fee for a pair of shoes that did not fit
Beautiful Collection Of Shoes
They have beautiful collection of shoes with latest style. Got some good discounts too.
Great Shoes
It was my first time buying from ashfootwear.co.uk directly, and I was more than pleased. I've got a lot of quality and price ratios. The shipment was so safe and quick. I recommend it because someday I will be back as well.
Value For Money
No Repair Service
I hardly ever leave reviews but this company has me flipping.
I bought a pair of their shoes from a retailer, Farfetch. The pair had crystals and studs on and within 2 months of wear, most of them were out already. The shoes were in an almost non-wearable condition and to think that I have spent US$200 on this pair that hasn't even lasted me 3 months, yet alone an year.
I brought the pair to my local ASH store and was told "Sure, we'll fix it." I receive an email about 2 days later to pick the shoes up cuz they aren't gonna fix the shoes. Reason?? Because even thou the shoes were clearly from that brand, they weren't bought from their store. Was also told they don't even have a repair service!! How do you even call yourself a shoe store and make multiple studded sandals without a repair service?!?!
Now after 2 months of buying the shoes, I don't know what to do of the shoes with most of the studs missing and all. Thanks, Ash. Won't be buying from you ever again.
Customer Service
Terrible Customer Service
Brought a pair of shoes from Ash was sent a faulty pair - sent shoes back to company (had to pay own postage which was not reimbursed) and was told they found the shoes didn't have a fault! Ridiculous as shoe's were indeed faulty. Was sent another pair out of a 'gesture of good will' and received the pair in a second hand tatty and dirty box. Very disappointed customer.
did not have that problem. I ordered a pair for my daughter and they were to big and was sent a smaller pair in a few days
Customer Service
Quality of website
Value For Money
Great Shoes.
I bought the Ash majestic trainers, overseas delivery was speedy. Really happy with the trainers, they look amazing. I would say the sizes seem to be on the generous size, I could probably have ordered the size down.
Customer Service
Quality of website
Value For Money
Best Seller !
It was my first time to order directly from ashfootwear.co.uk and I was more than satisfied. I got a great deal of ratio quality and price. The description was exact because the model I ordered run generous as mentioned. The shipping was so fast and secure. I do recommand because I will comme back someday as well.
Customer Service
Quality of website
Value For Money
Uber Cool Sneaker
Being a HUGE fan of 'Ash ' boots as soon as I saw these beauties I 'added to basket' within seconds!!! Haven't seen these anywhere else ( yet) so feeling very unique at the moment ! But as it continues to rain here in Uk only worn once so far and received sneaky looks from fellow sneaker geeks!!! Seriously comfortable! Seriously on trend with the floral embroidery , just exactly what I wanted to compliment my black leather & clay leather Ash virgin tops from last year!! Will look great with ankle grazer denims or white trousers / shorts/ dresses in the summer!! Catch these beauties while you can as got a feeling they won't be in stock for long!! Expensive! But HEY.. 'aren't we all worth it!!?'!!!!!!!!!!
Customer Service
Quality of website
Value For Money
Super Beautiful Suede Boots¡¡¡¡
I like everything about the boots, they were exactly like they show in the pictures, super flattering and nice¡¡¡
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