Cloggs www.cloggs.co.uk

I ordered a pair of Skechers shoes in my normal size, when they arrived they were too big. I emailed customer service asking them to measure exactly toe to heel length which they did and they replaced for a smaller size with free postage within days - brilliant. Would definitely shop with them again.

Bought some Barbour willies - unfortunately the didn't fit so requested an exchange and sent the item that day with the provided returns label - 10 days later they can not find the item?!.Looking at previous reviews this is an all too common occurrence. I have never had a parcel go missing with any other company I shop online with! I will be speaking to my credit card company to dispute the transaction and get my money back if they cannot find it soon! terrible customer service!

I question whether this business should be allowed to trade on line - there is no response to telephone calls on their customer care number as a recording says there is a technical fault or you get through to music only. Also they do not answer emails. So, they charged me for a pair of boots and then cancelled the order as although shown in stock on line there were none in the warehouse - I have been after a refund now for nearly a month and cannot get any response from Cloggs at all. As they are part of JD Sports perhaps the staff have all left in protest at the way they are treated !!

Ordered my shoes Monday with standard delivery, received them the next day! Very impressed with their service and email updates.

Just a bit gutted that there was a code on their website for 10% off the next day! But never mind!!

An absolutely amazing experience!!!

Website easy to use , product available plus 20% discount .

Ordered in the evening arrived the very next morning

Everything correct and even received emails keeping me updated as to items being dispatched

So very impressed

Well done wish every website was as efficient!!

Ordered go walk shoes. Fabulous. Fantastic service. Very fast delivery. Would recommend Cloggs and use again in the future.

Great company. So easy to use & very quick.

Super fast delivery ordered one day receive the next with standard postage which is free.

Great price in the sale plus an extra 15% off.

Which all online company's were so efficient.

I would recommend buying from this company & I will do so again!

fantastic service,ordered a pair of shoes and arrived within 24hrs,and the price was right,what more can I say

I ordered a pair of flitflops at midday and they arrived the following day although I selected the free delivery service which takes between 2-4 working days.

They emailed confirmation of the order, then confirmation they had been despatched and then confirmation they were on route to me.

A quality service at a quality price.

Would definitely use again and recommend.

I ordered a pair of Fitflops and after a couple of months they developed a fault. I emailed Cloggs who replied with a free returns label and within a couple of weeks I received a brand new pair! I was extremely pleased with the initial fast delivery and especially the efficient after sales service.