A Wedding Less Ordinary - www.aweddinglessordinary.co.uk

A Wedding Less Ordinary - www.aweddinglessordinary.co.uk

User reviews
4.3

Customer Service

4.7

Quality of website

4.5

Value For Money

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A Wedding Less Ordinary - www.aweddinglessordinary.co.uk

A Wedding Less Ordinary - www.aweddinglessordinary.co.uk
4.27 174 user reviews
578%
42%
31%
20%
111%
04%
4.3

Customer Service

4.7

Quality of website

4.5

Value For Money

User Reviews

nessieann
1

Customer Service

Do Not Use...

I ordered personalised wedding favours and hoped, as stated on this company's website, that I would receive them within 14 working days. I placed my order on the 4th February 2017 and I still haven't received my items even though my money has been taken. I rang this company on the 23rd February but was advised that nobody was available and I would receive a return phone call. This did not happen. I did, however, receive an email from their customer services department and was informed that my order was processing and would be despatched, and I quote: "Next Friday after arrival from our printers." By my calculations, this means my items should have been sent out by Friday 3rd March. However, today is the Friday the 10th and I still haven't received my order. In fact, the online status still says 'awaiting fulfilment.' I believe I have given this company more than enough time to deliver the goods that I have already paid for. I have emailed them again today and shall await their response.

In short, I would not recommend this company to anybody.

1
WeddingLessOrdinary

Hi,

Unfortunately, we have not heard back from you from our emails and the full refund we provided you along with your goods free of charge. Please do contact us if you would like to discuss your order as we would be happy to help as stated in our communications with you.

Your order was estimated to be with you on the Tuesday however as we explained and fully apologised for, your order was delayed. We therefore instead of cancelling your order for full refund, we gave you a full refund and still delivered your order in full 7 days later as a gesture of goodwill.

It is unfortunate you did not take the opportunity to get back to us or our offer of a phone call, however I can confirm both your full refund and your order have been received by you.

As I explained in my email to you, your order was gratefully received and we apologise that you experienced a delay.

Customer Services

A Wedding Less Ordinary

Carlyd2002
4

Customer Service

3

Value For Money

Recieved Items.

After reading all the bad reviews about this company and how people didn't receive there orders I was quite concerned. After waiting 3 weeks mine have arrived and I'm very pleased

Guest
4

Customer Service

4

Quality of website

4

Value For Money

No Delays !!

We had been disappointed with our favours not arriving from a different Company with only 6 days left to the Wedding, however we ordered from yourself and our items came in 3 days which was fab. We were very pleased with them.

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Great Service

I ordered a number of different favours for my beach wedding, all arrived in great conditon and quicker than expected. Thank you

ClaireSch

Great Service And Super Fast Delivery

This site have lovely, unique wedding products at reasonable prices. The ordering process is simple and user-friendly and the delivery is really prompt. I would certainly recommend the site and would definitely buy from them again for a wedding or other event.

Guest
4

Quality of website

4

Value For Money

Great Place To Shop For Your Wedding

Great site and easy to find your way around,order duly arrived on time and in good order.

3
ninashaw01

how did you get on, they robbed me too

can you let me know

ninashaw01

SAME HERE , HOW DID YOU GET ON?

let me know please

Sian1976

lucky you! I hvae been waiting a month for mine and get married in 5 days and cant speak to anyone as noone answers or replies to my emails. Basically stolen £200 from me!

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Wedding Favours

I have ordered and recieved my favours from a wedding less ordinary. The service has been fantastic and I wouldn't hesitate to recommend them to any bride or groom. The selection is fantastic and plenty of ideas. The only thing I didn't like was the fact that I couldn't order less than 12 of the vodka miniatures when I needed only another 4 but that could have been out of their control.

1
Sian1976

lucky you! I hvae been waiting a month for mine and get married in 5 days and cant speak to anyone as noone answers or replies to my emails. Basically stolen £200 from me!

CatB27
5

Customer Service

5

Quality of website

5

Value For Money

Great Site, Absolutely Loved It For Our Wedding! X

great site! enjoyed browsing throughout our whole wedding planning :) each time I bought from here found exactly what I was looking for straight away that I just couldn’t find anywhere else. Theres just an amazing choice, checkout is simple to use and so pleased with all the little favors and our bridesmaid , flower girls presents.

Very helpful service & everything was quick to arrive, a big help. I have recommended to friends. Thanks! x

MagsR
5

Customer Service

5

Quality of website

5

Value For Money

This Little Light Of Mine........

I am delighted with the Pine Cone Design candles and Ivory Damask Gift Box candles which I ordered from A Wedding Less Ordinary.

They are a talking point 'favour' to give to guests at our golden Wedding get-together soon. Perfect!

The service was good and I was kept informed of the tracking of my parcel, which, through circumstances out of their control, was a little delayed.

I hope they do as well as they deserve to!

GollyMollyMiss
5

Customer Service

5

Quality of website

5

Value For Money

Have Used A Few Times And Recommended!

We have used this site a few times and have always been happy with delivery and service. Beautiful selection and choice! I have recommended to our friends getting married in August. Thanks!

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