Tiny Treats www.tinytreats.co.uk

OMG!!! Cant believe this company is still aloud to have a website and sell to people, 4 Years ago I ordered a wedding guest book, feather quill pen, garter and confetti cannons. they took my money instantly and never sent me the goods, I had spoken to them and they promised they would be there! Even on the morning of the wedding they answered the phone and said they would be there by dinner time! I am just sorry i couldnt get my money back. They need to be taken to court!!! I have put one star for all because thats the lowest when really they deserve NONE!!!

Oh Dear! Looks like I ve ordered my wedding shoes from the wrong web site. I placed my order on the 28th Feb and to this day still haven't received them, they took my money straight after placing the order. I left about 5 messages after the 30 days, on there answer phone and a lovely lady did call me back and set my mind at rest, and said that the shoes were out of stock and I would receive them in the next 2 weeks. But.....guess what? Nothing! I have called them again and left messages but not had a reply. Talk about adding to the stress!

Ordered shoes which did not arrive for ages - in between agreed to cancel the order.

The shoes arrived and we agreed that they could be sent back and we'd receive a refund plus postage because of their mix up.

Posted everything back and despite emails bouncing back and forth we've not been able to get in contact with them now.

Which ever body policies these websites has failed miserably. I am now stuck unable to obtain this particular shoe for my daughter's imminent Holy Communion.

This is the same old story as everyone else I'm afraid. I returned shoes to them and still haven't received my refund. My emails to them bounce back, some American voicemail on their phone, and now the website has been pulled, so there is no way of contacting them. I have contacted trading standards though and my bank, it seems there may be something that can be done, but I won't hold my breath.

Why did I not read this site before I ordered from Tiny Treats! I would never have done business with them. Ordered favours in November, they never arrived, and nor has the refund. I have contacted them by mail several times, each time being promised that my refund is on its way. Last email was around two weeks ago, and now the emails are being returned as undelivered and their website appears to have disappeared.

I have also ordered from this site to be told the 30 days story. Having waited for the 30 days, I contacted the email address to have my mail returned as unknown address. I am also not able to get to the web site. Have contacted Hartlepool Trading Standards. I may then be able to get the refund from my credit card company.

I emailed them to say that I needed my shoes earlier than 30 days. I received emails telling me that they would do their best to get them to me. However, I emailed back a few days later asking for a estimated delivery date for my order and I had no reply and I have heard nothing for 2 weeks. Their website seems to have crashed and there is no point in me calling just to get an American man tell me to leave a message. I emailed one last time telling them what I thought about their customer service......no reply!

I ordered shoes from the site in February which they told me were out of stock. So I cancelled the order and was told I would be refunded the money straight away. It is now nearly 3 months later and I still have not had the money. I have had none of my phone calls returned and have not had emails replied too. The level of customer service is disgusting and it is unwanted stress when you are planning a wedding.

Only 1 sent of cufflink delivered when ordered 2 - had note written on invoice saying I would be refunded for the cost of 1 pair as they were out of stock. 1 month later no refund. Have contacted via email and telephone - no one gets back to you or refunds your money! The goods are nothing special and for the hassle its not worth it