Web-Blinds - www.web-blinds.com

Ordered wave curtains which were lovely and well made. Track let them down. Cheaply made and silver screws instead of white to match the track. Plugs and screw didn’t fit well

blinds delivered 3 days late. wand control that adjusts blinds keeps falling off. did not get back to me when i phoned to ask about late delivery. wished i should have read these reviews before i bought blinds from web blinds.will not recocmend or buy from this company again. as for the quality blind looks like paper strips hanging in the window

Have ordered Web Blinds loads of times.

Their product is good but delivery is so poor.

Give times and dates but never show on right day or

at given time.

You can waste days on end expecting them to show up.

But they never do.

OMG - Customer Service and Quality Control really disappointing - wouldn't use again and wouldn't recommend! We've just complained about a large wooden blind of over £100 we've just had made and upon fixing it up have noticed one slat is completely a different colour to the rest of the blind! How on earth did that get through their checks/quality control??? Real shame their customer service empathy is rubbish when really they need to offer better understanding of the inconvenience and disappointment it's causing customers and a better discount/compensation for the hassle. This is the second order fault (their errors) we've had with this company too, so after giving them benefit of the doubt first time around we def now won't ever use them again. Sort it out Web-Blinds and read some of the awful reviews your company has on here!

I couldn't agree more with a previous reviewer! This company is simply awful. I had a similar experience. I ordered a set of blinds, they arrived on time and in good order, but they were not the colour I ordered. Similar yo previous reviewer I'm being told tough. Terms and conditions are being quoted to say goods may have a minor or immaterial difference to those displayed on the site, but to order one product colour and have a product colour delivered that isn't even advertised on their site and still be told tough is a bit galling. I wonder how many people are out there with wasted money on goods that are not fit for purpose but don't seem to be able to get through to this company. This is my second experience of this company and one that will never be repeated! PLEASE take your money elsewhere!

DO NOT USE THIS COMPANY, i ordered blinds from them for a skylight window using the code as instructed, when they arrived they didnt fit the window so i phoned them up expecting they would say send them back but no i got told TOUGH! The code system isnt explained properly and not im £131 out of pocket with 2 blinds i may as well throw away. RUBBISH COMPANY

Beware exact box you have to tick when placing order does not mean exact I'm told by an unfriendly customer service so my blinds are too short .I've ordered exact before and got exactly what I've ordered not this time but reading reviews looks like it happens too others. Won't be ordering again.

Having ordered exact size blinds they turned up shorter than I ordered. After phoning them they agreed to replace them but unfortunately they sent out the same size as they wrong ones I had first time around. I phoned them again in dis-belief but this time I got the run around for a week and a half. This time they were not the slightest bit interested in a resolve. I would never buy from them again nor would I recommend them to anybody. the product I received is "not fit for purpose". I would have liked to have known before I purchased that if you order and pay for an exact size blind from this company it doesn't mean you get an exact size. If I were you reading this, go to a local company that you can rely on. This company is no good and their customer service is appalling. They won't take your complaint seriously just fob you off . You may think their products are good value but you get what you pay for. Avoid at all costs ...........the funny thing is I have 12 more blinds to get for my conservatory , Will I buy them from Web Blinds ..............Not a chance!

I ordered 4 blinds, 2 of which were broken, which was only apparent after spending time and money installing. The service I've received since trying to resolve has been nothing short of appalling. I wish I'd never used this company. Despite asking repeatedly to talk to a manager they refuse. Would not recommends.

Ordered a blind specifically on express delivery to arrive before weekend. Web-blinds (aka Hilary's Blinds) called to say that colour was out of stock and did I want an alternative. Asked if they could email as I would talk to my wife first. They emailed advising to call or respond by email. I responded with an email requesting a change of colour within 45 minutes. No response so emailed the next day. No response again so called the next day to be told that emails are answered 24 to 48 hours later and factory has closed so no blind for the weekend.