Go Skippy Insurance Reviews - goskippy.com/car-insurance

Go Skippy Insurance Reviews - goskippy.com/car-insurance

User reviews
1.2

Customer Service

1.4

Value For Money

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Go Skippy Insurance Reviews - goskippy.com/car-insurance

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Go Skippy Insurance Reviews - goskippy.com/car-insurance
1.16 519 user reviews
53%
42%
30%
21%
195%
1.2

Customer Service

1.4

Value For Money

User Reviews

EduardSH

Useless

As someone said earlier, they are a rip off!!

Very nice indeed, before you have to cancel a policy. Why would you not think that a household would have more than one car? Providing bad service to one person could mean you lose the business of other 2 or 3vehicles. We sold the vehicle that we had the insurance on it and they want £175 cancellation fee. All admin fees. Absolut rip off! We have other 2 vehicles registered with them, safe to say we will wait for the insurance to end and we will never eve use them again. ..not customer friendly, would and will not recommend! Don't even bother to reply with the same ... that you reply just to write something down. As it's absolutely useless to say "please contact us to come to a resolution", you should've done that on the phone earlier.

1
StevenYates

Trying to charge me £275 cancellation and administration fees the same day as they took a £121.00 payment on my monthly bill taking into account I'm paying them 1236 per year n I've had another quote by the same company with exactly the same details on the policy for £675.00 what a absolute utter disgrace.

Unhappybastard
1

Customer Service

1

Value For Money

Disgusting Worst Insurance Company

They take your deposit and cancel your insurance after a month.

Disgusting company

West79
1

Customer Service

1

Value For Money

Worst Insurance Ever

Changed my insurance with Goskippy to buisness end of February for an extra 98 quid and then cancelled beginning of April. Was still being charged the extra payments so rang them to try sort it out. First woman I spoke to repeated herself over 10 times, kept telling me it was the underwriters and said I wasn't listening until I repeated the exact conversation we had just had and then she hung up. I rang back to find out what was going on and spoke to someone else who contacted the underwriters and then came back to me. I was charged 50 by the underwriters to change to buisness, charged a 45 admin fee for ringing to change, then charged another 35 quid admin fee for changing again online. Was given a 41 quid refund but only had 6 quid because the admin fee was taken out of that. In total my 5 weeks buisness insurence was only 13 quid but I now have to pay 100 in fees so my monthly payments are staying the same. Absolute joke of a company and I will not be renewing with them. They need to be investigated for the ridiculous fees they are charging. Everyone should stay clear of this company. If I had known I would of rather paid extra for my insurance from a reputable company than this disgrace

Lcullen23

Doesn’t Even Deserve 1 Star

This company is the absolute worst insurance company I have ever dealt with. This company has cancelled insurance with no reasoning whilst taking extra payments from my bank. The customer service is a joke, nobody knows what they’re doing and nobody is competent at all. For the love of god I’ve never come across people who cannot answer simple questions. If you ring in you’ll constantly be fobbed off or just plainly cut off the phone.

DO NOT GO WITH THIS COMPANY AT ALL COSTS!!!

Awful company pay the extra money to go with a proper insurance company

GoskippyCustomer
1

Customer Service

1

Value For Money

Avoid Go Skippy At All Costs

Go Skippy insurance' refused to fufill it's obligations when my car was hit and damaged.

I was fully comprehensive yet they refused to look at my car, repair my car, offer a courtesy car,or even allow me to claim through my policy.

They flat out denied all requests but we're only interested in me continuing payments.

Avoid Go Skippy Somerset Bridge Insurance Services or any other name this company is known by.

Keep in mind I was happily paid my premiums each month earning no claims bonus and moved into an automatic renewal.

It all changed and went unimaginably sour when my car was hit and needed repair.

AlexEs
3

Customer Service

1

Value For Money

Very Misleading Company

I had insurance with Go skippy for 35 days because of circumstances, sold the car so i had to cancel insurance, they told me i have to pay 113 pounds as cancellation fee allomg with the 45 pounds i just paid but for a month i won't use wich they don't refund so 158 pounds cancellation fee, outrageous, sham of a company! Stay away!!.

RickyWebber69
1

Customer Service

1

Value For Money

Worst Insurance Company Ever!

Quoted £350 for the year.. then hit with a £50 admin fee and a £50 direct debit set up fee..guess they are 2 different types of admin! My first car engine blew up after 2 weeks explained this to them and got exactly the same model and year but told it would cost another admin fee of £35 to change the reg number… now paying £50 a month instead of the £29 I thought I would be paying…can’t cancel otherwise there will be even more cancellation fees and admin fees to pay..probably be charged an admin fee if they reply to this review! seems like I’m not the only one who had this experience. been driving 25 years and this is the worst experience I have ever had with an insurance company! Stay away! I will be not be renewing with them! Useless!

ASBM
1

Customer Service

2

Value For Money

Double Standards

Awful outfit - stay away. I booked car insurance with them through an internet site

I have had no claim for over 20 years but a week after the cover started they sent a request saying I had to pay another £125 because I did not declare a claim. I explained I never made a claim, they alleged I was on the list of insurers as having made a no-fault claim. They asked me to get in writing confirmation that I had not made a claim in 2017, no other insurer has made this allegation

I contacted Direct Line my insurer in 2017 and they confirmed someone had bumped into my parked car, admitted liability and their insurer had settled in full, saying they could not understand Go Skippy, after sending this confirmation from Direct Line Go Skippy then said I still had to pay another £135 despite previously saying if I got the confirmation I wouldn't. Go Skippy are an awful rogue broker, stay away from them

GoCrookySkippy
1

Customer Service

1

Value For Money

Avoid At All Cost

Avoid at all cost. Took £300 pound only to cancel my policy a week later due to a discrepancy with a document. Watford Ins Co Europe Limited are the underwriters for GoSkippy so don't be fooled by there name. They then told me there would be no refund. Sent me a document stating Its would be cancled on the 14th them another document stating it will be cancled on the 31st looking for any way to take your money. All insurance companies are doing this now, they all have underwriters. Just be carful when looking for insurance.

AVOID AVOID AVOID AVOID

Trust-no-one
1

Customer Service

1

Value For Money

Avoid At All Cost !

This is one of the worst insurers I had to deal with... very unprofessional, not doing their job right, complicating things and in general just rubbish.

I had to constantly chase every day what was happening with my claim. It was recorded wrong and just complicated things and till now I suffer from their bad decisions. Hard to get anything out of them, been ignored and fobbed off.

Very poor service and lack of support. Would not recommend to anyone.

Other associated names / companies with this broker and insurer are

- dobenham

- vavista

- eldon insurance

- somerset bridge insurance services

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Q&A

Aminaldolaimy

How can I transfer old car insurance to new one?

robyncampbell

I have noticed no money has come out of my bank account for this months bill. It has came to the end of the year but I have received no email no letter or nothing about renewal. What should I do?

NadeemHussain786

I would like to get my father insured on the same car as me. How do I do this?

Lungilemoyo

How do I add another driver?

Sheilasherwin

my grandson purchased motor cycle insurance from you last pm you asked to see a copy of his driving license but he is having trouble emailing it to you. How can he get it to you and can you give me a contact number in case we need to speak to someone?

Jo3b2g

My husband has insurance in his name. How much would it cost to add me on as a named driver?

skippy12345

My brother got insurance for my friend and she was added driver to his policy. It's all my brothers detail but with her name as the added driver to comprehensive insurance. It came to £450, paid 1 monthly installment then next month of £45 but the payments are direct debit coming out of my account as friend don't have bank account. I got letters to sign my name and address and the amount of credit and sign if I agree to the credit or loan. But I only agreed to let my friend use my bank to pay insurance, so I signed papers in my name. 

I need to know that if I cancel the policy will I have to pay all arrears? I signed the forms even though they are not my debt. I phoned them and spoke to a lady, and explained the forms etc. She told me not to worry, I'm not signing it to say I took the loan for my friend I found this rather strange. Will I have to pay outstanding monies because I signed the paper?

Whiterz

It looks like you have have signed a permission of use form, this is just to say you give permission for your account to be used, kind of a fraud prevention. Just the same when you use another persons card for phone purchases, some companies require the card holder to be present and give the relevent information.

martynakck5

How can I add another driver to my insurance? How much is it cost for a month?

marktreez

Does anyone know how I can contact them?

Whiterz

Contact their fantastic customer services (NOT!!) and be put on hold for 45 minutes, till you give up.

violetaamariei

I sold my car. I was insured with Go Skippy. I paid monthly and I was wondering if it possible not to pay anymore for the two months left. How I stop this? Any charges? Thank you

DENIS40

I had Insurance with Goskippy and they cancelled my insurance after two months that was paid and refused to return the deposit (£320)and charges me £100 cancellation fee plus various other admin charges that came up and in the end I owed them money. Speaking to them via the telephone is a nightmare and no one really knows what is going on and the answer always is we will get back to you and they never do. In fact after I received the letter to say my Insurance was being cancelled they did not advise the finance company at all and nobody knew that they had cancelled it when I called. Really bad news and stay away !

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