Jean Patrique Chefs Knives

After reading reviews on these knives and the customer service woes, I’m so glad I purchased mine from Amazon uk. I purchased salmon and fish filleting knives. They are not what is described. Poor quality and not fit for purpose. Just sending mine back later today. The transportation blade cover on filleting knife is beyond useless. As for professional standard, I’m sure a pro chef would love to give their opinion on these knives. They were good a long time ago, but not now.

They described the filleting knife a flexible. Well don’t be fooled, as it ain’t unless you force it and that defeats the objective of, it making filleting fish an easy job.

The salmon knife is more flexible, but still not quite flexible enough. It does slice well, but not great for filleting a whole large salmon or trout.

Disappointed as Jean Patrique passed my personal details to a funeral company for marketing purposes. Will not be buying from Jean Patrique again.

Worst quality knives ever and worst customer services. Left a bad review on their site after getting no response from customer services, which they then took down, but they did send me a rude sarcastic reply, so be warned they only leave positive reviews so people will think that they are good, but here they can't take them down. Knives not for professional use nor anything close, only good for people that don't know one end of a knife from the other. Basically they are cheap junk which went in the bin.

I first came across Jean Patrique with one of those offers - "Buy a set of three knives and only pay for postage of £9.99". Sounded too good to be true, but as I had struggled for years (I am an avid cook) to find a reasonably priced set of decent knives I decided to take a chance - and they have been the BEST purchase I have ever made.

Not sure where all the complaints and negativity are coming from, but I have been using these knives daily for well over 10 years, and cannot fault them. No sign of rust despite being left out overnight to dry (I do not own a dishwasher so always hand-washed), the edge hones up to the sharpest I have ever used, and I even bought a second set - on the same postage-only offer as a gift (and as far as I know they are also delighted with them).

About 5 years ago I received another (postage-only!) offer for 5 more knives from the same set and bought 2 of these too (one for the same friend as the other one), and am just as delighted with these - so reading all these reviews about the quality of the knives is very surprising, and, though I have not had reason to contact Jean Patrique customer service, delivery has always been fast the three occasions I ordered from them.

Give them a try, take care of them (as you should with all knives), and they should serve you well for years!

I ordered 3 different sets of knives so i could retire my 12yr old 7pc chef knife

set from the same company. The package arrived within 5 days.

i then stumbled on the negative reviews, developed cold feet and returned 2 sets.

Reading through the returns instructions it said you MUST get in touch with

Customer Service 1st to get a returns authorisation number which HAS TO

be included on the returns slip. I had no problem getting through to Customer

Service and i did as instructed.

They were VERY pleasant and helpful contrary to several reviews.

I got my refund within 10days!

The 5pc set which i have started using are VERY SHARP.

I have now reordered the 3pc professional chefs knives back as i am VERY

pleased with my purchase!

Tempted by a ridiculous rrp I gambled £20 on these knives.

They look cheap nasty and the instrucuons say 'yes you can put them in

the dishwasher'' but but but...... 'we don't recommend it' eh? They don't cut well at all.

Dumped them.

Bought the set of 5 knives. Had them 2 weeks 2 are covered in rust spots. 1 snapped flew across the kitchen and almost impaled the dog. Sounds funny but shook me up. Emailed with pics no reply. Daren't use any of the others so they are off to the recycling centre. What a waste of money. Avoid

Ordered set of knives on the 4th of August still waiting. Every time you call you get no help, no info, Don't reply to emails either. I would say this is possibly the worst company I have ever dealt with. DO NOT EVER BUY FROM THIS FARCE OF A COMPANY.

I purchased a so called professional knife set from Jean patrique last year. They go rusty if not dried straight away and one knife snapped while using it. I raised the issue with Jean Patrique customer service and was told a replacement would be sent.

They sent the wrong knife out to me so I called again. They then sent the wrong knife again and after being ignored for several months and then failed promised return calls from managers, I was then asked to email photos of the snapped knife. I had to do do this three times before being being told via return email that my knife set was now discontinued and there was nothing which could be done. I telephoned once more and was told that this was not the case and a replacement would be sourced immediately. Yet again they sent the wrong knife, and have not replied to any any emails for over a week( they state that they will give a full response within 24 hrs).

I am now proceeding with legal action under the sale of good Act 1979, and would strongly advise that no one purchases anything from this company!

This is by far the worst company EVER that it has been my misfortune to order anything from. In July 2015 I ordered a set of chefs knives prices at £12.98 inc post. The item was never received. I phoned the company and they said they would order me another set. Still nothing arrived so I phoned again to request a refund back to my paypal account. No refund arrived so I phoned again to request a refund but still no refund has been forthcoming. I have now stopped phoning them and have opened a dispute with paypal in order to get my refund that way instead. This company are by far the worst of any that I have ever dealt with before, avoid them at all costs!