Fortune3 Ecommerce Shopping Cart

BEWARE! I tried these guys out for a couple of weeks before canceling due to the lack of tech support. THEY LEAVE YOUR ACCOUNT UP ON THEIR WEBSITE EVEN AFTER YOU CANCEL! Somehow my customer made a purchase through Fortune3. I was not notified and didn't receive any money from this sale. Just an angry customer. Fortune3 requires your domain name, but doesn't tell you it goes out on the Internet for Google and the public to view.

If you use Fortune3, and can use their templates and DO NOT NEED TO CONSULT THEIR TECHNICAL STAFF ... then you could be ok.

Their technical staff is absolutely, positively, horrendous. They never communicate what they are doing with your issues, for days or even weeks at a time. Issues will not be checked back on for functionality once they tell you it's fixed, and it ends up turning into a FIVE MONTH problem.

Then, when you bring it back up to them, that it STILL hasn't been fixed?

We'll look into it.

If you can use Fortune3 with what they have, and there is no technical work necessary? You just use products that ship (what the site was built for), you may be ok. But God have mercy on your soul if you never need to consult with their technical support.

They simply do NOT follow up on their own work.

I am a fairly new client of Fortune3's, but in the few months that I have taken my online store to them my business has skyrocketed. My website is so much simpler and my hosting is so reliable that when paired with Fortune3's marketing and SEO tools, we have quadrupled our sales in just 5 months, with very little investment. Their staff is also just about the best and most helpful customer support team I have ever worked with. A highly recommended host and shopping cart!

a less than average cart with very few or no feature upgrades,they say it is easily customizable but it is not, and if you need fortune3 to do any customization, then get ready to pay through your nose, for eg, a normal Geotrust ssl(quick ssl premium)

certificate which cost$149, fortune will charge you $349, a whopping $200 margin.

like this you will be paying a premium for every small modifications/changes

and above all like a cherry on top the most abusive support staff I've ever seen, they will insult you without any reason

If i have to rate them I will give a generous 1/5

if you are planning to subscribe, do it at your own risk

There are multiple problems with Fortune3.

Their software is fragmented into two portions- a web-based part and a "Wizard" that runs on your PC. There is substantial overlap and even duplication between the two, which causes a lot of wasted time and confusion.

If you make changes using the Wizard, you have to upload the changes, and then upload them a second time so that their servers can generate what they call a "Rescue File". If you miss the second step, you have a website that you can not retrieve. It is a time-consuming and complicated process, compared to the efficient web interfaces offered by their competitors. There are many errors in the Wizard which they refuse to fix.

Although they tell you that their store pages are easily customizable, they are hardly that, and if you fail to use one of their pre-designed templates they say that they will not support you if you have any problems. So much for customization.

Fortune3 also charges a transaction fee, which they hide. It is not listed with their other fees, and to find out what it is you have to read their "Terms of Service", which is a wordy, legal document. Other providers do not charge a transaction fee, so why pay it? Also, the fee applies to wholesale sales too, so if you get a $9,000 wholesale order, there is a $90 fee.

Technical Support is rude and insulting. If you explain that you found a problem in their software, they will push back and try to convince you that you didn't use it right, even if there are blatant errors. If you complain that your website is down because their servers are not working, they will pound their chest and tell you what great uptime they have. And so on...

I used to refer others to Fortune3, and then I found they left within a few months. The basic problems are those I described- rude and insulting technical support, hidden fees, overpriced service, inability to customize without loosing "support" and so on.

If you are considering Fortune3 to base your on-line business on, I would suggest that you look elsewhere.

Using the fortune3 ecommerce software to sell online seamlessly.

For little money fortune3 takes good care of everything. The software is excellent and user-friendly.

By far fortune3 offers easy and powerful software to create an online store, and to manage the ecommerce website, sales and customers. I have tried both hosted shopping carts and open source shopping carts, but when a little problem occurred either with the software or the server my online store went down: that happened to me so many times. When I was running the website on my own server I didn't have a peace of mind, even sleeping was difficult. Off course, I was both the server and the software administrator, and believe me: that job isn't easy.

I have been with fortune3 over a year and for little money they take good care of everything. The software is excellent and very user-friendly. The new fortune application for the iphone is awesome. Customer support is outstanding. If you have a real online business and you want to keep it up and running all the time, I recommend fortune3.

Fortune3 cart is Terrible! I liked this service at first, but after signing up I found out that there were hidden fees. A huge percentage of my sales went to fortune3 which is not really advertised on their site. I spent days, weeks, lot of time adding products so I ended up staying with them. For a year now my husband and I have had a lot of trouble getting the cart to work right, the website is down just about every day and I am not kidding! Because the shopping cart is hosted on Fortune3.com servers (not optional) you have no choice but to deal with it. Their Support is terrible. When I've tried to let them know about problems on the cart or when the web store is down they are very blunt and just darn RUDE!

As a small company my husband and I have complained numerous times and they just don't care, they tell us that we just have to be patient and deal with it. I believe that their administrators (David Farache) and owner(s) of the company are not very mature and are not willing to service their product. This situation has been extremely frustrating!

Fortunately I see a light at the end because we have recently moved our webstore to a new Cart and it looks like it is a 120% better than fortune3 shopping cart. My website is always up, there are no extra sales fees and they have best support ever. Very nice people. I hope this helps someone, because I was not very happy using Fortune3 cart.

I did not find fortune3 in this website, so I decided to write a review because I've been using this shopping cart for 3 years with excellent results. Fortune3 provides most features needed to build and manage a professional ecommerce website. It is easy to use and fast because the online store creator runs in your pc and then you upload the information at once to the servers. There is not wait time due to Internet response to your data entry. It provides many templates and options to customize your online shopping cart to your needs. Fortune3 is a search engine friendly shopping cart software bacause you can find my web pages near the top of Google search results.

This e-commerce website builder and order administrator does just about everything, and the user friendly shopping cart is simple like a smooth ride.

The Fortune3 e-commerce wizard software is an outstanding online store builder:

There is a complete SQL database administration site for orders, shipping, payments, and customers.

I pointed all my domains to the store front web site that I built. The Fortune3 solution provides a mail server, so I created several email accounts using my domains.

I created customizable / complex products for buyers to order their own choices; colors, sizes, quantities per type, special upgrades with a mark-up, and downgrades with price mark-down. My online buyers can now order my products and configure them using the options that I designed. I can now sell and deliver digital and downloadable products as well.

It calculates and prints shipping labels directly from UPS, USPS, and FEDEX & DHL.

It processes payments with Google checkout, PayPal, authorize.net and almost every gateway.

I built both my B2B and B2C online stores at once. Prices can be set differently for every customer on the wholesale store.

Builds optimized web pages in html code, a truly SEO shopping cart: The software automatically creates static web pages with optimized meta tags by giving priority to the item names and descriptions. It also allows users to create their own meta title, description, and keywords.

Automatic site submission to Froogle, shopping.com, Yahoo Shopping, Shopzilla, Pricegrabber, and other important marketplaces.

After trying several shopping carts Fortune3 Ecommerce is the one that I like the most.

It was easier to build my webstore using a software running in my own PC instead of a web page. Comparing to other web based programs I conclude that fortune3 offers an excellent web ecommerce solution for large websites with lager data for multiple categories and products.